Prudhvi Raj

Ensured design implementation aligned with internal control framework and global process organization.

• Developed enhancements and process optimization initiatives during stabilization phase as necessary.
• Managed requirements from business units, implementing them in SAP UAT and production environments.
• Executed lift-and-shift processes for initial stages of migration while assessing automation opportunities.
• Collaborated with team members to address queries efficiently in day-to-day operations.
• Contributed to effective operations in fast-paced environments by resolving problems promptly.
• Implement, maintain, and communicate metrics to track solution stabilization and value captured through optimization initiatives. Independently handle complex issues with minimal supervision, while escalating only the most complex issues to the appropriate staff. Other duties, as assigned.
• Act as a liaison between the business functions and the technical team. Get to the heart of business issues, diagnose problem areas, design innovative solutions, and facilitate deployment, resulting in business delight.
• Certified in Change Management.
• Oversaw a team of 20 members, driving productivity and operational improvements.

IMPLEMENTATIONS HANDLED:

> Project Swift - GBO - Ongoing - 2022 to till date

> Project DMH - GBO - Completed - 2022 to 2024

• Configuring and implementing new business processes in order to cash cycle.
• Understanding the business from the stakeholders, and planning the system setup according to stakeholder requirements.
• Configuring the SIT, UAT, and performing the testing.
• Resolving the end-user defects by connecting with the technical team.
• EUT scheduling, with appropriate document preparation, for future use.
• Hypercare support for the business and resolving the defects/issues.
• Worked on the blueprint of the process to implement and make the process easy for end users.
• Prepared process documents for the newly implemented process and addressed/trained end users.
• Supporting internal teams to meet the process requirements.
• Looking after SODs according to the compliance policies.
• Process transition.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.

SAP IMPLEMETATIONS HANDLED:

> Project FD - Mexico - 2022 Apr to 2022 Sep

> Project BS - APAC - 2022 Apr to 2022 Sep

• Supervise the performance of the team to meet all agreed SLAs through KPIs.
• Preparing the reporting of key customer metrics for the company. Ensure that the implemented design aligns with the internal control framework and the global process organization.
• Develop where needed in the stabilization phase the need for enhancements and process optimization initiatives.
• Worked in Idea project to increase the quality of work from end user.
• Worked in the implementation process from the old ERP to SAP.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to the appropriate staff. Other duties, as assigned.
• Ensure that implemented design align with the internal control framework and the global process organization. Develop where needed in the stabilization phase the need for enhancements and process optimization initiatives.
• Implement, maintain, and communicate metrics to track solution stabilization and value captured through optimization initiatives. Independently handle complex issues with minimal supervision, while escalating only the most complex issues to the appropriate staff. Other duties as assigned.

• Making the customer experience more satisfying with the internal workings by implementing a user-friendly SAP enhanced platform to place external orders from business.
• Resolving business service requests, acting bridge between business and IT team to resolve all the queries in fast phased environment.
• Working in Salesforce and CRM tools to update the investigations.
• Coordinating with the company's internal and external auditors to support SOX testing, sampling, documentation, and inquiries.
• Involved in different projects for the launch of new tools.
• Worked on an error-free invoices project by using bots.
• Working closely with sales and other teams to make the process easier.

• Worked as an SAP Techno consultant for the OTC process.
• Preparing risk reporting and analysis of financial reporting.
• Lead the testing phase, and the training phase, and review the training content, and prepare a training plan for the super user.
• Scheduling training for respective functions and consolidating feedback from end users and super users.
• Ensure that implemented design align with the internal control framework and the global process organization. Develop where needed in the stabilization phase the need for enhancements and process optimization initiatives.

• Handled Pilot project and successfully completed AR transition as Senior Process executive under Accounts Receivable domain for heavy industry.
• Performing end to end activities of O2C Process and AP process.