Puran singh mahara
New delhi
Summary
Experienced Store manager with a strong track record of continuous improvement of overall store operations and successfully driving company objectives in the following areas: sales performance. customer satisfaction.
Overview
9
9
years of professional experience
Work History
Store Manager
DLF Brands (PURE HOME & LIVING PVT LTD)
09.2023 - Current
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Monitoring inventory levels and ordering new items.
Store Manager
Bath and Body Works
10.2019 - 04.2023
- Company Overview: High Volume Store
- Drive store sales and achieving store sales expectations through the fundamentals.
- Building high performing team by promoting peer to peer coaching.
- Responsible for Store operations.
- Handle the responsibilities of customer request, problems or issue that occur.
- Maintains overall brand image through communicating brand story.
- Manages quarterly stock takes to determine stock levels.
- Planning and supporting weekly and daily schedule and tasks.
- Ensures an enjoyable shopping experience to maximize sales and customer satisfaction.
- High Volume Store
Asst. Store Manager
Innisfree Cosmetics Pvt. Ltd.
01.2018 - 09.2019
- Achieving Store conversion and targets.
- Delegate the responsibilities among Staff.
- Responsible for Store operations.
- Handle the responsibilities of customer requests, problems or issues that occur.
- Give feedback about marketing promotions and strategies.
- Manages quarterly stock takes to determine stock levels.
- Planning and supporting weekly and daily schedule and tasks.
- Ensures an enjoyable shopping experience to maximize sales and customer satisfaction.
Sales Executive
Levi's Store
02.2016 - 12.2017
- Supporting the Store Manager in the daily business operations of a retail store.
- General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager.
Education
B.COM -
Delhi University
Senior secondary high school -
CBSE
Skills
- Team leading
- Decision making
- Store operations
- Coaching
- Visual merchandising
Additional Information - Certificates
Advanced Make Up Course, VLCC, 2019
Languages
- Hindi
- English
- Kumaoni
Hobbies and Interests
- Cricket
- Reading books
Projects
Store Opening Team, Part of many store opening within Delhi and also out of Delhi.
Achievements Awards
Best Store Manager in DLF Brands, Oct 2023
Best Store Manager in Bath and Body works, March 2022
Personal Information
- Height: 5'6"
- Weight: 62Kg
- Date of Birth: 07/19/95
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Store Manager
DLF Brands (PURE HOME & LIVING PVT LTD)
09.2023 - Current
Store Manager
Bath and Body Works
10.2019 - 04.2023
Asst. Store Manager
Innisfree Cosmetics Pvt. Ltd.
01.2018 - 09.2019
Sales Executive
Levi's Store
02.2016 - 12.2017
B.COM -
Delhi University
Senior secondary high school -
CBSE