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Hi, I’m
Puneet Garg
Senior Vice President
Noida
Summary
Business Management Professional: offering nearly 25 years of rich and extensive experience in managing end-to-end banking operations for Metro/ Urban and Rural Markets covering Delhi and upcountry locations / Haryana territories Team Builder: successfully managed a team of Branches/ Operation Heads/ Wealth Managers for managing all the activities & achieving business development/ Increased Branch share and penetration / ; managed entire Retail Banking operations like cash, remittances, foreign exchange, clearing, customer relationship management, audit & compliance and team management functions Successfully managed: Profit Center Operations, increased profitability and achieving business objectives within budgeted parameters Achievement-oriented Professional: devised efforts and made the Cluster as Top Quartile rating in HR appraisal on team development and efficiency. Strategy Architect: conceptualized, implemented and formulated multiple policies and business strategies towards enhancing business growth & volume at Branch & Cluster Level Client-Focused: monitored costs in a difficult economic environment; introduced new risk controls in the wake of a heightened regulatory framework, improved processes and ensured that customers received the best service experience Excellent track record: improving branch productivity and driving consistent delivery of services by streamlining operations, conducting audit checks and identifying & mitigating risks Strong business acumen with skills to remain on the cutting edge & drive new business for various banking products
Overview
30
years of professional experience
1
Certification
2
Languages
Work History
HDFC Bank
Senior Vice President
09.2008 - Current
Job overview
- Leading a team of Branch Heads for spearheading end-to-end Branch Banking Operations including enhancement of the banks visibility in Metro/ Urban and Rural Markets covering West Delhi / North Delhi/ Haryana territories
- Coordinating & collaborating with Circle Office and Regional Office for business and administration
- Ensuring timely delivery upon the Branch budget for the geography and its achievement across products
- Conceptualizing strategic and operational plans for the branch for all round development of banks
- Supervising P&L along with the overall business development of the branch by concentrating on Investment Products and Assets
- Formulating corporate goals, short & long-term budgets, developing business plans for accomplishment of targets and goal for Southern Odisha branches
- Monitoring the performance of branch heads and ensuring generation of leads for CASA; achieving CASA balances target of the branch, aggregate cross- sell points targets
- Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation
- Controlling operational risk for the branch by ensuring adherence to laid down processes & agreed TATs thereby increasing customer
- Managing: The P&L of the branch along with development of business in terms of deposit growth and CASA growth, Internal / external audit and queries, providing data; ensuring compliance with all regulatory & internal guidelines
- Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation
- Building and maintaining strong business relations with the clients for achieving repetitive business which resulted in achieving organizational growth
- Imparting training to the new joins pertaining to the bank processes to ensure proper functioning of operations
- Controlling operational risk for the branch by ensuring adherence to laid down processes & agreed TATs thereby increasing customer satisfaction
- As Vice President-Cluster Head: Spearheading the business size worth 7200+ cr Liability+1000 Cr business banking book size, with team size of 157 members and 12 Branches and market share for East Delhi and North West Distt.
- As DVP: Augmented market share in Hospitals/ Universities and Schools cluster; increased the CASA and cross sell penetration by 18-20%YOY basis both in terms of New acquisition and base
- Contributions in automating the system and migrating into digital banking for prime customers
- Organized promotions such as HDFC Reality Utsav, Digital Awareness Campaigns, Cyber Security Campaigns for customers to ensure Digital awareness and growth in Current Account Savings Accounts (CASA), time and fee incomes for the financial year
- Developed, designed and delivered leadership trainings to meet the growing needs of the organization thus enhancing operational performance
HSBC Ltd.
Associate Vice President-Premier
11.2005 - 12.2007
Job overview
- Build strong relationship and provided advise to the top clients of 10M & above relationship for the Bank Wealth Advisory Services with complete team Management and development and ensuring the team achieves their individual benchmark targets
- Attained promotion basis the performance and excellent team management skills within the span of 18 months for Vice President-Premier Relationship
- Bagged half yearly award-Heroes on PAN-India basis for achieving yearly targets for business development and service excellence
- Achieved 150% targets in both I&I Business
- Regulated Customized Investment Portfolios by creating portfolios based on the client's specific requirements, proper asset allocation and individual risk profile
- Delivered investment expertise across asset classes with aid of institutional research set-up & showing established track record
ICICI Bank Ltd.
National Manager- Key/ Strategic Accounts
12.2002 - 11.2005
Job overview
- Managed key accounts and identified business potential of over 100 cr within a given financial year
- Attained investments targets across various products portfolio for TASC clients by selling them different suite of ICICI products and services
- Led the development of diplomatic mission segments for ICICI relationship and achieved several retail & institutional accounts from the embassy segment
NIIT Ltd.
Territory Relationship Manager-Institutional Accounts
10.2000 - 11.2002
Job overview
- Bagged Excellence Award-President Award an recognition for Best Business Development Performance across the entire region-PAN India in 50,000 employees
- Managed to over achieved the revenue targets by attaining individual and Chain School's initiatives across the territory
- Introduced 94 schools with order booking worth Rs 42.4 crores and development of largest channel base and territory across N@S division
Xerox Modicorp Ltd.
Territory Manager-Key Accounts / Channels
05.1996 - 09.2000
Job overview
- Played a key role in collaborating with Government agencies and attained key accounts like EPFO, Ministry of Tourism, ITDC, AIIMS, WHO, Ministry of Health, CPWD, Ram Manohar Lohia Hospital to name a few
Ansal Properties and Industries Ltd.
Graduate Engineer Trainee
07.1995 - 04.1996
Education
Institute of Management Technology- (IMT)Ghaziabad
Post Graduate Diploma from Business Management (Marketing)
Thapar Institute of Engineering and Technology (T.I.E.T)Patiala
B.E. from Civil Engineering
Skills
Branch Banking Operations
Certification
Strategic Management Program, IIM Ahmedabad, 2016
Personal Information
Date of Birth: 10/25/72
Profile Summary
Offering nearly 25 years of rich and extensive experience in managing end-to-end banking operations for Metro/Urban and Rural Markets covering Delhi and upcountry locations/Haryana territories., Successfully managed a team of Branches/Operation Heads/Wealth Managers for managing all the activities & achieving business development/Increased Branch share and penetration., Profit Center Operations, increased profitability and achieving business objectives within budgeted parameters., Devised efforts and made the Cluster as Top Quartile rating in HR appraisal on team development and efficiency., Conceptualized, implemented and formulated multiple policies and business strategies towards enhancing business growth & volume at Branch & Cluster Level., Monitored costs in a difficult economic environment; introduced new risk controls in the wake of a heightened regulatory framework, improved processes and ensured that customers received the best service experience., Improving branch productivity and driving consistent delivery of services by streamlining operations, conducting audit checks and identifying & mitigating risks., With skills to remain on the cutting edge & drive new business for various banking products.
Accomplishments
I am a self go getter and take pride in my team management and opening new business development avenues and open markets and geographies for penetrating into the unexplored territories - I am avid learner and have perseverance and ability to work as per strength of the Indiviuals and work on strategic segments for improving market share .
I believe in positivity and bring energy and optimisation of resources and effective cost management along with improving income lines for the Bank
My ability to adapt and adopt and bring in faster results and imbibing process and culture is a testimony for my professional growth and simultaneously working for the growth of the team is my key strength
Interests
Timeline
Senior Vice President
HDFC Bank
09.2008 - Current
Associate Vice President-Premier
HSBC Ltd.
11.2005 - 12.2007
National Manager- Key/ Strategic Accounts
ICICI Bank Ltd.
12.2002 - 11.2005
Territory Relationship Manager-Institutional Accounts
NIIT Ltd.
10.2000 - 11.2002
Territory Manager-Key Accounts / Channels
Xerox Modicorp Ltd.
05.1996 - 09.2000
Graduate Engineer Trainee
Ansal Properties and Industries Ltd.
07.1995 - 04.1996
Institute of Management Technology- (IMT)
Post Graduate Diploma from Business Management (Marketing)
1 1999
Thapar Institute of Engineering and Technology (T.I.E.T)
B.E. from Civil Engineering
1 1995
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