Hi, I’m
Puja Banerjee
Associate
Panskura,WB
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and educating Associate to manage processes effectively.
Overview
1
Certification
3
Languages
Work History
Amazon India Ltd.
Process Associates
06.2023 - 12.2023
Job overview
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Independent problem solver who took initiative in researching solutions without needing excessive supervision.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
- Implemented organizational strategies to maintain a clean, efficient workspace.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Applied critical thinking skills to identify potential problems before they escalated, proactively addressing concerns as needed.
- Supported management in analyzing process performance data, identifying areas for improvement.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Collaborated with team members for enhanced process efficiency and productivity.
Vikas Vidya Mandir
English Teacher
02.2015 - 09.2017
Job overview
- Developed course curriculum with accordance to the school English department guidelines
- Designed various plans to cater students based on their unique learning styles
- Accommodated learners with special needs with additional support
- Created inquiry-based project to enhance student’ understanding of course materials and text
- Designed personalized homework assignment and test to maximize students’ understanding of course materials and text
- Selected texts with appropriate level of difficulty to encourage thought-provoking discussions in class
- Recorded student’ progress and regularly communicated with parents and legal guardians on student’ performance
- Maintained a positive and respectful learning environment.
- Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.
- Served as an advisor for extracurricular clubs or organizations, contributing to the overall development of well-rounded students.
Education
Vidyasagar UniversityMidnapore
Master of Arts from Political Science
04.2001
Panskura Banomali CollegePanskura, India
Bachelor of Arts from Political Science
04.2001
Skills
Certification
Computer Diploma
Timeline
Process Associates
Amazon India Ltd.
06.2023 - 12.2023
Computer Diploma
10-2019
English Teacher
Vikas Vidya Mandir
02.2015 - 09.2017
Vidyasagar University
Master of Arts from Political Science
04.2001
Panskura Banomali College
Bachelor of Arts from Political Science
04.2001
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