Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Pronomita Das

Packaged Application Development Analyst
Bengaluru

Summary

At ACCENTURE, I spearheaded process optimizations and security enhancements, significantly reducing support calls. My expertise in Salesforce, including Apex and Lightning Web Components, coupled with strong problem-solving skills, facilitated the development of robust, user-centric solutions. Collaborated effectively across teams, leveraging Agile methodologies to drive rapid, high-quality deployments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Packaged Application Development Associate

ACCENTURE
Bengaluru
12.2022 - Current
  • Identified opportunities for process improvements to decrease in support calls.
  • Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
  • Created customized reports and dashboards to track sales performance metrics.
  • Developed requirements for system modifications and new system installations.
  • Tuned database queries written in SOQL and SOSL for better performance optimization.
  • Coordinated testing and validation procedures through software development lifecycle.
  • Automated business processes using Salesforce workflow rules and process builder.
  • Employed integrated development environments (IDEs).
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Developed Apex classes, triggers, and batch jobs for various functional needs.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Designed new salesforce solutions, when needed.
  • Learned new technologies and development tools quickly.
  • Provided technical support for end users on issues related to Salesforce configuration and customization.
  • Deployed changes between sandbox environments using Change Sets or Metadata API deployments.
  • Improved and corrected existing software and system applications.
  • Implemented and maintained Salesforce communities to enhance collaboration and engagement.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Enhanced existing functionality of Salesforce by creating new custom objects, fields, formulas, validation rules.
  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Implemented Salesforce Lightning components for a modern, responsive design.
  • Analyzed code and corrected errors to optimize output.
  • Designed user interfaces for Salesforce applications with Lightning Web Components and Aura components.
  • Optimized existing architecture of Salesforce based on best practices recommended by the vendor.
  • Utilized Visualforce to create custom user interfaces and enhance user experience.
  • Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
  • Participated actively in daily scrum meetings involving all team members discussing progress and impediments faced.
  • Customized Salesforce objects, fields, record types, and page layouts.
  • Monitored Salesforce platform limits and performed optimizations to ensure system performance.
  • Designed and implemented custom Salesforce solutions to meet business requirements.
  • Collaborated with stakeholders from various departments to understand their business needs and develop solutions accordingly.
  • Analyzed business requirements and translated them into effective Salesforce solutions.
  • Configured Salesforce reports and dashboards for business performance monitoring.
  • Integrated third-party applications with Salesforce using REST APIs, SOAP APIs, and other web services technologies.
  • Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
  • Conducted training sessions for end users on how to use different features of Salesforce effectively.
  • Contributed to the development of coding standards and best practices within the Salesforce team.
  • Maintained system stability through regular testing of code changes before deployment into production environment.
  • Tested software before delivering it to users.
  • Managed Salesforce data using tools like Data Loader for bulk import and export operations.
  • Developed complex custom objects and fields in Salesforce to meet customer requirements.
  • Performed troubleshooting activities related to application errors or bugs arising due to customization or integration issues.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
  • Conducted unit testing and participated in QA processes to ensure defect-free deployments.

Education

Master of Science - Computer Applications Development

New Horizon College Of Engineering
Bengaluru
07-2022

Skills

1 Salesforce Platform Skills
  • Salesforce Administration: Object configuration, security model, profiles, roles, and permission sets
  • Apex Programming: Writing triggers, classes, and batch jobs for custom logic
  • Visualforce Development: Creating custom user interfaces (if working with legacy systems)
  • Lightning Web Components (LWC): Building modern, reusable components for the Salesforce UI
  • Aura Components: Development for Salesforce Lightning experience
  • Flow Builder: Advanced process automation using declarative tools
  • Salesforce APIs: Working with REST, SOAP, and Bulk APIs for integrations
  • SOQL and SOSL: Querying Salesforce data efficiently
  • Einstein Analytics: AI-driven insights and automation
  • Experience Cloud (formerly Community Cloud): Building custom portals or communities
  • Salesforce DX (SFDX): Source-driven development and automation for Salesforce environments
2 Development Tools & Technologies
  • Version Control Systems: Git, GitHub, GitLab, or Bitbucket
  • DevOps Tools: Copado, Gearset, or Jenkins for CI/CD pipelines
  • Integrated Development Environments (IDEs): Salesforce Developer Console, Visual Studio Code with Salesforce extensions
  • Testing Frameworks: Apex test classes, Selenium, or Provar for automation testing
  • Data Management: Salesforce Data Loader, Workbench, and Import Wizard
3 Integration and APIs
  • Integration Tools: Mulesoft, Informatica, or Boomi
  • Web Technologies: JavaScript, HTML, CSS for customizing Lightning Components
  • Third-Party Integrations: Working with platforms like Heroku, AWS, or Azure
  • Platform Events & Streaming APIs: Building real-time integrations
4 Soft Skills
  • Problem-solving and debugging abilities
  • Collaboration with cross-functional teams
  • Strong documentation skills
  • Agile or Scrum methodologies

Affiliations

  • Facilitated team-building events, including Fun Fridays, Ganesha Celebrations, and Secret Santa gatherings
  • Managed team member birthday wishes and tracked work anniversaries through email communication

Accomplishments

  • ACE Bright Beginners Award - Awarded for the Fiscal Year 2023

Certification

  • Salesforce Certified Platform Developer I
  • Amazon Web Services Certified Developer
  • Global Information Assurance Certification Certified Python Programmer
  • Microsoft Azure Fundamentals Certification

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Packaged Application Development Associate

ACCENTURE
12.2022 - Current

Master of Science - Computer Applications Development

New Horizon College Of Engineering

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Pronomita DasPackaged Application Development Analyst