HR professional with over 3 years of experience in HR operations and talent acquisition, demonstrating a strong grasp of HR's strategic role. Proficient in Workday, with a focus on enhancing efficiency in Human Capital Management. Aiming to contribute expertise as an HRIS Analyst to optimize HR processes and drive organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Operations - Spanish
Genpact India
Chennai
05.2025 - Current
Facilitated tier 1 HR support through ServiceNow, resolving employee queries efficiently.
Managed daily Workday transactions including time tracking, leave requests, and data updates.
Oversaw employee lifecycle actions, ensuring smooth hiring and exit processes.
Collaborated on custom HR reports to meet specific organizational needs.
Administered both ad-hoc and scheduled attendance reporting in Workday for accurate tracking.
HR Operations - Spanish
Renault Nissan Technology and Business Center
03.2024 - 05.2025
Responsible for providing Tier 1 support addressing and resolving issues related to General queries through ServiceNow.
Maintain high service quality and ensure SLA adherence through timely and accurate case resolution.
Manage day-to-day Workday transactions: time tracking, time and attendance, leave requests, data and contract changes, reports, hire and exit.
Prepare monthly and quarterly governance audits to track the progress towards performance benchmarks.
Engage in Sandbox testing, deployment, EIB bulk imports and GA invoices.
Collaborate with reporting team to develop custom report aligned with HR requirements.
Manage ad-hoc reports and scheduled employee attendance report from Workday.
Translate surveys and other internal communication into Spanish.
Provide knowledge transfer and maintain process SOPs upto-date for seamless team collaboration.
Achieved an overall CSAT score of 99% in FY24.
IT Recruiter - Spain and Central Europe
Cognizant
Chennai
04.2022 - 02.2024
Recruited candidates for IT and non-IT roles across Central Europe and UK.
Sourced potential candidates for critical and hard-to-fill positions.
Utilized active and passive job boards including LinkedIn Recruiter, Total Jobs, CW Jobs, and Indeed.
Gained exposure to various niche and non-niche skill sets.
Filled roles in QA, SAP, Digital Marketing, Reverse Engineering, SOC, Java, Agile PO, and Pega practices.
Education
Bachelor of Arts - English
Dr. MGR Educational and Research Institute
Chennai
07.2021
Skills
HRIS Management
Workday transactions
ServiceNow support
Bilingual communication
Workday HCM
Time and Attendance
Communication & Translation
Report Generation & Audits
Certification
SAP Certified Application Associate - SAP SuccessFactors Onboarding 2024, 01/2024