Priyesh Thainua
Agra
Summary
- Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ServiceNow Administrator
Technocraft Solutions
05.2023 - 09.2023
- Designed and configured Incident,Problem and change management applications supporting ITIL and business process.
- Technical Implementation of various service now modules such as Change management, Incident Management, Problem management, Service catalog, Configuration Management.
- Handling of Incidents and service request on daily basis.
Business Development Executive
Technocraft Solutions
11.2022 - 04.2023
- Prospected for potential new client and turned them into increased avenues of business, Developed relationships with senior recruiters of different companies.
- Developed negotiating strategies and position by examining risk and potential as well estimating partners’ needs and goals.
- Developed and oversaw marketing functions to identify key marketing strategies for successful new customer accusation and sales growth.
- Enhanced organization reputation by accepting ownership for accomplishing new and different request, exploring opportunities to add value to job accomplishments.
Technical Recruiter
Technocraft Solutions
02.2022 - 10.2022
- Responsible for the whole recruitment process from creating requisitions, posting, sourcing, screening, interviewing, assessing, selecting and hiring.
- Success in applying advanced recruiting fundamentals to include sourcing, screening, negotiating, and onboarding.
- Boolean searches to source niche-skill resouces
- Matching the skills of consultant resume from the requirement and qualify and negotiated contracts with W2, 1099 & Corp to Corp.
- Assisting in the placement of qualified candidates. Recruit, assess and present top talents to hiring managers.
- ·Trained the junior recruiter, with enthusiasm on all phases of end to end IT Recruitment including defining job roles and using job Portals along with Job description, assessing needed skills and evaluating candidates.
Education
BCA - Computer Applications
Subharti University
Meerut, India06.2022
Bachelor of Science - BSC
Maa Anjani Institute
Shikohabad 05.2019
12th -
DAV Inter College
Agra05.2016
10th -
Symboyzia Sr Secondary School
Agra05.2014
Skills
- ServiceNow platform administration
- Incident, Problem, Change, and Configuration Management
- Service Catalog and Request Fulfillment
- User Administration and Access Control
- ServiceNow scripting (JavaScript, Glide APIs)
- Integration with third-party applications
- Strong analytical and problem-solving abilities
- Excellent communication and teamwork skills
Additional Information
- Research and built relationships with 12+ new clients by planning approaches and pitches.
- Helped sales representatives grow their territory sales by 20%
Certification
ServiceNow Admin certificate
Languages
English
Upper intermediate (B2)
Hind
Timeline
ServiceNow Administrator
Technocraft Solutions
05.2023 - 09.2023
Business Development Executive
Technocraft Solutions
11.2022 - 04.2023
Technical Recruiter
Technocraft Solutions
02.2022 - 10.2022
BCA - Computer Applications
Subharti University
Bachelor of Science - BSC
Maa Anjani Institute
12th -
DAV Inter College
10th -
Symboyzia Sr Secondary School
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