Purvi Bhatt
Provider Data Operations Associate
Pune
Summary
Dynamic Provider Data Operations Associate at Zocdoc, recognized for delivering exceptional data operations and achieving operational excellence within a fast-paced healthcare technology landscape. Expertise in data accuracy, validation, and process efficiency ensures provider information consistently meets platform standards, facilitating seamless access to care. Proven track record in quality assurance, executive support, and operations, complemented by strong skills in process optimization and stakeholder coordination, developed through previous roles at Qualifacts and the British Council. Certified in Business Analytics and Scrum, with recognition as a top performer in the Business Analysis program. Driven by a passion for solving complex operational challenges and enhancing data integrity to create measurable impact through structured, data-informed initiatives.
Overview
9
9
years of professional experience
Work History
Provider Data Operations Associate
Zocdoc
Pune
05.2025 - Current
- Maintained and validated large-scale provider datasets with 98% accuracy, consistently exceeding internal quality assurance, and data integrity benchmarks.
- Recognized as Employee of the Quarter (Q3 R&R) within six months for outstanding performance, accuracy, and operational excellence.
- Ranked as a top performer by surpassing productivity KPIs while managing high-volume data operations in a fast-paced environment.
- Identified, corrected, and resolved data discrepancies to ensure compliance with platform standards, and enhance provider and patient experience.
Lead Quality Analyst
Qualifacts
Vadodara
03.2022 - 10.2023
- Led and mentored the QA team, consistently delivering high-quality software while driving measurable improvements in quality outcomes.
- Designed and executed test strategies and automation tools, improving defect detection and coverage by 20%+ while aligning QA efforts with business goals.
- Collaborated cross-functionally with Product, Engineering, and Business teams to uphold quality benchmarks and ensure reliable, on-time releases.
- Streamlined QA processes, reducing testing cycle time by ~25% and earning recognition for leadership and sustained quality improvements.
Executive Assistant
Qualifacts
Vadodara
03.2021 - 03.2022
- Managed executive calendars and prioritized key meetings, ensuring alignment with critical business objectives.
- Coordinated cross-functional collaboration and acted as a liaison between executives, clients, and vendors for seamless operations.
- Handled confidential reports, presentations, and strategic documentation to support executive decision-making.
- Oversaw travel, events, and logistics, while assisting in business reporting, financial summaries, and compliance documentation.
Freelancer
British Council India
Rajkot
11.2016 - 01.2021
- Ensured compliance with exam regulations and security protocols, maintaining exam integrity and fairness.
- Coordinated exam setup, guided candidates, and created a calm, organized testing environment.
- Managed attendance, incident reporting, and documentation to support smooth and efficient exam operations.
- Remote
Education
Business Analysis
UpGrad Campus
Pune 04.2001 -
Bachelor of Computer Applications - undefined
Saurashtra University
Rajkot05.2017
Skills
Operations management
Accomplishments
- Recognized as Employee of the Quarter (Q3 R&R) within 6 months for outstanding performance, accuracy, and operational excellence.
- Recognized as Batch Topper for highest academic performance in upGrad’s Business Analytics course.
TOOLS
- Microsoft Office
- JIRA & Confluence
- SQL
- Slack
- Tableau & Power BI
- Python
Timeline
Provider Data Operations Associate
Zocdoc
05.2025 - Current
Lead Quality Analyst
Qualifacts
03.2022 - 10.2023
Executive Assistant
Qualifacts
03.2021 - 03.2022
Freelancer
British Council India
11.2016 - 01.2021
Business Analysis
UpGrad Campus
04.2001 -
Bachelor of Computer Applications - undefined
Saurashtra University