To make contribution to the organisation to the best of my ability and to develop new skills and share my knowledge while interacting with others and achieve new height.
Hi, I’m
Purnima Sharma
Malbazar
Summary
Overview
4
years of professional experience
Work History
Aditya Birla Sun Life Insurance Siliguri
Assistant Group Sales Manager
02.2024 - Current
Job overview
- Managing channel partner relationships to maximize Group Sales Business.
- Developed and implemented successful sales strategies to increase group sales.
- Resolved customer and channel partner complaints regarding sales and service quickly and professionally while adhering to company standard.
- Enhanced sales volume through skilled support to both old, new and inactive channel's.
- Supported sales team members to drive growth and development.
ICICI BANK Siliguri
Senior Sales Executive - Home Loans
06.2021 - 02.2024
Job overview
- Coordinated with legal teams regarding contract documents required for closing a loan agreement.
- Managed customer inquiries and complaints related to home loans.
- Advised clients on refinancing options available for their existing mortgages.
- Established relationships with key stakeholders within the real estate industry who may be interested in partnering with our company's mortgage solutions.
- Assisted customers throughout entire process from pre-qualification through closing stages.
- Provided guidance on loan terms, interest rates, loan amounts, and repayment options.
- Communicated with customers, lending personnel and title companies to coordinate closing activities.
- Met with applicants to obtain information for loan applications and answer questions about processes.
Education
University of North Bengal Siliguri
Master of Arts from Litrature
06-2015
University Overview
University of North Bengal Siliguri
Bachelor of Arts from Litrature
04-2013
University Overview
Skills
- Relationship Building: showcase ability to build strong and long lasting relationships with clients
- Customer service: Highlight experience in providing excellent customer service, resolving issues and build rapport
- Time management
- Sales strategy development
- Product knowledge
Languages
Bengali
First Language
Hindi
Advanced (C1)
C1
English
Elementary (A2)
A2
Timeline
Assistant Group Sales Manager
Aditya Birla Sun Life Insurance
02.2024 - Current
Senior Sales Executive - Home Loans
ICICI BANK
06.2021 - 02.2024
University of North Bengal
Master of Arts from Litrature
University of North Bengal
Bachelor of Arts from Litrature
Similar Profiles
Renuka BhatiaRenuka Bhatia
Cluster Manager at Aditya Birla Sun Life InsuranceCluster Manager at Aditya Birla Sun Life Insurance
Adesh Jagannath DhumalAdesh Jagannath Dhumal
Group Sales Manager at Aditya Birla Sun Life InsuranceGroup Sales Manager at Aditya Birla Sun Life Insurance
Naveena MNaveena M
Priority Relationship Manager at Aditya Birla Sun Life InsurancePriority Relationship Manager at Aditya Birla Sun Life Insurance