Prudvi Kumar Chappidi
Hyderabad
Summary
Results-oriented and innovative Senior Software Engineer with 8 years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects.
Overview
10
10
years of professional experience
Work History
Team Lead
Carelon Global
Hyderabad
07.2019 - Current
- Working with healthcare project on Mainframes domain for 5 years.
- Led software development initiative as subject matter expert and primary point-of-contact for the team.
- Worked with project managers, developers, quality assurance, and customers to resolve technical issues.
- Provided technical support, using knowledge to solve problems and support new projects.
- Managed Mainframes' technological issues for assigned projects, increasing customer satisfaction ratings.
- Worked with development teams to correct production code problems and run test scenarios.
- Coordinated with other engineers to evaluate and improve software interfaces.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Organized client meetings to provide project updates.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Identified and documented project changes with proactive budget oversight.
- Trained and mentored junior developers and engineers, teaching skills in Mainframes, COBOL, JCL, VSAM, DB2/IMS, and working to improve overall team performance.
- Developed strategies to increase team productivity and improve customer service levels.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Analyzed data from various sources to identify trends or patterns in customer behavior.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Offered training and support to keep team members motivated and working toward objectives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
Software Engineer
Tetrasoft
Hyderabad
01.2019 - 07.2019
- Worked on health care domain project on Mainframes technology.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Updated old code bases to modern development standards, improving functionality.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with clients to define solution requirements.
- Provided guidance and mentored less-experienced staff members.
- Partnered with development team on product development and application support plans.
Technology Analyst
Infosys
Hyderabad
06.2018 - 12.2018
- Worked on Individual Insurance domain project on Mainframes technology.
- Supported technology design, testing and execution by providing research-based product and process knowledge.
- Provided technical and functional recommendations based on project requirements.
- Assisted with deployment issues by clarifying user questions and identifying problems.
- Identified system issues and recommended changes to close system holes.
- Tested modified programs to correct adverse impacts on programs or systems operations.
- Designed and delivered training classes to diverse audience with varied skill levels.
Software Engineer
NTT DATA GDS
Hyderabad
01.2015 - 06.2018
- Worked on commercial Insurance domain projects on Mainframes technology.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Updated old code bases to modern development standards, improving functionality.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with clients to define solution requirements.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Delivered unit-tested systems within customer-prescribed timeframes.
Education
B.Tech - Electrical, Electronics And Communications Engineering
Sasi Institute of Technology And Engineering
Tadepalligudem PGPM - Leadership And Strategy
IMT
Ghaziabad Master Of Business Administration - Leadership And Strategy
Deakin University
Australia Skills
- P>Technical Analysis
- P>System improvements
- P>Client requirements
- P>Software applications
- P>Team reporting
- P>Workflows and queries
- P>Technical support escalations
- P>Requirements gathering
- P>New employee mentoring
- P>Best practices
- P>Software Development
- P>Technical Support
- P>Project Management
- P>Staff Management
- P>Strategic planning
- P>Budgeting
- P>Contract Management
- P>Financial Management
- P>Business administration
- P>Coaching and mentoring
- P>Verbal and written communication
- P>Operations oversight
- P>Public speaking talent
- P>Strategy development
- P>Mainframes
- P>Cobol
- P>JCL
- P>Vsam
- P>Db2
- P>IMS/DB
- P>GDG
Accomplishments
- Awards/Appreciations received:
- Received Spot Award from NTT DATA GDS under Hard work category for my outstanding performance in Development stream. Recognized by manger under hard working and quick learning category.
- Received Certificate of Excellence from Client for achieving stretch goal of 0.85% incident to business transaction ratio.
- Received Spot Award from Legato Health care Technologies under dedication and smart working category
- Received two Go Above awards fro year 2021 and 2022 from Legato Health care Technologies for quick skill proved in managing the shift and for making the batch stream run defect free by adding improvement suggestions
- Received Exemplary performance award from Legato Health care Technologies for automating a manual process which has saved around 45 minutes of daily manual work in the team and I work in and for identifying the list of jobs that would impact in a migration, this list is now used as reference document all over the project.
- Received two Go above awards in year 2023 from Carelon global solutions for my valuable contributions to the project and for client appreciations I received for the projects I handled
- Contributions/Value ads contributed for company/client:
- Contributed an idea to Smart Idea Contest (SIC) to automate the process of tracing the rating algorithm, to reduce the efforts and billing against on a regular task and the project has been estimated and is under approvals stage for project development at NTT DATA.
- I was the first person in the project on whom Agile model of project execution was practiced in offshore (at NTT DATA). I could show to the management that we could confidently take up the model for entire project execution.
- I was sent to on site to get the Knowledge Transfer from Client’s vendor at Infosys, received complete knowledge of application
- Received appreciation from client for delivering complex reports as expected within expected timelines, with accurate data at single stretch at Legat Healthcare Technologies
- Automated a manual reporting process which has saved 45 minutes of daily manual work in team at Legato Healthcare Technologies
- Identified a list of jobs for migration and submitted a document on the process which is being used as a reference throughout the project
- Received appreciations from client in 2023 for handling rebate process for year 2022 in July month
Timeline
Team Lead
Carelon Global
07.2019 - Current
Software Engineer
Tetrasoft
01.2019 - 07.2019
Technology Analyst
Infosys
06.2018 - 12.2018
Software Engineer
NTT DATA GDS
01.2015 - 06.2018
B.Tech - Electrical, Electronics And Communications Engineering
Sasi Institute of Technology And Engineering
PGPM - Leadership And Strategy
IMT
Master Of Business Administration - Leadership And Strategy
Deakin University
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