PRUDHVI REDDICHERLA
Application Support Engineer
Bengaluru
Summary
Having 5 years of Experience in IT industry as Application support Engineer and skillful Production support of web based applications and ready to work in 24/7 Rotational shifts and skilled in various technologies and tools like Linux, Java, Kubernetes, application servers, Grafana, Prometheus, Ticketing and Monitoring tools.
Overview
5
5
years of professional experience
Work History
Application Operations Engineer
Managed Services Application Provider For UIDAI
Bengaluru
10.2023 - Current
- Good knowledge in providing support to heterogeneous operating system environment like Windows and Linux.
- Good exposure to fix application issues by using Kibana, Grafana, Monitoring tools.
- Involved good interaction with client requests and automating processes towards the issues and in the process of bringing application towards stable state.
- Using Elastic search for live data Analysis and observing the Transactions and getting compile information using ELK, Monitoring the application through APM, Server monitoring through Grafana
- Using and Monitoring RabbitMQ for Messages queue, emails, updating queue, generic messages queue.
- Validating complete Application once deployed completed in the Production Environment.
- Participating the On-call Schedules, review activities.
Application Support Engineer(DataMigration)
Karnataka State Government
07.2019 - 08.2023
- Process to resolve application tickets sent by clients on daily basis by using SQL Environment
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Process to resolve application defects and implement the solution to process of implement development enhancement
- Opportunity to work on challenging environment using SQL , LINIX
- Migrated and Tested Crores of pension data and Revenue challans to Pre-production using shell scripting and Migrated to live production and implemented the updates given by client
- Developed comprehensive project plans for successful data migrations, meeting all set deadlines
- Enhanced organizational decision-making capabilities by converting raw data into actionable insights
- Prepared functional and technical documentation data for clients.
Education
B.Tech - E.C.E
Sree Vidyanikethan Engineering College
Tirupati, India 04.2001 -
Skills
SQL
Udemy certified Linux
JAVA
Shell scripting
Docker
Kubernetes
Details
Bengaluru, 9494439450, reddicherla.prudhvi0407@gmail.com
Tools
Winscp
Kibana
ELK
RabbitMQ
CA PAM
Zammad
Ticketing Tools
Timeline
Application Operations Engineer
Managed Services Application Provider For UIDAI
10.2023 - Current
Application Support Engineer(DataMigration)
Karnataka State Government
07.2019 - 08.2023
B.Tech - E.C.E
Sree Vidyanikethan Engineering College
04.2001 -