Puneet Kumar
New Delhi
Summary
Results-driven professional seeking a challenging position in a growth-oriented organization. Utilize skills and knowledge for mutual benefit, contributing to the accomplishment of key projects with a collaborative team. Aim to secure a prominent position in the industry.
Experienced professional with 16 years in Sales, Purchase, Logistic and Customer Relations. Skilled in Order processing, payment management, Inventory Management, and Merchandise Handling.
Overview
18
18
years of professional experience
Work History
Leader-Sales Operation, Logistics & Data Analyst
Vatech India Pvt. Ltd.
Delhi
09.2018 - Current
- Analyzed customer data to identify trends and opportunities for sales growth.
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Implemented process improvements to streamline operations and reduce costs.
- Created monthly reports tracking key performance indicators such as revenue goals and customer satisfaction ratings.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Developed and implemented a comprehensive data strategy to ensure the organization was leveraging its data assets effectively.
- Created and managed a team of data analysts and scientists to build models, analyze trends, and find market insights.
Sales Support Manager
Indra Electrical Controls
Delhi
11.2015 - 07.2018
- Documentation and Preparation of the Quotation.
- Follow-up of Quotations.
- Arrange to book the orders in respective companies.
- Follow-up of Purchase Orders.
- Making a proforma invoice.
- Arrange to dispatch the material.
- Arrange vehicle or courier for dispatches.
- Payment follow-ups.
- Backend Support to Marketing Executives.
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Resolved customer inquiries in a timely manner via phone or email.
- Organized monthly meetings with the sales team to review performance metrics.
Sales Administrator & Logistic Executive
Automation Engineers A.B. Pvt. Ltd.
Delhi
01.2013 - 08.2015
- Making indents based on orders.
- Handling purchase for bought-out Items.
- Commercial Approvals of Indents.
- Get prepared ABG, PBG of Project from the Accounts Department.
- Get prepared drawings from the Design Department.
- · Handling all Dispatches (Including Export Dispatch)
- Got Appreciation award in Dispatches.
- Provided administrative support to sales team by preparing and organizing customer data.
- Coordinated meetings between sales representatives and customers, ensuring all information was communicated effectively.
- Created invoices and processed payments from customers in accordance with company policies and procedures.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
Sales Operations Support
Max Engineering and Marketing Co.
05.2006 - 12.2012
- Responsible for documentation and preparation of the quotation, order generation based on the quotation presented to the customer, payment processing from the clients, handling purchase from the principles, and defect and replacement handling.
Education
MBA - Finance & Marketing
Swami Vivekanand Subharti University
Meerut01-2023
B.Com (P) -
Delhi University
New Delhi12th -
C.B.S.E Board
New Delhi10th -
C.B.S.E Board
New DelhiSkills
- Continuous improvements
- Process Improvement
- Operations Management
- Business Development
- Inventory Control
- Data Analytics
- Inventory Oversight
- Process Monitoring and Improvement
Personal Information
- Passport Number: Yes
- Date of Birth: 11/24/84
- Gender: Male
- Marital Status: Single
Languages
- English
- Hindi
Hobbies and Interests
- Reading
- Listening to music
Training
- 8 months, Electrical Training, Shri Guru Harikrishan Industrial Training Institute, New Delhi
- Trained on L&T’s Switchgear Products, L&T
- Trained on Legrand’s Switchgear Products, Legrand
- AnalyticsData Analatics Course.
Timeline
Leader-Sales Operation, Logistics & Data Analyst
Vatech India Pvt. Ltd.
09.2018 - Current
Sales Support Manager
Indra Electrical Controls
11.2015 - 07.2018
Sales Administrator & Logistic Executive
Automation Engineers A.B. Pvt. Ltd.
01.2013 - 08.2015
Sales Operations Support
Max Engineering and Marketing Co.
05.2006 - 12.2012
MBA - Finance & Marketing
Swami Vivekanand Subharti University
B.Com (P) -
Delhi University
12th -
C.B.S.E Board
10th -
C.B.S.E Board
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