Pushpendra Sen
Bhopal
Summary
Innovative professional with many years of experience elevating performance of mid-sized businesses to unprecedented levels. Team player gifted at instilling common vision while managing major organizational changes that benefit both individuals and company. Customer-focused dynamo with strong drive and passion to win new business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager - IT Infra
XAM INDIA PVT. LTD.
Ahmedabad
09.2022 - Current
- Responsible for IT policies, IT security, and data security policy implementations.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Implemented quality control measures to uphold company standards.
- Developed and implemented strategic plans to achieve company objectives.
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
- Negotiated contracts with vendors for goods and services at competitive prices.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Supervised daily operations including scheduling shifts, assigning duties.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
IT Supervisor
NSE.IT
Bhopal
12.2018 - 08.2022
- Configuring exam servers with the company's central servers, coordinating with the team for operation.
- Technical support before and during the exam.
- Back office management
- Conducted regular audits of hardware and software systems to ensure compliance with industry standards.
- Maintained knowledge of advances in information technology systems and applications.
- Managed backup, user account and helpdesk systems.
- Assisted users with basic setup and troubleshooting of desktop computers and laptops.
- Provided company users with tech support for IT problems and account maintenance.
- Completed day-to-day duties accurately and efficiently.
Exam Controller
Sify Technologies Ltd.
Bhopal
05.2015 - 11.2018
- Conducting an online exam with timely delivery.
- Client Management.
- Established controls and reporting systems to optimize governance structure.
Education
B.C.A. - Computer and Information Sciences
Makhanlal Chaturvedi National University
Bhopal05.2022
High School Diploma -
Model Industrial Training Institute
Bhopal07-2018
Skills
- IT policy implementation
- Technical troubleshooting
- Inventory management
- Helpdesk support
- Problem-solving
- Operations management
- Strategic thinking
Languages
- Hindi
- English
Certification
- Received an appreciation letter from SSC MPR Region for outstanding performance during the online exam conducted by Sify Technologies Limited.
Timeline
Assistant Manager - IT Infra
XAM INDIA PVT. LTD.
09.2022 - Current
IT Supervisor
NSE.IT
12.2018 - 08.2022
Exam Controller
Sify Technologies Ltd.
05.2015 - 11.2018
B.C.A. - Computer and Information Sciences
Makhanlal Chaturvedi National University
High School Diploma -
Model Industrial Training Institute
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