Summary
Overview
Work History
Education
Skills
Training
Languages
References
Personal Information
Timeline
Generic
Puneet Sinha

Puneet Sinha

Gurugram

Summary

Senior Manager with extensive experience at Jones Lang LaSalle, specializing in budget management and regulatory compliance. Achieved significant cost savings through enhanced property oversight and strong vendor relationships while maintaining high service standards. Skilled in emergency response planning and dedicated to team development and operational excellence.

Overview

32
32
years of professional experience

Work History

Senior Manager – Operations

Jones Lang LaSalle
Gurgaon
06.2024 - Current
  • Company Overview: India Property & Asset Management.
  • Provide a comprehensive Mall Management service to ensure that all amenities are resourced and maintained to high class industry standard.
  • Ensure all services are performed as per Standard Service Specifications.
  • Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
  • Ensures occupancy of sites complies with statutory legislation.
  • Manages relationships with client, tenants, and key vendors.
  • Ensures that entire staff maintains a critical eye on all aspects of building physical care.
  • Ensure that company policies and procedures are consistently applied to required standards.
  • Liaise with local councils and government bodies and police to adhere to relevant regulations.
  • Deal with unit owners / tenant’s queries verbally and in written form.
  • Manage on-site staff and associated relevant employment issues.
  • Carry out regular round of site to ensure building is in good order.
  • Circulate information to tenants concerning management issues.
  • Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
  • Quickly resolves emergency maintenance issues.
  • Facilitate learning and development for all the team members of the department.
  • India Property & Asset Management.

Senior Manager – Operations

Jones Lang LaSalle
Gurgaon
07.2016 - 05.2024
  • Company Overview: India Property & Asset Management.
  • Provide a comprehensive Mall Management service to ensure that all amenities are resourced and maintained to high class industry standard.
  • Ensure all services are performed as per Standard Service Specifications.
  • Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
  • Ensures occupancy of sites complies with statutory legislation.
  • Manages relationships with client, tenants, and key vendors.
  • Ensures that entire staff maintains a critical eye on all aspects of building physical care.
  • Ensure that company policies and procedures are consistently applied to required standards.
  • Liaise with local councils and government bodies and police to adhere to relevant regulations.
  • Deal with unit owners / tenant’s queries verbally and in written form.
  • Manage on-site staff and associated relevant employment issues.
  • Carry out regular round of site to ensure building is in good order.
  • Circulate information to tenants concerning management issues.
  • Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
  • Quickly resolves emergency maintenance issues.
  • Facilitate learning and development for all the team members of the department.
  • India Property & Asset Management.

Transition Lead

Jones Lang LaSalle
Greater Noida
04.2016 - 06.2016
  • Company Overview: India Property & Asset Management.
  • Responsible of Transition of Mall Management from Project to ensure that all amenities are resourced & maintained to high class industry standard.
  • Development of System & Process of all services, Hiring, supervising and reviewing qualified Operation & Management Staff.
  • Designing of CAM, Accounting & Maintenance Software.
  • HOTO process of building from Project to PM team.
  • India Property & Asset Management.

Centre Manager

Jones Lang LaSalle
Noida
12.2014 - 03.2016
  • Company Overview: India Property & Asset Management.
  • Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard.
  • Ensure all services are performed as per Standard Service Specifications.
  • Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
  • Ensures occupancy of sites complies with statutory legislation.
  • Manages relationships with client, tenants, and key vendors.
  • Ensures that entire staff maintains a critical eye on all aspects of building physical care.
  • Ensure that company policies and procedures are consistently applied to required standards.
  • Assist with the management / Vendor for major internal and external works along with the relevant surveyor or relevant professional consultant.
  • Liaise with local councils and government bodies and police to adhere to relevant regulations.
  • Deal with unit owners / tenants queries verbally and in written form.
  • Manage on-site staff and associated relevant employment issues.
  • Carry out regular site visits to ensure all buildings are in good order.
  • Circulate information to tenants concerning management issues.
  • Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
  • Facilitate learning and development for all the team members of the department.
  • India Property & Asset Management.

Assistant Vice President

Jones Lang LaSalle
Gurgaon
05.2014 - 11.2014
  • Company Overview: India Property & Asset Management.
  • Responsible for all operational issues for sites of the respective regions.
  • Maintain a high level of customer satisfaction by ensuring that excellent service standards are attained and maintained in areas related to the contract.
  • Establish and maintain sound business relationships with all clients to ensure maximum business retention.
  • Exchanging and acquire information from customers in a tactful and professional manner.
  • Visiting the operations site on a regular basis and discuss operational problems as well as decide corrective measures.
  • Traveling across all branches of site for implementation of systems, procedures and conducting regular audit of the systems and procedures for smooth operations of the site.
  • Overview and help the team in setting up engineering maintenance, Security and housekeeping systems.
  • Monitoring sub-contractors for AMC work execution on time.
  • Identify the training needs of the team and coordinate the implementation of training program.
  • Generate MIS on all the activities to coordinate end result on budgeted cost, to develop & implement cost control measures in an effort to achieve effective cost savings.
  • Advising the Operation Manager and Property Manager on implementing various cost effective measures.
  • Ensure compliance of all requirements under the Contract Labour Act.
  • Selection & induction of new recruits at all sites.
  • Ensure receipt and analysis of site reports to identify loopholes and avert crisis.
  • Ensure adherence to policies and procedures applicable to the facility management function.
  • Regular meeting with all other staff to discuss on the issues.
  • India Property & Asset Management.

Assistant Vice President

Jones Lang LaSalle
Kolkata
04.2012 - 04.2014
  • Company Overview: India Property & Asset Management.
  • Responsible for all operational issues for sites of the respective regions.
  • Maintain a high level of customer satisfaction by ensuring that excellent service standards are attained and maintained in areas related to the contract.
  • Establish and maintain sound business relationships with all clients to ensure maximum business retention.
  • Exchanging and acquire information from customers in a tactful and professional manner.
  • Visiting the operations site on a regular basis and discuss operational problems as well as decide corrective measures.
  • Traveling across all branches of site for implementation of systems, procedures and conducting regular audit of the systems and procedures for smooth operations of the site.
  • Overview and help the team in setting up engineering maintenance, Security and housekeeping systems.
  • Monitoring sub-contractors for AMC work execution on time.
  • Identify the training needs of the team and coordinate the implementation of training program.
  • Generate MIS on all the activities to coordinate end result on budgeted cost, to develop & implement cost control measures in an effort to achieve effective cost savings.
  • Advising the Operation Manager and Property Manager on implementing various cost effective measures.
  • Ensure compliance of all requirements under the Contract Labour Act.
  • Selection & induction of new recruits at all sites.
  • Ensure receipt and analysis of site reports to identify loopholes and avert crisis.
  • Ensure adherence to policies and procedures applicable to the facility management function.
  • Regular meeting with all other staff to discuss on the issues.
  • India Property & Asset Management.

Assistant Vice President

Jones Lang LaSalle
Mumbai
02.2011 - 03.2012
  • Company Overview: India Property & Asset Management.
  • Responsible for all operational issues for sites of the respective regions.
  • Maintain a high level of customer satisfaction by ensuring that excellent service standards are attained and maintained in areas related to the contract.
  • Establish and maintain sound business relationships with all clients to ensure maximum business retention.
  • Exchanging and acquire information from customers in a tactful and professional manner.
  • Visiting the operations site on a regular basis and discuss operational problems as well as decide corrective measures.
  • Traveling across all branches of site for implementation of systems, procedures and conducting regular audit of the systems and procedures for smooth operations of the site.
  • Overview and help the team in setting up engineering maintenance, Security and housekeeping systems.
  • Monitoring sub-contractors for AMC work execution on time.
  • Identify the training needs of the team and coordinate the implementation of training program.
  • Generate MIS on all the activities to coordinate end result on budgeted cost, to develop & implement cost control measures in an effort to achieve effective cost savings.
  • Advising the Operation Manager and Property Manager on implementing various cost effective measures.
  • Ensure compliance of all requirements under the Contract Labour Act.
  • Selection & induction of new recruits at all sites.
  • Ensure receipt and analysis of site reports to identify loopholes and avert crisis.
  • Ensure adherence to policies and procedures applicable to the facility management function.
  • Regular meeting with all other staff to discuss on the issues.
  • India Property & Asset Management.

Operation Manager

Jones Lang LaSalle
Kolkata
04.2009 - 01.2011
  • Company Overview: India Property & Asset Management.
  • Responsible for all operational issues for Commercial sites in East India.
  • New Property Transition (Pre-Transition, Transition to Start-up, Post Start-up).
  • Formulation of procedures, policies, MIS, SOP, SLA & KPI.
  • Maintain a high level of customer satisfaction by ensuring that excellent service standards are attained and maintained in areas related to the contract.
  • Establish and maintain sound business relationships with all clients to ensure maximum business retention.
  • Exchanging and acquire information from customers in a tactful and professional manner.
  • Visiting the operations site on a regular basis and discuss operational problems as well as decide corrective measures.
  • Overview and help the team in setting up engineering maintenance, Security and housekeeping systems.
  • Monitoring sub-contractors for AMC work execution on time.
  • Advising the Property Manager on implementing various cost-effective measures.
  • Identify the training needs of the team and coordinate the implementation of training program.
  • Ensure compliance of all requirements under the Contract Labour Act.
  • Ensure receipt and analysis of site reports to identify loopholes and avert crisis.
  • Ensure adherence to policies and procedures applicable to the Property Management function.
  • Regular meeting with all other staff to discuss on the issues.
  • India Property & Asset Management.

Operation Manager

Jones Lang LaSalle
Gurgaon
05.2008 - 03.2009
  • Company Overview: India Property & Asset Management.
  • Responsible for all operational issues for Commercial sites in East India.
  • New Property Transition (Pre-Transition, Transition to Start-up, Post Start-up).
  • Formulation of procedures, policies, MIS, SOP, SLA & KPI.
  • Maintain a high level of customer satisfaction by ensuring that excellent service standards are attained and maintained in areas related to the contract.
  • Establish and maintain sound business relationships with all clients to ensure maximum business retention.
  • Exchanging and acquire information from customers in a tactful and professional manner.
  • Visiting the operations site on a regular basis and discuss operational problems as well as decide corrective measures.
  • Overview and help the team in setting up engineering maintenance, Security and housekeeping systems.
  • Monitoring sub-contractors for AMC work execution on time.
  • Advising the Property Manager on implementing various cost-effective measures.
  • Identify the training needs of the team and coordinate the implementation of training program.
  • Ensure compliance of all requirements under the Contract Labour Act.
  • Ensure receipt and analysis of site reports to identify loopholes and avert crisis.
  • Ensure adherence to policies and procedures applicable to the Property Management function.
  • Regular meeting with all other staff to discuss on the issues.
  • India Property & Asset Management.

Manager Works

Alpha Industries (India)
Agra
05.2001 - 04.2008
  • Responsible for all operational issues for the Adhesive Manufacturing Unit.
  • Overall, in charge of all the activities related to procurement of raw chemicals and other materials, material handling within the factory, production of different brands of Adhesives, sales and marketing, legal and all compliance matters.

Technical Officer

Doneria Alloys Pvt Ltd
Agra
06.1996 - 05.2001
  • Overall in charge of all maintenance activities related to engineering department and provide assistance to all technical works related to production.

Lab Instructor

DEI Technical College
Agra
07.1993 - 05.1996

Education

Diploma - Electrical Engineering

DEI Deemed University
Agra, UP
01.1991

Bachelor of Science -

Agra University
Agra, UP
01.1988

Intermediate -

U P Board
01.1986

Skills

  • Budget and vendor management
  • Health and safety compliance
  • Property oversight
  • Regulatory adherence
  • Emergency response planning

Training

  • P.G. Diploma in Computers application & Information Technology, Uptron ACL Agra, 1.5 years
  • Sustainable Energy System, TERI (The Energy & Resources Institute)
  • Energy Efficiency in Lighting System, TERI (The Energy & Resources Institute)

Languages

  • English
  • Hindi

References

Can be provided on request.

Personal Information

  • Date of Birth: 10/06/71
  • Marital Status: Married

Timeline

Senior Manager – Operations

Jones Lang LaSalle
06.2024 - Current

Senior Manager – Operations

Jones Lang LaSalle
07.2016 - 05.2024

Transition Lead

Jones Lang LaSalle
04.2016 - 06.2016

Centre Manager

Jones Lang LaSalle
12.2014 - 03.2016

Assistant Vice President

Jones Lang LaSalle
05.2014 - 11.2014

Assistant Vice President

Jones Lang LaSalle
04.2012 - 04.2014

Assistant Vice President

Jones Lang LaSalle
02.2011 - 03.2012

Operation Manager

Jones Lang LaSalle
04.2009 - 01.2011

Operation Manager

Jones Lang LaSalle
05.2008 - 03.2009

Manager Works

Alpha Industries (India)
05.2001 - 04.2008

Technical Officer

Doneria Alloys Pvt Ltd
06.1996 - 05.2001

Lab Instructor

DEI Technical College
07.1993 - 05.1996

Diploma - Electrical Engineering

DEI Deemed University

Bachelor of Science -

Agra University

Intermediate -

U P Board

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