PUNEET SEHGAL

Leading program management division for HCL
Corporate Risk and Compliance Strategy and
Governance

• Leading program management division for HCL Corporate Risk, Strategy and Governance
• Setup new program/project management tool and framework for CRO office governance and cadence reducing manual reporting efforts by 35%
• Developed and established comprehensive governance and reporting framework covering monitoring of risks, issues, dependencies, contingency plans, and resources to remove 99% of roadblocks
• Provided regular status updates to steering committees, stakeholder groups, and executive leadership
• Part of apex/board meeting from Risk and compliance perspective along- with Chief Risk Officer (CRO)
• Setup Strategy Roadmap planning for department while introducing project selection process
• Leading governance and reporting for 5 divisions conducting cadence for CRO
• Identifying and establishing synergy between projects from different departments and reducing 15% overall efforts

• End to end project management managing project through all phases from initiation till closure and handover
• Lead cross functional team for enterprise level BSM tools’ deployment – ServiceNow, Solarwinds, SCCM, Nagios, eSight, vROps, SNOW to get real- time monitoring alerts
• Worked with C-level suite to create vision and goals for project
• Ensured on-time delivery of 100% of program projects while meeting all contractual and deliverable commitments
• Developed presentations and dashboards for c-level suite and stakeholders to provide status update and receive feedback
• Developed comprehensive monitoring of risks, issues, dependencies, contingency plans, and resources to remove 99% of roadblocks

• Lead cross functional team for service delivery within organization with focus on first time right deliverables along-with ongoing issue troubleshooting with least impact and prompt resolution
• Established Daily Scrum for team, responsible for maintaining agile metrics (team velocity, burn down), adherence to scrum ceremonies and track team progress

• End to end project management for more than 65 large, medium and small projects/programs for Transition, In-life and transformation projects/sub-programs distributed across globe viz NA, LATAM, EMEA, UK, Europe and APAC Region
• Responsible for coordinated management of multiple related projects directed toward strategic business and other organizational objectives of client

• Lead team for Airtel Africa (16 Countries) business configuration on multiple critical and high priority projects
• Managed analysis, design, coordination and development of commercially viable end-to-end technical solutions for customer’s requirements with accountability for 100% First Time Right delivery within Service Level Agreement

• Performed technical support to products like VSAT, Satellite Modem, PES (Personal Earth Station)
• Overseeing network optimization by way of antenna configuration updation, frequency changes & hub parameter optimization & recommendation of solution viz Boosters, BUC etc.

• Provided internal technical (L2) support to leading American bank on all technical equipment and tools and software being used
• Providing technical solution and creating ticket for issue being reported and taking appropriate action based on severity and priority.