Puskar Raja
Manager, Business Operations & Sales
Kankarbagh Patna,bihar
Summary
Associate Senior Manager (Senior Counselling Manager) leading regional sales, counselling, and centre operations across Bihar and Jharkhand. Drives admissions growth, P&L performance, and team productivity across multiple centres, including a new launch taken from inception to profitability. Promotes sustained business results through cross-functional execution and coaching teams of up to 30.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Associate Senior Manager (Senior Counselling Manager)
PhysicsWallah Pvt. Ltd. (PW Vidyapeeth)
04.2026 - Current
- Promoted from Associate Manager to Manager (Senior Counselling Manager) within one year on the strength of consistent performance, leadership, and business growth.
- Lead a sales and counselling organization of up to 30 team members across the Bihar & Jharkhand region, driving sales performance, operational excellence, and productivity.
- Oversee 4 running centres across the Bihar & Jharkhand region alongside the newly launched Patna VP (Boring Road) Centre, which was taken from inception (14 Mar 2026) in a highly competitive market, building operations, admissions strategy, and team performance from the group up.
- Delivered the annual target of 1,400 fresh admissions within just 4 months of the financial year — significantly ahead of plan.
- Established the centre as a profitable business unit through strong revenue generation, admissions growth, and operational efficiency.
- Lead cross-functional teams across Sales, Operations, and Student Success to ensure sustainable centre growth.
Associate Manager
PhysicsWallah Pvt. Ltd.
04.2025 - 03.2026
- Promoted from Team Lead to Associate Manager within 3 months for outstanding performance.
- Managed a team of 16 counsellors, overseeing both sales and operations.
- Drove 1,200+ admissions across Bihar & Jharkhand centres at an ARPU of ₹56K, generating ₹6.72 Cr in revenue.
- Achieved a 75% fee-collection rate and maintained 50%+ B2B booking-to-admission conversion, strengthening regional P&L.
- Trained counsellors on call pitch, counselling technique, and on-call closures to ensure consistent monthly target achievement.
- Calling Team
Team Lead
PhysicsWallah Pvt. Ltd.
01.2025 - 03.2025
- Appointed to lead the Counselling Department for a new centre launch, managing a team of 5 counsellors.
- Supervised, trained, and motivated the sales team to improve performance and conversion rates.
- Managed multiple lead sources — City Centre page, BTL activities, retention, referrals, walk-ins, NSAT, SAT, ISAT — and tracked daily follow-ups and demo sessions.
- Drove 600+ admissions before the academic session began, generating ₹5.60 Cr in revenue at an ARPU of ₹86K and making the centre profitable within its first quarter.
- Implemented drip campaigns (calls, WhatsApp, SMS) achieving a 65% conversion rate and delivered 100% of admission targets.
Senior Associate Counsellor
PhysicsWallah Pvt. Ltd.
01.2023 - 01.2024
- Completed 2,500+ admissions in one year as an individual contributor, consistently achieving 100% of monthly targets.
- Conducted group counselling sessions for 200+ students at a time with high conversion rates.
- Maintained 80% student retention through structured counselling and follow-ups, leveraging referrals to further boost admissions.
Centre Sales Lead
Think & Learn Pvt. Ltd. (BYJU'S)
07.2023 - 09.2023
- Led a team of 5 associates, consistently meeting targets set by senior management.
- Generated new business through marketing initiatives and strategic plans spanning product training, demonstrations, and brand-awareness campaigns.
Sr. Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
01.2023 - 06.2023
- Operated as a T1-category Senior BDA, generating new business and revenue through strategic planning and execution.
- Built and maintained key relationships with clients, partners, and vendors, improving customer satisfaction and loyalty.
- Delivered compelling presentations to senior executives, closing new deals through effective negotiation.
Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
01.2022 - 01.2023
- Generated ₹1.56 Cr in revenue with a 65% conversion rate and 70% retention rate.
- Recognized as Top Performer, ranked #2 PAN India.
- Trained and mentored BDAs, improving team productivity.
Business Development Trainee
Think & Learn Pvt. Ltd. (BYJU'S)
03.2022 - 05.2022
- Completed the BYJU'S Training Program and met all targets set by the organization.
Education
MBA -
Shubh Bharati University
NH-58, Delhi-Haridwar Bypass Road, Meerut, Uttar P01-2026
Bachelor of Arts -
Rabindranath Tagore University
Bhopal, Madhya Pradesh.01-2021
Intermediate -
Munsilal Collage
Chhapra Saran01-2017
10th -
St. John's Academy
Vaishali01-2015
Skills
Sales leadership & team management
Business development
Revenue growth strategy
Sales forecasting
Territory expansion
Centre operations & P&L ownership
Strategic planning
Cross-functional collaboration
Performance management
Regional operations management
KEY ACHIEVEMENTS
5x Star Performer — PW Vidyapeeth, Best Culture Champion — PW Vidyapeeth, Best Inbound Closer, East Region — BYJU'S, ₹25+ Crore cumulative revenue generated and 2,800+ student admissions driven across career, 75% on-call conversion rate maintained at peak performance
Timeline
Associate Senior Manager (Senior Counselling Manager)
PhysicsWallah Pvt. Ltd. (PW Vidyapeeth)
04.2026 - Current
Associate Manager
PhysicsWallah Pvt. Ltd.
04.2025 - 03.2026
Team Lead
PhysicsWallah Pvt. Ltd.
01.2025 - 03.2025
Centre Sales Lead
Think & Learn Pvt. Ltd. (BYJU'S)
07.2023 - 09.2023
Senior Associate Counsellor
PhysicsWallah Pvt. Ltd.
01.2023 - 01.2024
Sr. Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
01.2023 - 06.2023
Business Development Trainee
Think & Learn Pvt. Ltd. (BYJU'S)
03.2022 - 05.2022
Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
01.2022 - 01.2023
MBA -
Shubh Bharati University
Bachelor of Arts -
Rabindranath Tagore University
Intermediate -
Munsilal Collage
10th -
St. John's Academy