Hi, I’m
Prodeep Roy
Banker
Port Blair,Andaman & Nicobar islands
Summary
Dynamic and resourceful Branch Service Partner at Yes Bank Ltd, adept in banking and customer service, significantly enhanced the branch's deposit base through strategic customer outreach and cross-selling. Skilled in MS Office and relationship management, I excel in revenue generation and compliance, prioritizing efficiency and customer satisfaction.
Overview
6
years of professional experience
3
years of post-secondary education
Work History
Yes Bank LtdAndaman & Nicobar Islands
Branch Service Partner
08.2015 - 02.2021
Job overview
Contributed to the growth of the branch''s deposit base through proactive customer outreach and cross-selling efforts.
Reduced wait times by efficiently managing service requests and prioritizing tasks according to urgency.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
Education
JNRM COLLEGE PORT BLAIRPort Blair, Andaman & Nicobar Islands
Bachelor Of Computer Applications from Computer And Information Sciences
06.2007 - 05.2010
Skills
Resourceful nature
Friendly
Banking
Staff Management
Goals and performance
Relationship Management
Customer service awareness
Revenue Generation
Documentation
Proficient in MS Office
Sales professional
Languages
English
Advanced (C1)
Bengali
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Timeline
Branch Service Partner
Yes Bank Ltd
08.2015 - 02.2021
JNRM COLLEGE PORT BLAIR
Bachelor Of Computer Applications from Computer And Information Sciences
06.2007 - 05.2010