PUNEET SHARMA
GURGAON
Summary
Seeking a position in Supply chain Operations where my experience in the field of Manufacturing, Warehousing, Procurement, Inventory Planning and Logistics will be further developed and utilized. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
GROMO.IN
GURGAON
10.2024 - Current
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Collected payments and provided accurate change.
Sr. Sales Executive - Relationship Manager
Policy Bazaar Insurance Brockers Pvt. Ltd.
06.2023 - 09.2024
- Experience in Pbpartners, Policy Bazaar, Insurance Brokers Pvt. Ltd. as a Sr. Sales associate (Relationship Manager) handling 150+ clients who were working under me as insurance agents for doing motor policies on a daily basis.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Executive - Procurement and Import Logistics
Aapt Outsourcing Solutions Pvt. Ltd.
03.2018 - 05.2023
- Company Overview: Experience in Lenskart solutions Pvt. Ltd (Off Role) i.e Aapt Outsourcing Solutions Pvt Ltd
- Completely Managing the Procurement of Manufacturing unit, including Capex, consumables, Packaging and domestic requisitions.
- Timely Procurement of Prescription lens for Lenskart from Local and Import Vendors. (Inventory in crores)
- In-depth understanding of E-commerce industry operations management.
- Procurement- Ongoing analytics and analysis to ensure accurate lead time, safety stock, review cycle, order methods, min/max points.
- Report Analysis of monthly Sales of lenses
- Coordinator of import logistics for courier shipments, Duty payment and their timely clearance and delivery.
- Handling delivery of Cargo shipments for manufacturing unit which includes coordination with CHA and forwarders.
- Experience in Managing Production of supply chain operation, distribution network & function planning, logistics planning, and inventory management in E-commerce industry.
- Responsible for order fulfillment and stock management.
- Worked with a team of 89 Operators for Manufacturing of the Lens.
- Training the Operators for successfully running of lab and ERP for Picking and invoicing.
- Daily Analysis of Inventory and ordering of Prescription Lens, Blanks (Raw material) and other consumables used in Manufacturing of lens.
- Raising Purchase order of the requirement keeping the buffer stock and lead time calculation to avoid stock out situations.
- Complete follow up of the orders in Pipeline.
- Implemented simplified process to follow FIFO in order shipment.
- Timely closure of escalations in coordination with Vendor Support Team & field team.
- Regular three dimensional evaluation of vendor performance based on PQD (Product/Quality/Delivery)
- Working with Analytics team to prepare reporting dashboards.
- Closely involve in order demand forecasting for the upcoming weeks & month with Vendors & vendor support team.
- Responsible for Timely procurement of Material, Production, team management.
- Continuously improving the order Production flow & delivery process and attain a sustained level of pickup and delivery performance, through process and training improvements.
- Inventory management - reconciliation of inventory on Monthly basis and eliminating the Gaps with the write off of not found inventory.
- Experience in Lenskart solutions Pvt. Ltd (Off Role) i.e Aapt Outsourcing Solutions Pvt Ltd
Education
XII -
G.K.I.C INTER COLLEGE
Khera dayalnagar12.2013
X -
K.I.C Khair Inter college
Khair12.2011
B.ca -
D.S College
Aligarh, U.PSkills
- Purchase order & GRN Completion
- Process improvement
- Debit note and Credit note
- Product Management
- Forecasting
- Warehousing
- Inventory management
- Stock planning
- New Vendor development
- Procurement analysis management
- Rejection Analysis
- Import courier logistics (DHL)
- Forecasting and Planning
- GRN
- NRGP
- RGP
Disclaimer
Hereby declare that the above information is true to the best of my knowledge.
Personal Information
Date of Birth: 08/29/95
Timeline
Sales Associate
GROMO.IN
10.2024 - Current
Sr. Sales Executive - Relationship Manager
Policy Bazaar Insurance Brockers Pvt. Ltd.
06.2023 - 09.2024
Executive - Procurement and Import Logistics
Aapt Outsourcing Solutions Pvt. Ltd.
03.2018 - 05.2023
XII -
G.K.I.C INTER COLLEGE
X -
K.I.C Khair Inter college
B.ca -
D.S College