PULAPATI KESAVARDHAN
Technical Writer
Bengaluru
Summary
Professional technical documentation specialist prepared to enhance organizational communication. Extensive experience in creating user manuals, guides, and online help systems. Known for collaborative work approach and adaptability to dynamic project needs. Skilled in technical writing, editing, and content management.
Overview
6
6
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Technical Writer
Aptean India Pvt Ltd
09.2022 - Current
- Expertise in MadCap Flare tool, utilizing it extensively to create and manage technical documentation
- Utilized additional tools such as Adobe RoboHelp, Microsoft Word & Excel, and Adobe Acrobat Pro for creating and formatting documents
- Successfully managed and delivered documentation for 10+ products, often working on multiple product releases simultaneously, ensuring high-quality outputs within tight deadlines
- Which Includes:
- User Manuals: Comprehensive guides for end users to navigate and operate software effectively
- Installation Guides: Step-by-step instructions for seamless hardware and software installation
- Release Notes: Summarized updates, bug fixes, and enhancements across multiple product versions
- Hardware and Software Requirements: Defined prerequisites for optimal system performance
- What’s New and Upgrade Installation Guides: Highlighted product improvements and provided clear upgrade instructions
- Online Help Files: Created and maintained interactive help systems to enhance user experience
- Collaborated closely with cross-functional teams, including development, QA, and product management, to ensure documentation accuracy and alignment with product updates
- Focused on delivering user-friendly, precise, and visually appealing documentation to enhance customer satisfaction and minimize support requests
- ERP Expertise: Completed the ERP Expert training (six months) as part of the ERP Expert Academy, gaining in-depth knowledge of ERP modules fundamentals and their functionalities.
Author & Proofreader
ALTEN
11.2018 - 08.2022
- Expertise in Writing, Updating, and Revising of manuals like IPC, Release Notes, Online Help, Service-Bulletin, Technical Manuals, User Manuals, Installation Guides, Training Manuals as per the client’s requirement
- Gathering the requirements from SMEs, understanding the requirements and create a manual clear and concise
- Create hyperlinks, bookmarks, styles, templates, cross-references, related topics, glossary, index, Table of Contents, Table of Figures, Conditional tags, and captions in the documents
- Following Document Development Life cycle (DDLC) for creating all kind of airbus documents
- Worked on all kinds of criteria’s like MPM, SB, RFR, LMP, DISCR batches
- Expertise in analysis of Engineering Drawings and process analyzing skills
- Good management and planning experience to achieve the target efficiently and customer satisfaction by maintaining OTD (On Time Delivery)
- Reviewing the final files/documents to maintain the quality output before the delivery.
Education
Bachelor of Science - Mechanical Engineering
Annamacharya Institute of Technology & Sciences
Razampeta, India 04.2001 -
Skills
Madcap Flare
Adobe RoboHelp
Ms Office Tools (Word, PowerPoint, Excel)
Adobe Pdf Editor pro
Adobe FrameMaker
Adobe Photoshop, Adobe Illustrator
Snagit and Adobe InDesign
Arbortext Editor PRO, Oxygen XML, Xmetal
Certification
Certification in Advanced Technical Writing from AAPTA, Bangalore.
Timeline
Technical Writer
Aptean India Pvt Ltd
09.2022 - Current
Author & Proofreader
ALTEN
11.2018 - 08.2022
Bachelor of Science - Mechanical Engineering
Annamacharya Institute of Technology & Sciences
04.2001 -