PUNEET SINGH
DELHI
Summary
Dynamic RPA and QA Manager with a proven track record at TGT Fuel Technologies, driving automation governance and quality assurance initiatives. Expert in process optimization and stakeholder management, I enhance operational stability and deliver impactful automation metrics, ensuring compliance and risk management across critical systems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RPA / QA Manager
TGT Fuel Technologies
11.2024 - Current
- Lead RPA and QA delivery initiatives supporting automation and digital transformation programs in the fuel and energy domain
- Drive automation governance, delivery planning, and quality assurance standards across business-critical systems
- Act as a key stakeholder interface for operations, IT, and leadership teams, providing delivery status, risk visibility, and performance metrics
- Oversee automation lifecycle management, including design, deployment, production support, and change management
- Establish reporting, dashboards, and KPIs to track automation effectiveness, operational stability, and business value
- Ensure adherence to safety, compliance, and operational risk controls aligned with enterprise standards
QA / RPA Tech Lead
Pearce Services
06.2020 - 10.2024
- Led end-to-end RPA and QA delivery across multiple business-critical applications and back-office operations
- Managed and mentored a team of 8 QA and RPA engineers, overseeing delivery planning, task allocation, and performance management
- Defined and implemented QA strategies and automation governance models to ensure scalable and compliant solutions
- Served as primary stakeholder interface, providing regular updates on delivery status, risks, KPIs, and automation value
- Oversaw bot lifecycle management, including development, deployment, production support, and release coordination
- Established automation and QA metrics, dashboards, and executive reports for senior management
- Owned production support, incident management, and root-cause analysis, improving system stability and reducing downtime
Senior Software Test Engineer
Sapient Corporation
07.2011 - 05.2020
- Delivered enterprise QA and automation programs for global banking and financial services clients
- Contributed to test strategy, estimation, planning, and execution across large Agile programs
- Designed and implemented automation frameworks supporting UI, API, and regression testing
- Collaborated with Business Analysts, Architects, and Product Owners to validate requirements and acceptance criteria
- Prepared QA metrics, defect analysis, and test closure reports for senior stakeholders
QA Engineer
TEKsystems
09.2010 - 07.2011
- Executed functional and regression testing for enterprise applications
QA Engineer
Remiel Softech Solutions
03.2007 - 09.2010
- Performed manual and automated testing across multiple application modules
Education
M.Sc. - Information Technology
Dr. B. R. Ambedkar University
AgraBachelor of Science -
Dr. B. R. Ambedkar University
AgraSkills
- RPA & QA Program Management
- Automation Strategy & Governance
- Quality Assurance
- Leadership
- Stakeholder & Client Management
- Process Automation & Optimization
- Risk & Compliance Management
- Delivery & Release Management
- Automation Metrics & Dashboards
- Production Support & Stability
- Team Leadership & Resource Planning
- Agile / SDLC / STLC
- Utilities & Energy Domain Operational Excellence
Certification
• UiPath Advanced RPA Developer
• N8N Automation Certification
• POWER BI
• N8N Automation Certification
• POWER BI
Target Role
RPA / QA MANAGER
Timeline
RPA / QA Manager
TGT Fuel Technologies
11.2024 - Current
QA / RPA Tech Lead
Pearce Services
06.2020 - 10.2024
Senior Software Test Engineer
Sapient Corporation
07.2011 - 05.2020
QA Engineer
TEKsystems
09.2010 - 07.2011
QA Engineer
Remiel Softech Solutions
03.2007 - 09.2010
M.Sc. - Information Technology
Dr. B. R. Ambedkar University
Bachelor of Science -
Dr. B. R. Ambedkar University