Puneeth G M
Bengaluru
Summary
Result oriented Scrum Master/Project Coordinator knowledgeable in task prioritization, risk management, JIRA tool, project planning and workflow optimization. Committed Agile expert with over 10 years of expertise in managing projects and deliverables, presenting information clearly and developing high performing teams. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Effective at technical support, inventory management and customer relationship development. Highly-motivated employee with desire to take on new challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Scrum Master/Project Coordinator
BARTLEBY TECHNOLOGIES PVT LTD
Bengaluru
06.2021 - 03.2024
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Acted as a servant leader to the development and QA team by removing impediments and resolving conflicts.
- Assisted with release planning and coordinated efforts between multiple teams working on related projects.
- Set-up release cadence and ensure our deliverables are met as per our committment.
- Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Developed training materials to educate stakeholders about agile methodologies.
- Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
- Monitored progress of sprints, providing visibility into project status for stakeholders.
- Created dashboards using various tools such as JIRA, Confluence, Atlas to track project progress and milestones.
- Assist Project head with Roadmap planning and executions with the help of MS Project tool, to track the project and timelines.
- Send CapEx report to finance team every month to understand team's utilization and efficiency.
Credit Assessment Officer/Scrum Master
ANZ SUPPORT SERVICES INDIA PVT LTD
Bengaluru
09.2020 - 03.2021
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Assisted to implement Scrum methodologies and agile framework into credit assessment operations.
- Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
- Demonstrate problem solving and decision making skills, with the ability to work with constant and immutable deadlines with a high non-compliance factor.
- Understands and supports change initiatives in line with ANZ's vision and values. Exhibit behaviors, which demonstrate support for the business vision.
- Developed and implemented policies and procedures to ensure compliance with government regulations.
Scrum Master & AVP - Operations
DATASIGNS TECHHNOLGIES PVT LTD - SHUBH LOANS
Bengaluru
01.2018 - 03.2020
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Created dashboards using various tools such as JIRA, Confluence, Atlas, to track project progress and milestones.
- Participated in feature design discussions offering insights from an Agile perspective when necessary.
- Acted as a servant leader to the development team by removing impediments and resolving conflicts.
- Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Engage stakeholders with constant updates on the Business progress and act as a liaison between ops team, Finance team and Partners.
- Vendor on-boarding and conducting thorough audits and due diligence before signing the agreement and contracts.
- Cascading company's compliance and statutory and regulatory requirement to Stakeholders and ensure its being followed across.
- Responsible for Quality Audit and Training downstream teams and documenting the same.
- Act as SME for KYC teams and provide them appropriate training.
Scrum Master
855TRAILLAWYERS.COM - LAW FIRM
Bengaluru
03.2016 - 04.2017
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Monitored progress of sprints, providing visibility into project status for stakeholders.
- Used JIRA to maintain product backlog, sprint backlog to create and track user stories, Sprint planning, tracking and managing sprints, created status reports and burn-down charts.
- Ensure timely review, approval and sign-off the deliverables.
- Coached teams on Agile process and provided necessary support to create and openness to learning and implementing the Agile principles and practices.
- Facilitated regular meetings with offshore team to understand progress, challenges and remove blockers for the scrum team.
- Developed training materials to educate stakeholders about agile methodologies.
Credit Assessment Officer/Scrum Master
ANZ SUPPORT SERVICES INDIA PVT LTD
Bengaluru
09.2011 - 02.2016
- Facilitated Sprint planning meetings, Daily Scrum, Sprint review, Product backlog refinement meetings and sprint retrospective meetings for operations excellence team.
- Underwriting clients financial and decision clients loan applications based on the credibility.
- Audit calls to customers to check applications genuinety.
Customer Support Executive
IBM Daksh
Bengaluru
02.2008 - 01.2011
- Worked as customers support executive in a process called CHAPS and Foreign for one of the largest banks in UK known as Lloyds TSB sales bank.
Education
Professional Certificate Programme - Project Management
IIM
Kozhikode09-2022
Bachelor of Commerce - Taxation And Financial Accounting
Acharya Tulsi National College of Commerce
Shimoga04-2005
Skills
- Sprint Planning
- Risk Identification
- Scrum processes
- Agile Best Practices
- Leading scrum meetings
- Stakeholder Management
- Project Management
- Software process management
- Customer interaction
- Presentation Skills
- Backlog management
- Requirements Gathering
- Resource Allocation
Certification
- SAFe Certified
- Project managment
- Six Sigma certified from IBM
- Certified in Business Performance Language Assessment System (BUPLUS)
- Certified in Customer Service Training from ANZ.
- MS office expert
- Dashboard and other banking related application
Affiliations
- I believe in work life balance very much as its the most important aspect to keep self-motivated. I am a morning person who spends time doing Yoga followed with a brisk walk. This helps me start my day enthusiastically. Most importantly, I would love to travel and ensure I plan a trip at least once in 4 months in order to get unwind from all the daily hassles.
Timeline
Scrum Master/Project Coordinator
BARTLEBY TECHNOLOGIES PVT LTD
06.2021 - 03.2024
Credit Assessment Officer/Scrum Master
ANZ SUPPORT SERVICES INDIA PVT LTD
09.2020 - 03.2021
Scrum Master & AVP - Operations
DATASIGNS TECHHNOLGIES PVT LTD - SHUBH LOANS
01.2018 - 03.2020
Scrum Master
855TRAILLAWYERS.COM - LAW FIRM
03.2016 - 04.2017
Credit Assessment Officer/Scrum Master
ANZ SUPPORT SERVICES INDIA PVT LTD
09.2011 - 02.2016
Customer Support Executive
IBM Daksh
02.2008 - 01.2011
Professional Certificate Programme - Project Management
IIM
Bachelor of Commerce - Taxation And Financial Accounting
Acharya Tulsi National College of Commerce
- SAFe Certified
- Project managment
- Six Sigma certified from IBM
- Certified in Business Performance Language Assessment System (BUPLUS)
- Certified in Customer Service Training from ANZ.
- MS office expert
- Dashboard and other banking related application
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