Dynamic professional with a proven track record at Resource Pro Operational Solutions Pvt. Ltd., excelling in decision-making and leadership. Adept at time management and skilled in MS Office, I have successfully led teams, enhanced operational efficiency, and trained new hires, fostering a collaborative environment that drives results.
Overview
5
5
years of professional experience
Work History
Senior Analyst
Resource Pro Operational Solutions Pvt. Ltd.
Bangalore
10.2022 - Current
Performed cash register functions accurately and efficiently, and evaluated loan applications for completeness and accuracy.
Responsible for contributing to the smooth running of the business, leading a team in a positive manner, and preparing daily, weekly, and monthly reports for clients.
Making decisions on various challenging issues that arise on a daily basis, and also assisting clients and managing clients' issues (troubleshooting) on a daily basis, and ensuring adherence to quality, time management, and productivity.
Conducted quality control reviews on closed loans for accuracy, and assisted in resolving any issues or discrepancies that arise during the loan process.
Analyzed financial data to identify trends and areas for improvement, and communicated loan status and updates to all parties involved.
Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits, and account services.
Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Prepares and reviews all closing documents, including the loan agreement, deed, and title insurance.
Associate
Sun IT Solutions
Bangalore
11.2021 - 08.2022
Explained complex Tally features to ensure effective understanding and implementation.
Customized training modules to meet diverse learning needs and offered ongoing support.
Fostered collaborative learning environments through strong communication and interpersonal skills.
Facilitated knowledge transfer to empower users in optimizing Tally software for business applications.
Reconciled bank accounts monthly to maintain accuracy of financial records.
Managed customer accounts by providing accurate invoices and payment details.
Executed month-end closing activities, including journal entries, accruals, and reconciliations.
Operation Executive
Core Integra Consultancy Services
Bangalore
11.2020 - 09.2021
The responsibilities of a remote exam invigilator include monitoring the screen activity of the candidates taking the exam, communicating with the candidates during the exam, verifying the identity of the candidates, and controlling the exam process.
Ensuring a safe and orderly environment, explaining test rules to students, determining materials permitted during the test, setting up the test room, and overseeing the entire process.
Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
Provided technical support as needed during periods of high demand or peak workloads.
Maintained up-to-date records of all operational activities in accordance with company policies and procedures.
Monitored students during exams, ensuring they followed all regulations and instructions.
Maintained focused, inclusive, and supportive learning environments.
Education
MBA - Human Resources Management
Indira Gandhi National Open University
Bangalore
12-2023
Bachelor of Commerce -
Visveswarapura College of Arts and Commerce
Bangalore
01.2020
Higher Secondary (XII) -
Visveswarapura College of Arts and Commerce
Bangalore
01.2017
S.S.L.C. (X) -
Cordial High School
Bangalore
01.2010
Skills
Time management
Leadership skills and problem-solving skills
Decision making
Proficient in MS Office
Ability to adjust to different environments
Enthusiasm
Zeal to learn new concepts
Flexible to adapt and eager to learn quickly
Financial analysis and loan processing
Tally software and invoice processing
Journal entries
Accomplishments
Received 'Spark Awards' for maintaining 100% quality, production, and innovating new ideas
Received 'Best Employee Award' for developing an Excel-based tool for salary growth and attrition rate analysis
Appreciated for responsiveness, clarity, accuracy, and persuasiveness in resolving client queries
Received certifications for qualifications in the bind and cancellation process
Disclaimer
I hereby declare that all the information given herein is true and correct to the best of my knowledge and belief.