Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

PULI SUMAN

Hyderabad

Summary

Dynamic Supervisor with over five years of experience in the edtech industry, specializing in driving operational excellence and enhancing team performance. Proven leadership and effective communication skills cultivate a collaborative environment that boosts productivity and fosters innovation. Rapid advancement into a supervisory role underscores exceptional problem-solving abilities and meticulous attention to detail. Committed to mentoring team members and implementing strategic initiatives that elevate customer satisfaction and service efficiency while nurturing a supportive work culture aligned with organizational goals.

Overview

7
7
years of professional experience

Work History

Senior Consultant

MarketStar
Hyderabad, India
04.2026 - Current

Senior Consultant – International Sales
Marketstar | Hyderabad, India | [April/2026 – Present]

  • Managed outbound sales campaigns targeting international customers, driving consistent revenue growth
  • Generated and qualified leads through cold calling, emails, and follow-ups
  • Achieved and exceeded monthly sales targets through strong negotiation and closing skills
  • Handled objections effectively, improving conversion rates and customer engagement
  • Maintained CRM data for pipeline tracking, forecasting, and reporting
  • Collaborated with internal teams to optimize campaign performance and customer experience

Freelancer/ land investment advisor

building blocks group
HYDERABAD, India
08.2021 - Current
  • Advised customers on financial investment options and capital expenditures to maximize returns.
  • Cultivated relationships with key clients, leading to improved customer satisfaction.
  • Provided tailored guidance on capital expenditures to align with client goals.
  • Advised clients on investment strategies and portfolio management.
  • Developed relationships with clients in order to gain a better understanding of their goals and needs.
  • Followed up with clients periodically via phone calls or emails to discuss progress towards achieving financial goals.

International voice porocess, Support Supervisor

Examity/Meazure Learning
Hitech city, India
03.2019 - 08.2024
  • Achieved swift promotion to Supervisor due to demonstrated leadership and operational excellence.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Oversaw team performance while enforcing adherence to operational protocols.
  • Facilitated training and mentoring for new team members to develop essential skills.
  • Implemented strategies that enhanced customer satisfaction and improved service efficiency.
  • Cultivated strong client relationships to effectively address needs and concerns.
  • Conducted thorough testing of software and systems, ensuring quality and reliability.
  • Utilized various software tools to streamline processes and optimize overall performance.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Updated and maintained databases with current information.

Education

B.tech -

Stmarys group of institutions
01-2015

Intermediate -

Sindhu Educational Academy
Hyderabad, India
01-2011

Skills

  • Worked closely with senior technicians to learn advanced troubleshooting techniques, contributing to improved team efficiency
  • Windows (Advanced), macOS (Advanced), Linux (Intermediate)
  • Innovative thinking
  • Excel proficiency
  • Upselling and cross-selling techniques
  • Workflow optimization
  • Client support
  • Team motivation strategies
  • Collaborative team development
  • Mentorship development
  • Effective relationship management
  • Effective public speaking
  • Process optimization

Timeline

Senior Consultant

MarketStar
04.2026 - Current

Freelancer/ land investment advisor

building blocks group
08.2021 - Current

International voice porocess, Support Supervisor

Examity/Meazure Learning
03.2019 - 08.2024

Intermediate -

Sindhu Educational Academy

B.tech -

Stmarys group of institutions

Hobbies and Interests

  • Reading non-fiction books
  • Combat sport, boxing
  • Cricket
  • Yoga
  • Meditation
PULI SUMAN