Dynamic Network Operations Associate with expertise in troubleshooting and optimizing telecommunications systems at Nokia. Proven ability to enhance site performance and ensure compliance through meticulous project documentation and KPI analysis. Strong problem-solving skills complemented by extensive knowledge of DWDM and IP networking. Committed to delivering exceptional service and operational excellence.
Overview
10
10
years of professional experience
Work History
NNetwork Operations Associate Ll”, S2
Nokia
Chennai
01.2023 - Current
Nokia OSS Login, Alarm Monitoring, and Troubleshooting.
Responsibility to make the site acceptable to the customer without punch points and rejections, to pass different acceptance certification levels.
Prepare and maintain project documentation, including site reports, permits, and compliance documents.
Analyze KPI reports related to small cell performance, including signal strength, throughput, and call drop rates.
Responsible for executing site health checks and reporting publishing before the On-Air declaration of small cell sites belonging to the central region.
Approve for GC task: Check CR validity, customer approval, and provide approval/rejection to GC to perform their task within SLA.
Supporting the GC throughout the task to complete his task successfully, including checking all technology status in OSS and coordinating with the GC for troubleshooting.
Check And Verify Speed Test Report and Ensure GC Has Uploaded the Report in The Portal
Validate Gc Completion Part and Approve/Reject the Checkout Certificate
Preparation Of Close Out Reports, Riot Validation Reports, Zero Traffic Analysis, Daily Progress Tracker and Sharing to Customer
Co-Ordinate With Customer to Update Different Milestone in Customer Tool and Verify the Milestone Status
Check And Verify E911 Call Test Report Before Gc Left Out the Site as Per the Check List
Support During the Outages and Prepare Detail Analysis Report
Update All the Relevant Milestones in Internal Database
Update Site Readiness Status to All Stakeholder
Discussion About Ongoing Site Exceptions and Project Progress, Follow Up with Gc/Cm to Close All the Pending Action Item
Verify All New Proposed Layers Are Defined in Customer Tool and Check Their Status
Supporting Gc Throughout the Task to Complete His Task Successfully Including Checking All Technology Status in Oss, Coordinating with Gc for Troubleshooting
Nokia (T-Mobile US) UST - L2 NOC Sr
Engineer, Chennai, India
Transmission Engineer
TCTS (Vil Operation) RHPL Pvt. Ltd
Thanjavur
07.2022 - 01.2023
Responsibilities of Operations and Maintenance Of ROTN-VIL
Any Sites Are at Down Due to Fiber or Hardware Related Issue, Find Out the Problem Is and Rectify Immediately
Responsibilities of STM1, STM4, STM64,10G.100G WDM, DWDM, LAMDA link Hardware and Fiber Related Alarm Clearance & Link Down Clearance
Troubleshooting of ECI, Huawei OSN, Nokia, Cisco Router and Switches Devise
New Fiber Checking and FMS installation &Maintenance
OTDR Testing & LSPM Report collecting
Regular Activity to do Preventive Maintenance
Taking Care of Logical Integration and Configuration to Field Team
Remote Troubleshooting and Fault Finding If Issues Occur Upon Initial Installation
Handling Devices: ECI Npt1200i,1200,1050,1050i,1800, Xdm100,300, Xdm500, Xdm1k, BG Series All Mux, Opt-9603, OSN 1632x4 OSN 1632x4, OSN 1842x8, OSN 1632x16, OSN6800, OSN-8800, OSN 7500i & RTN 905.Rtn 910, RTN 980 Cisco ASR 903, ASR 9010, CA903,1k Routers, C4948 Switches.)
Handling Tools: OTDR, Power Meter, Source Meter, Splicing Machine
Working In S/W Tools: LCT-NPT, LCT-STMS, LCT-XDM, Huawei Imanager Web LCT, PUTTY
Responsible For Fault Rectification and Troubleshooting BTS And Microwave
Installations And Commissioning for BTS & Microwave Links, IDU And ODU, Sector Antenna
Climb Towers Install Cables Connecters Dish Antennas and Do Alinement When Required
Responsible For Microwave Link Down Clear, Alinement, Low Rx & High Rx Alarm Clearan Sector Antenna Electrical and Mechanical Tilt & Orientation and Polarization Adjustment
VSWR & RTWP Alarm Clearance
Reassemble And Install BTS, Antenna & Microwave Equipment Notification Systems
Analyzing The Performance Report of BTS And Solving the Rf Related Problem (Call Drop Issue) In Periodically
Regular Health Checkup for BTS And Microwave
And Rectify the Hardware Issue
Regular Activity to Do Preventive Maintenance
Working In S/W Tools: PASOLINKMETWORK Management Terminal (PNMT)