PUSPARAJ PATTANAIK
Bhubaneswar
Summary
Dynamic Branch Manager at Bandhan Bank Ltd with a proven track record in enhancing customer relationships and driving sales performance. Skilled in team supervision and marketing strategy development, I excel in decision-making and problem-solving, consistently achieving operational excellence and fostering a high-performing team environment.
Overview
16
16
years of professional experience
Work History
Branch Manager
Bandhan Bank Ltd
Bhubaneswar
10.2020 - 10.2021
- Managed daily branch operations and ensured smooth workflow.
- Supervised staff, providing guidance and support on tasks.
- Developed customer relationships to enhance service experience.
Deputy Manager
Hdfc Sales Private Ltd
Bhubaneswar
04.2019 - 10.2020
- Managed dailyoperations to enhance sales performance and team productivity.
- Coordinated training sessions for new team members to ensure effective onboarding.
- Developed marketing strategies that aligned with company goals and customer needs.
Team Leader, Sales Operations
PNB Housing Finance Ltd
Bhubaneswar
03.2018 - 03.2019
- Led daily sales operations meetings to align team goals and strategies.
- Streamlined order processing workflows to enhance operational efficiency.
- Collaborated with marketing to develop effective promotional campaigns.
Sr. Sales Executive
Quess Corporation Ltd
Bhubaneswar
02.2016 - 02.2018
- Developed strategic sales plans to target new market segments.
- Cultivated relationships with key clients to enhance customer loyalty.
- Coordinated sales presentations and product demonstrations for potential clients.
Sr. Sales Executive
Updater Services Pvt Ltd
Bhubaneswar
07.2013 - 11.2015
- Developed strategic sales plans to target new market segments.
- Cultivated relationships with key clients to enhance customer loyalty.
- Coordinated sales presentations and product demonstrations for potential clients.
Sr. Sales Executive
IDBI Intech Ltd
Bhubaneswar
10.2008 - 06.2013
- Developed strategic sales plans to target new market segments.
- Cultivated relationships with key clients to enhance customer loyalty.
- Coordinated sales presentations and product demonstrations for potential clients.
Home Loan Counselor
HDFC Sales Pvt Ltd
Bhubaneswar
06.2008 - 09.2008
- Assisted clients in understanding loan products and terms.
- Evaluated financial documents for loan applications and approvals.
- Guided clients through the loan application process efficiently.
Business Executive
Axis Sales Ltd
Bhubaneswar
11.2006 - 06.2008
- Led strategic planning sessions to align team goals with company vision.
- Developed customer relationship management strategies to enhance client engagement.
- Analyzed market trends to identify new business opportunities and drive growth.
Home Loan Executive
ICICI Home Finance Ltd
Bhubaneswar
01.2006 - 11.2006
- Facilitated home loan applications for clients at ICICI Home Finance Ltd.
- Assisted customers in understanding loan products and eligibility criteria.
- Reviewed financial documents to ensure compliance with lending guidelines.
Education
Bachelor of Arts - Applied Economics
Govt Boys High School
Unit 8, Bhubaneswar03-1993
Skills
- Customer relationship management
- Team supervision
- Marketing strategy development
- Staff training coordination
- Sales performance enhancement
- Branch operations
- Decision making
- Problem solving
- Effective communication
Languages
English
First Language
English
Proficient (C2)
C2
Oriya
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Branch Manager
Bandhan Bank Ltd
10.2020 - 10.2021
Deputy Manager
Hdfc Sales Private Ltd
04.2019 - 10.2020
Team Leader, Sales Operations
PNB Housing Finance Ltd
03.2018 - 03.2019
Sr. Sales Executive
Quess Corporation Ltd
02.2016 - 02.2018
Sr. Sales Executive
Updater Services Pvt Ltd
07.2013 - 11.2015
Sr. Sales Executive
IDBI Intech Ltd
10.2008 - 06.2013
Home Loan Counselor
HDFC Sales Pvt Ltd
06.2008 - 09.2008
Business Executive
Axis Sales Ltd
11.2006 - 06.2008
Home Loan Executive
ICICI Home Finance Ltd
01.2006 - 11.2006
Bachelor of Arts - Applied Economics
Govt Boys High School