Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Puja Reddy

Billing, SAP, SalesForce, MS Dynamics, Revenue
Pune

Summary

Diligent billing analyst with proven background in billing analysis and process optimization. Successfully managed invoicing cycles and resolved billing discrepancies to ensure accurate financial records. Demonstrated proficiency in data analysis and financial reporting, enhancing operational efficiency and accuracy. Detail-oriented Billing Analyst with [Number] years of experience enforcing performance on client accounts. Reviews borrowing and payment history in light of other metrics predicting account performance to recommend and implement effective collections policy. Dedicated to service through maximizing returns.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Billing Analyst

NielsenIQ
Pune
12.2022 - Current
  • Led SAP UAT testing in collaboration with the Salesforce team, managing test cases and issue tracking through JIRA, while gaining deep insight into end-to-end cash application and collections processes during migration.
  • Handled accurate and timely billing operations by preparing, processing, and reviewing customer invoices, resolving discrepancies, and ensuring alignment with contractual and compliance standards.
  • Utilized MSD and SAP systems for billing, invoicing, intercompany contract management, and revenue recognition activities, ensuring data integrity and operational efficiency.
  • Supported audits and compliance by maintaining comprehensive documentation, generating revenue reports, and collaborating with cross-functional teams to improve financial processes.
  • Managed daily creation and processing of intercompany contracts—including ad-hoc and ongoing panel agreements—and executed timely invoicing using SAP.

Billing Analyst

Johnson Controls
Pune
08.2020 - 12.2022
  • Demonstrate end-to-end expertise in the Order-to-Cash (O2C) cycle, with a focus on cash application, dispute resolution, collections, billing, and customer service.
  • Lead a team of AR accountants, driving improvements in collections performance, operational efficiency, and stakeholder collaboration.
  • Support month-end close processes, including pre-close activities and account analysis, to ensure accurate and timely financial reporting.
  • Prepare and manage daily dashboards and aging reports, providing actionable insights to reduce outstanding receivables and resolve customer issues promptly.

Senior Process Executive

Infosys BPM
Pune
01.2017 - 08.2020
  • Manage end-to-end invoice processing, including Non-PO and PO invoices, invoice booking, GL code verification, and payment processing via RTGS & NEFT.
  • Perform GR-IR reconciliation, resolving discrepancies through vendor and client communication to close open goods receipt notes and service entry sheets.
  • Maintain vendor data and relationships, handling inquiries, follow-ups for outstanding invoices, and ensuring timely payments within agreed credit terms.
  • Prepare monthly reports and assist with month-end closing, supporting accurate financial record-keeping and timely vendor payment processes.

Education

B.Com - Computers

GNANAMBICA DEGREE COLLEGE
Madanapalle
07.2008 - 06.2011

HSC -

Government Junior College
Madanapalle
04.2006 - 06.2008

SSC -

ZP High School
Chembakur
03.2005 - 03.2006

Skills

  • Invoice processing

  • GAAP

Revenue Recognition

  • SAP

  • MS Dynamics

  • Salesforce CRM

  • Microsoft Excel

  • Power BI

  • Billing

Month end close

Awards

  • Employee of the Month award in NIQ.
  • Employee of the Year awards in Infosys and JCI.

Timeline

Billing Analyst

NielsenIQ
12.2022 - Current

Billing Analyst

Johnson Controls
08.2020 - 12.2022

Senior Process Executive

Infosys BPM
01.2017 - 08.2020

B.Com - Computers

GNANAMBICA DEGREE COLLEGE
07.2008 - 06.2011

HSC -

Government Junior College
04.2006 - 06.2008

SSC -

ZP High School
03.2005 - 03.2006

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Puja ReddyBilling, SAP, SalesForce, MS Dynamics, Revenue