Purushotham R
Bangalore
Summary
Skilled Sales Manager with a track record of boosting revenue and improving processes. Reliable leader seeking a sales role that values hard work and dedication. Looking for a new sales-oriented role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deputy Manager, Sales & Customer Support
TATA Semiconductor Assembly & Testing Private Limited (TATA Electronics)
Bangalore
04.2025 - Current
- Learned semiconductor packaging to manage advanced programs
- Understand and analyze client requirements to provide tailored semiconductor solutions that meet their specific needs.
- Managed global customers in both sales and customer support functions, ensuring high satisfaction and strong relationships.
- Traveled to the USA for direct engagement with key customers, gaining a deep understanding of requirements to successfully close the RFQ process, capture new business opportunities, and strategize on scaling existing program volumes
- Developed a program management process flow and SOPs, increasing execution efficiency by 25% and reducing cross-functional misalignment by 30%.
- Achieved targets by setting goals in alignment with management proposals
- Conducted detailed RFQ analyses and led negotiations, securing agreements that improved profit margins by 15%
- Managed global and pan-India customers across Automotive, Aerospace, Healthcare, and Telecommunication sectors. Handled Tier-1, Tier-2, and Tier-3 customers, supporting sales to enhance customer satisfaction levels.
- Implemented risk mitigation strategies and root cause analysis, cutting delays by 20%
- Order Management & Fulfillment: Processed and amended customer orders via Live Chat, ensuring real-time updates and accuracy
- Improved supply chain operations by eliminating bottlenecks, ensuring 100% material availability, and reducing procurement delays.
- Proactively anticipate customer needs, offer reassurance during emergencies, and manage key accounts to drive consistent growth and profitability for the company.
- Create and implement innovative strategies to enhance business growth, increase revenue, and improve overall profitability.
- Collaborate closely with internal teams, working both independently and together, to provide exceptional customer service that exceeds expectations.
- Solve client issues related to logistics, quality, and other concerns by identifying potential problem areas and using effective problem-solving techniques.
- Identify, qualify, and cultivate new clients to meet and surpass sales targets.
- Efficiently allocate and manage sales resources, ensuring alignment with quarterly KPIs to achieve optimal results.
Assistant Manager, Sales & Customer Support
TATA Semiconductor Assembly & Testing Private Limited (TATA Electronics)
Bangalore
04.2024 - 03.2025
- Learned semiconductor packaging to manage advanced programs
- Understand and analyze client requirements to provide tailored semiconductor solutions that meet their specific needs.
- Managed global customers in both sales and customer support functions, ensuring high satisfaction and strong relationships.
- Traveled to the USA for direct engagement with key customers, gaining a deep understanding of requirements to successfully close the RFQ process, capture new business opportunities, and strategize on scaling existing program volumes
- Developed a program management process flow and SOPs, increasing execution efficiency by 25% and reducing cross-functional misalignment by 30%.
- Achieved targets by setting goals in alignment with management proposals
- Conducted detailed RFQ analyses and led negotiations, securing agreements that improved profit margins by 15%
- Managed global and pan-India customers across Automotive, Aerospace, Healthcare, and Telecommunication sectors. Handled Tier-1, Tier-2, and Tier-3 customers, supporting sales to enhance customer satisfaction levels.
- Implemented risk mitigation strategies and root cause analysis, cutting delays by 20%
- Order Management & Fulfillment: Processed and amended customer orders via Live Chat, ensuring real-time updates and accuracy
- Improved supply chain operations by eliminating bottlenecks, ensuring 100% material availability, and reducing procurement delays.
- Proactively anticipate customer needs, offer reassurance during emergencies, and manage key accounts to drive consistent growth and profitability for the company.
- Create and implement innovative strategies to enhance business growth, increase revenue, and improve overall profitability.
- Collaborate closely with internal teams, working both independently and together, to provide exceptional customer service that exceeds expectations.
- Solve client issues related to logistics, quality, and other concerns by identifying potential problem areas and using effective problem-solving techniques.
- Identify, qualify, and cultivate new clients to meet and surpass sales targets.
- Efficiently allocate and manage sales resources, ensuring alignment with quarterly KPIs to achieve optimal results.
Manager Sales and Service
TMC Measuring Instruments Pvt Ltd
Bangalore
04.2019 - 04.2024
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Collected customer and market feedback and reported information to company leadership.
- Created and directed sales team training and development programs.
- Generated company growth through market expansion and sales.
- Hired and trained dedicated and high-achieving sales teams.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Identified and qualified new sales prospects to continually meet targets.
- Allocated sales resources based on quarterly KPI targets.
Sales and Service Engineer
TMC Measuring Instruments Pvt Ltd
Bangalore
07.2015 - 03.2019
- Handled multiple enquiries whilst maintaining outstanding customer service.
- Assisted clients to select products or services best suited to needs.
- Communicated technical feedback from field to upstream product management teams for product enhancements.
- Collaborated closely with the technical support team for seamless transition from pre-sales to post-sales.
- Participated in trade shows, exhibitions, and seminars to promote solutions.
- Provided technical support to sales teams, addressing customer specifications, and ensuring alignment with product features.
- Delivered high-level demonstrations of product range to showcase capabilities and functionalities.
- Prepared accurate cost estimations on equipment installation and maintenance.
- Presented device features and qualities to showcase business benefits.
- Recorded sales for goods and service performance monitoring.
- Negotiated profitable sales contracts to achieve revenue targets.
- Coordinated goods and equipment delivery and installation.
- Installed replacement parts and components within target timescales to minimize service delays.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
Junior Supervisor - R&D
Eureka Forbes Ltd
Bangalore
02.2014 - 07.2015
- Planning and Performing Development Activities.
- Developing Protypes either by handmade or Co-ordinating with rapid prototyping to present concepts.
- Coordinating with tooling vendors in the process of tool manufacturing.
- Documentation for newly launched products that include inspection report, specification sheet, Service Manuals, BOM, FPA etc.
- Testing and validation of new products and their packaging.
- Calibration and Maintenance of Measuring Instruments.
- Formulate Quality Standards for parts inspections and final quality.
- Technical Support to in-house.
- 5S Implementation in workplace.
- Using Measuring Instruments like Vernier Caliper, Micrometer, Heigh Gauge, Profile Projector etc.
Education
Bachelor of Mechanical Engineering -
INSTITUTE OF BASIC AND VOCATIONAL EDUCATION
BangaloreDiploma - Mechanical Engineering
NADGIR POLYTECHNIC
BangaloreSSLC -
SRI SANDEEPANA VIDYA BHAVAN ENGLISH HIGH SCHOOL
BangaloreSkills
- Lead generation
- Roadmap creation
- Rapport and relationship building
- Key account development
- Energetic
- Market intelligence
- Technical presenting
- Territory sales management
- Technical and diagnostic support
- Equipment assembly
- Subassembly repair
Certification
- Programming in CNC Turning, Acumm Tech Institute, 12/01/10, 02/28/11
- Service Technician - Level IV, Automotive Skills Development Council, 09/01/12, 11/30/12
Languages
Fluent, Intermediate, Native, Advanced, Advanced, Intermediate
Disclaimer
I solemnly declare the above entries are true and correct to the best of my knowledge and belief.
Timeline
Deputy Manager, Sales & Customer Support
TATA Semiconductor Assembly & Testing Private Limited (TATA Electronics)
04.2025 - Current
Assistant Manager, Sales & Customer Support
TATA Semiconductor Assembly & Testing Private Limited (TATA Electronics)
04.2024 - 03.2025
Manager Sales and Service
TMC Measuring Instruments Pvt Ltd
04.2019 - 04.2024
Sales and Service Engineer
TMC Measuring Instruments Pvt Ltd
07.2015 - 03.2019
Junior Supervisor - R&D
Eureka Forbes Ltd
02.2014 - 07.2015
Bachelor of Mechanical Engineering -
INSTITUTE OF BASIC AND VOCATIONAL EDUCATION
Diploma - Mechanical Engineering
NADGIR POLYTECHNIC
SSLC -
SRI SANDEEPANA VIDYA BHAVAN ENGLISH HIGH SCHOOL