Overview
Work History
Education
Skills
Certification
STRENGTHS
Timeline
Generic

Pujit S

Chennai,Tamil Nadu

Overview

1
1
year of professional experience
1
1
Certification

Work History

ServiceNow Developer - Programmer Analyst Trainee

Cognizant
Chennai,Tamil Nadu
08.2024 - Current
  • Collaborated within support team to manage incidents across multiple modules.
  • Specialized in ITSM and HRSD modules, including Case Management and Lifecycle Events.
  • Investigated and resolved incidents and service requests within SLA limits.
  • Generated consolidated reports from Incident and SCTask tables for business analysis.
  • Delivered solutions that met business needs across various ServiceNow modules.
  • Coordinated with cross-functional teams to ensure high availability of ServiceNow services.
  • Completed training in ServiceNow platform administration and development.
  • Gained experience creating catalog items, workflows, and basic scripts.

Education

Bachelor of Engineering - Computer Science

Jeppiaar Engineering College
Chennai - 600014, Tamil Nadu
05-2023

Skills

  • ServiceNow administration
  • Workflow automation
  • Catalog item creation
  • Incident Management
  • Request Management
  • Flow Designer
  • Reporting
  • ACLs
  • Script includes
  • Business Rules

Certification

  • Certified System Administrator (CSA) – ServiceNow
  • Certified Application Developer (CAD) – ServiceNow
  • Certified Implementation Specialist – HRSD – ServiceNow
  • Introduction to Generative AI

STRENGTHS

  • Quick learner, and adaptive in fast-paced environments
  • Effective communicator and team collaborator
  • Detail-oriented, with strong troubleshooting skills
  • Passion for learning new ServiceNow modules and features
  • Capable of handling multiple tasks in a fast-paced environment
  • High sense of responsibility and dedication
  • Ability to manage incidents and requests efficiently in ServiceNow

Timeline

ServiceNow Developer - Programmer Analyst Trainee

Cognizant
08.2024 - Current

Bachelor of Engineering - Computer Science

Jeppiaar Engineering College

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Pujit S