Competent IT professional currently serving organization as a Software engineer with 10 years of experience in Development, maintenance, enhancement and support projects inclusive of handling customer issues ensuring maximum customer satisfaction . To have considerable expertise in dealing with Banking and cards domain .Proficient in working on Autosys, SQL, Unix, Datastage, CA7,Mainframe(JCL).Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and considerable tasks, whilst simulating managing the diverse range of function.
1)L1 ,L2 and few L3 tasks handling to meet SLA of various Distributed environment cycles
2)Running and monitoring batch cycles for institutional (retirement) business testing in various development regions
3)Involved in defect analysis and resolution for ETL portion and Data issue analysis for QA issues
4)Involved in batch jobs run, monitor& failure fixes for MDM,ODS and PRISM in IT2/IT3
5)Worked on Autosys GV/JIL/Calendar import and export activities
6)QA ad-hoc request implementation in batch cycles
7)Participated in various reviews and meetings including weekly status calls, issue resolution meetings,migration daily sync up meetings.
8)Actively involved in Disaster recovery test.
9)Worked on monthly metrics for critical loads.
10)Participated in various reviews and meetings including weekly status calls, issue resolution meetings and onsite code acceptance meetings.
11) Resolved SLA based Change tickets, incidents,Requests in Service Now.
12) Actively involved in Disaster recovery test.
13) Worked on monthly metrics for critical loads.
14)worked on installing/uninstalling of agents/clients
15)worked on Data center migration activities
16)worked on converting control m jobs to autosys
17)daily health checkups
18)resolving job failures of various exit code
19)configuring machines
20)Hands on experience in tools like ACCE,IDash,EEM