Purushotham T K
Bangalore
Summary
I am aspiring to demonstrate the best of my professional abilities acquired through experience and competency training. Ambitious to shoulder higher responsibilities and personal development involving career growth and contribute to the organization growth qualitatively and quantitatively.
I have 15 years of experience in Supply Chain Management. Handling backend Operations: Day-to-day functioning of IT Hardware Assets operations
Overview
19
19
years of professional experience
Work History
Hardware Asset Management D1D Operations Team
Wipro
Bangalore
09.2024 - Current
- Handling D1D Offshore Operations.
- HAM - BAU (D1E) Operations handling.
- Creating Laptop Allocation tickets against D1E requirement within the provided timeline (Downloading the SF & BI report, comparing with the Offshore report and then creating the tickets after validation and sharing with the team for allocation).
- Interacting with the Campus Onboarding Team and creating the laptop tickets for Campus Hires within provided timeline.
- Collating, Updating and Flashing D1E report twice a day - D1E daily allocation report on daily basis, if any discrepancies will make sure highlight in the daily call to rectify the issues.
- Doing follow up with location spocs on SLA breached tickets till closure.
- Updating and Flashing the Campus Hire report.
- Flashing daily report (Internal team report) on daily.
- Handling escalations - Responding E-mails on time to the new joiners, reporting managers and recruiters to avoid escalations.
- Having daily call with location leads on stock and laptop ticket related issues and resolving the issues.
- Proactively communicating with internal teams and other teams to get the work done within the targeted time.
- Effectively working and making follow ups on shipment and collection of assets with logistic & Location team to achieve good percentage and showcase it on Ignite report to higher management.
- Flashing Offshore report morning & evening.
- Flashing Daily report with Internal team.
- Ad hoc reports related to D1E sharing with the management.
- Achieved cost-savings by developing functional solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Associate Practice Manager Hardware Asset Management
Wipro
12.2021 - 08.2024
- Handling BCP Forward and Reverse Logistics activities.
- Flashing the Forward & Reverse logistics shipments reports (FL & RL MIS reports).
- Flashing Monthly Vendors Performance reports.
- Validating the monthly vendor transactions and mapping Employee Cost center details and sharing the data with management for chargeback.
- Vendor SLA performance report flashing.
- FL & RL Monthly performance review with vendor.
- FL & RL MMRs status update to central asset team.
- Damaged / lost CN posting in CMS portal.
- Damaged / lost tracker report flashing.
- FL & RL Location wise SLA report.
- Productivity report flashing.
- Timely resource onboarding & Offboarding.
- Insurance details need to be shared Insurance team.
- Team management.
Asset Manager
Wipro
04.2020 - 11.2021
- Maintaining all the AusNet Hardware assets in ServiceNow CMDB.
- Uploading the New Assets into ServiceNow.
- Coordinating with AusNet EUC team on daily activities and monitoring the EUC devices in CMDB.
- Updating all related attributes for Servers and EUC (End User Computer) devices in CMDB with the help of Tower Leads.
- Performing Monthly asset reconciliation ServiceNow CMDB Vs Tools (AD, AV & SCCM) if any gaps in the data the same will be informed to the location Tower leads to correct the same.
- Deleting the Duplicate entries in ServiceNow CMDB.
- Update the Decommissioned Servers in CMDB.
- Update the Severs and Application CI relationships in CMDB based on the project team confirmation.
- Preparing and sending the DMI (Delivery Maturity Index) report to the Wipro Practice Team on monthly.
- Preparing and sharing the WSR (Weekly Service report) to the Wipro Internal team.
- Preparing and Sharing the FSR (Fortnightly Service report) to the AusNet Client.
Senior Administrator / Associate Practice Manager
Wipro
05.2018 - 03.2020
- Desktop Asset Management - Handling back-end Operations, working on daily tasks related to asset Management and closing the assigned tasks within SLA.
- Coordinating with Partners and the Tech Team on asset related activities.
- Vendor Management.
- Inventory management.
- Handling IUT movements with the help of location Security Team and maintaining the Tracker.
- Working on DAM (Desktop asset Management) activities.
- Preparing DAM Team reports.
- Uploading the new assets Data into Service now Tool.
- Performing Monthly Asset reconciliation.
- Update the Out for Destruction and Destruction which are eligible for life cycle based on location asset engineers’ confirmation.
CMF Coordinator
Wipro
03.2015 - 04.2018
- Location handling and Single point of contact of CMF team for all the IT Assets WIPRO DIVYASREE SEZ Location.
- MIS updating.
- Follow up the import shipments.
- Receiving the materials, (Imports & Local purchased) and update the details in excel database for tracking.
- Coordinate with CHA on Airport customs clearance and BOE filing.
- GRIN closing in SAP / ARIBA and submit the Invoice documents to Wividus for payment.
- Park the Vendor bills in SAP and submit the bills to the finance for payment.
- Preparing the Gate pass for laptops, desktops, printers and computer spares for location-to-location transfer/Replacement /Return.
- Maintain the Records.
- Checking emails and responding.
- Maintain the Assets track.
- Interact with SEZ officer for Bonding and nonbonding assets in or out and maintaining the Bond registers.
- Mapping the device serial number, Bond number with SAP asset number for tagging and tracking purpose.
- Generating asset stickers and pasting to respective assets.
- Create SAP asset number for CSM and Project Procured materials and maintain the track.
- Maintain the Location assets stock and share the monthly stock report to top management.
- Ensuring new Assets Data is being uploaded into SAP.
- Coordinating with location asset engineers and getting allocated assets tagged to respective employees on ITAM Portal.
- Coordinating with Wipro IMG Team on asset allocation and releases.
- Team Management.
Front Office Executive
Infosys
07.2013 - 02.2015
- Coordinate and issue the daily or weekly passes to the Visitors, Guests & Vendors who come to Infosys on business meets or on work.
- Update Visitors In and Out time in the visitor management system.
- Attending Telephone calls.
- Prepare and share Visitors reports to top management.
- Handling Inward & Outward material movement.
- Checking mails and responding to the related mails.
IT Asset Coordinator
Wipro
03.2012 - 05.2013
- Coordinating with across locations Asset/Stores Engineers for day-to-day functions (Allocation/Release/Tagging/Un-tagging).
- Collating, consolidating, and sharing the reports to top Management (Stock report, Transaction report and Sanitization reports).
- Handling escalation calls in asset management.
- Going for Stores stock audit.
- No dues clearance (Providing IMG No dues clearance related Laptops/Desktops and peripherals of Exit employees).
- Coordinating with exit employees over e-mail or phone for IT asset return and with the help of location Asset/Store Engineers the returned assets are tagged to respective location stores ID.
- No dues will be cleared in portal once the confirmation received from the location asset Engineer.
IT Asset Coordinator
Wipro InfoTech
06.2011 - 05.2012
- Single point of contact for IT Stores for all the IT Assets across 3M India Locations.
- Coordinating procurement of the new IT Assets i.e. Laptop/Desktop/Printer.
- Procurement of IT Accessories and end-to-end coordination.
- Receipt of new IT Assets.
- Coordinating verification of the new IT Assets procured i.e. Serial #, Functional Issues.
- Preparing for the IT Asset Excel Template for uploading it to the Asset DB.
- Ensuring new Asset Data is being uploaded to IT Asset DB.
- Tagging /De Tagging/Re Tagging/Releasing IT Assets and updating the same in IT Asset data base.
- Communicating with employees over email or phone for asset replacement (warranty / lease expired assets replacement).
- Planning & coordinating IT Leased Assets Replacement and Returning of assets.
- Coordinating with Leasing Vendors - HPFS & Rent Works.
- Coordinating IT Asset Movement logistics across 3M locations.
- Maintaining IT Asset Movement Tracker and Inventory.
- End-to-end Management IT Asset Insurance. i.e. Starting from raising Insurance Claim to getting defective part replaced and providing invoice copy to Finance for billing.
- Collate Monthly stock reports from across 3M India Locations (with help of location engineers) and consolidate and sharing the same to management.
- Maintaining Data card stock in asset data base.
- Getting activate the issued Data cards as well deactivate the released cards.
- Ordering the Data cards when stock required.
- Inward and outward IT asset stock maintaining in database.
Engineer Stores Management
Wipro InfoTech
02.2008 - 06.2010
- Handling Back-end Operations: Coordinating with 15000 users at Wipro Electronic City Campus.
- Handling Allocations, Releases and IT resource movements across locations, Resource Management, Consolidation of reports and maintaining the IT Asset stock in database.
- Coordinating with vendors over phone and Mails for Vendor rental assets.
- Supporting Wipro Technologies for varies type of IT asset allocations and releases (Desktop, laptops, Data cards, Printers etc for 15000 employees)
- Coordinating with Team and get the released assets updated in 'e-asset and ITAM' tool for data base.
- Coordinating with locations Asset engineers / store engineers on rental laptop allocations / IT Asset movements.
- Taking care of bulk desktop movements within the location and in between locations.
- Stock transferring or receiving IT assets across locations when requirement is needed.
- Collate the asset stock reports of across locations, consolidate and sharing the same with management.
- Coordinating with Vendors while returning the Vendor rental assets.
- Responding to user’s Queries over Phone and mails and resolving the issues coordinating with Logistics team while transferring the stock (Bonded/Non bonded assets).
- Identify the End-of-Life Assets and with the help of location logistic team the same being moved to identified Wipro Vendor team for dispose and maintaining the task.
- Coordinating with Vendor team (IAS team) on formatting and OS installation of desktops.
- Coordinating with Asset Engineers on asset allocations and releases.
- Going for floor visits to identify the non-used assets and move them to IT Stores and updated in database.
- Maintain the Asset inventory.
IMG Assistant
Wipro Technologies
03.2007 - 02.2008
- Shifting assets within the campus when requirement needed as per the requests
- Placing the desktops for new joined employees and releasing the assets of exit employees
- IT Asset spares replacement (keyboard, mouse, monitor etc…)
- Logging calls for defective spares, coordinating with authorized vendor and getting replacement spares.
- Preparing the Weekly & Monthly reports and sharing the same to location IT Manager
Education
Graduate (B.A) -
SV University
01.2002
P.U.C (Intermediate) -
SVCR Govt Junior College
Palamaner01.1998
S.S.C. -
ZP High School
Vadamalpet, AP01.1996
Skills
- Asset management
- Vendor management
- Logistics coordination
- SLA compliance
- Inventory management
- Resource allocation
- Time management
- Managing files and records
- Resource management
- Resource utilization
- Policy and procedure development
- Workflow management
- Staff management
- Business operation management
Personal Information
- Date of Birth: 07/15/79
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
- Hindi
- Telugu
- Kannada
- Tamil
- English
- Hindi
- Telugu
- Kannada
- Tamil
Languages
English
Upper Intermediate (B2)
B2
Kannada
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Intermediate (B1)
B1
Tamil
Upper Intermediate (B2)
B2
Accomplishments
Unit Award for 2022 & 2023
Timeline
Hardware Asset Management D1D Operations Team
Wipro
09.2024 - Current
Associate Practice Manager Hardware Asset Management
Wipro
12.2021 - 08.2024
Asset Manager
Wipro
04.2020 - 11.2021
Senior Administrator / Associate Practice Manager
Wipro
05.2018 - 03.2020
CMF Coordinator
Wipro
03.2015 - 04.2018
Front Office Executive
Infosys
07.2013 - 02.2015
IT Asset Coordinator
Wipro
03.2012 - 05.2013
IT Asset Coordinator
Wipro InfoTech
06.2011 - 05.2012
Engineer Stores Management
Wipro InfoTech
02.2008 - 06.2010
IMG Assistant
Wipro Technologies
03.2007 - 02.2008
Graduate (B.A) -
SV University
P.U.C (Intermediate) -
SVCR Govt Junior College
S.S.C. -
ZP High School