Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Purushottam Kangal

Purushottam Kangal

Telecom Manager Operation And Delivery
Wakad

Summary

Insightful Manager with experience directing and improving operations & SD through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.



Overview

24
24
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Manager Netowk Operation/Delivery

Tata Communications & Transformation Ltd
03.2009 - Current
  • Telecom Operation and SD Process Implementation and monitoring and suggest improvement based on observations.
  • Leading west region Incident management & fiber Operation for VIL Project.
  • Co-ordination with customer and cross functional team to ensure smooth delivery and transition.
  • 12000 Enterprise customer delivery in 6 years.
  • Manage and deliver escalation cases as per client expectations.
  • Manage Telecom NOC operation & transition for west region for VIL Project
  • Ensure end to end Enterprise customer delivery are compliant with regulations and as per process and quality.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Developed and initiated projects, managed costs and monitored.
  • Met Performance without sacrificing build quality or workplace safety.
  • Maintained compliance with regulatory parameters in complex projects with overlapping policies.
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion.
  • Planned, designed and scheduled phases for large projects.
  • Drove team success through shared vision and recognition of Performance.
  • Identified plans Performance. required to meet project goals and objectives.
  • Train new resources and manage their KPI's.

Project -coordinator

ZTE R&D Centre
11.2005 - 05.2026
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development
  • Management and monitoring of DWDM & WDM installations.
  • Resolved issues through active listening and open-ended questioning,
  • Escalating major problems to manager.

Network Analyst

Infosys Technology Ltd
06.2008 - 03.2009
  • Participated in team-building activities to enhance working relationships.
  • Fault management & Incident Management Service Operations for Level-3 Client
  • Performed Service Operations & Management for the Ethernet, sonnet, SDH & core network
  • Fault &Incident and ticket management for IRU partners

Executive Networks

Tata Communications Ltd
05.2006 - 06.2008
  • Monitored company inventory to keep stock levels and databases updated.
  • Identified issues, analyzed information and provided solutions to problems.
  • Fault rectification for SDH, DWDM and CWDM equipment's, (Cisco, ECI, Tejas,Turin, and Ciena).
  • OSP planning and implementation for NLD and access rings.
  • NLD and MAN Fiber Operation & Maintenance.
  • Implementation, AT and maintenance for newly implemented networks.
  • Delivered services to customer locations within specific time frames.
  • Completed database and inventory update in Crammer.

Transmission Engineer

Videsh Sanchar Nigam Ltd
06.2004 - 11.2005
  • Integration, commissioning, configuration, and maintenance of CWDM,
  • DWDM & SDH equipment's.
  • OSP planning and fiber splicing for MAN fiber network
  • Installation of ADVA FSP2000 and it's commissioning for MAN network
  • MAN broadband fiber project for 8 metro cities in India
  • Installation of transmission equipment for MAN network for all metro cities

Network Implement Design Engineer

Tata Teleservices
11.2002 - 10.2003
  • Planning & implementation for copper and fiber network (For wired Telephone N/W)
  • Installation, Operation & Maintenance of UT-Star
  • Installation, operation & maintenance of wired, wireless & ISDN

Education

Bachelor of Engineering - Electronics And Communications Engineering

PVPIT Budhgaon
Sangli
05.1998 - 05.2002

Skills

    SDH DWDM,CWDM, fiber Transmission, Cisco Router & Switches

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Accomplishments

    VIL Project Cost & Resource Optimism

    Objective: Reduce the resource cost and Preventive Maintenance Cost of operation , and to save 5Cr for the Year 2019-20

    Role Details: 1) Collect the data of resources and OPEX consumed In Lat year 2018-19.Put this data in tabular format to ease calculation 2) Identify current resources and cost consuming for Operation and put data in tabular form 3) Identify Chronic zones where high cost and resources required,also identify silent zone resources and the budgets utilization and prepare cost sheet 4) Identify time for which silent zone resources can be moved to chronic zone and other project, calculate the saved cost ,based on period and cost of the resources. 5) Compare the cost with previous Year and make sure that the budgeting cost is less compare to previous Year. 6) Move the idle resources to new Projects bases on their Skills


    Fault Ticket Management App

    Objective: Cost and resource optimization by automation for fault and incident management

    Role Details: 1) Identify the key stakeholders and arrange the brain storming session to understand the current fault management process. 2) Identify Scope for automation and improvement to reduce manual Intervention 3) Prepare Unified model for suggested automation process and make it understand to IT team. 4) Take Go ahead from respective stake holder and management to impalement new model of automation. 5) Support IT team to understand process and technical flow for successful implementation of mobile application.


    12000 Enterprise Customer delivered

    Objective :Project Management for Enterprise Delivery for the customer .Tortal appx 12000 customer delivered in 6 year span.

    Role Details: Define the project's boundaries and outline the specific deliverables expected upon completion. Clearly state what is included in the project and, if necessary, what is excluded. Understand the deliverables and ensure the expectation of customer to cross functional team Project Timeline: Provide a high-level timeline of the project, including key milestones and deadlines. If available, include a visual representation of the timeline, Do risk analysis and any change in timeline , scope , budget highlight to top management Project Team: Identify the key stakeholders and project team members, along with their roles and responsibilities. Include contact information for team members for easy reference


    Crammer Inventory Uploading

    Objective: Uploading Network Inventory and service level details in Crammer For West region

    RolesDetails: 1) Part of team , i need to manually trace the network circuit and upload same in the crammer E2E 2) Any inventory Missing Highlight to respective team and get it correct. 3) Ensure Day to day target completion based on allocation


Certification

PMI - Project Management Professional (PMP)

Timeline

Big Data, Cloud Computing, & CDN Emerging Technologies

04-2017

PMI - Project Management Professional (PMP)

07-2016

ITIL Foundation

12-2012

Manager Netowk Operation/Delivery

Tata Communications & Transformation Ltd
03.2009 - Current

Network Analyst

Infosys Technology Ltd
06.2008 - 03.2009

Executive Networks

Tata Communications Ltd
05.2006 - 06.2008

Project -coordinator

ZTE R&D Centre
11.2005 - 05.2026

Transmission Engineer

Videsh Sanchar Nigam Ltd
06.2004 - 11.2005

Network Implement Design Engineer

Tata Teleservices
11.2002 - 10.2003

Bachelor of Engineering - Electronics And Communications Engineering

PVPIT Budhgaon
05.1998 - 05.2002
Purushottam KangalTelecom Manager Operation And Delivery