P V S RAM PRASAD
Scrum Master
Visakhapatnam,AP
Summary
AI-empowered SAFe 6.0 Scrum Master and Professional Scrum Master I (PSM I) with 13+ years of IT experience, including 8+ years as Scrum Master / Agile Delivery Lead in large, distributed enterprise environments. Expert in Scrum, Kanban, SAFe and in using AI-driven analytics and Agile metrics to enhance predictability, optimize flow, and support data-driven decision making. Proven track record in PI Planning, Agile coaching, stakeholder management, and continuous improvement across multiple Agile Release Trains and cross-functional teams.
Overview
15
15
years of professional experience
7
7
Certifications
Work History
Agile Coach
Majesco Software and Solutions Pvt. Ltd.
09.2023 - 10.2025
- Directed and mentored 3 Scrum teams within a SAFe environment delivering enterprise insurance solutions using Scrum and SAFe, improving delivery predictability and stakeholder satisfaction.
- Spearheaded PI Planning sessions to identify risks, Scrum of Scrums, ART Sync, Inspect & Adapt, aligning teams to PI Objectives and managing cross-team dependencies.
- Partnered with Product Owners on product backlog refinement and prioritization, using AI-based suggestions for grooming, risk flags, and impact analysis to keep a sprint-ready backlog.
- Drove continuous improvement with data-driven retrospectives, combining Agile metrics and AI-generated insights to identify systemic issues and implement actionable improvements.
- Created and maintained executive-ready Agile dashboards (Jira, Confluence) and AI-generated summaries for sprint, PI, and release reporting to increase transparency.
- Managed program-level risks, dependencies, and impediments, using predictive analytics to anticipate schedule slippage and team capacity constraints.
- Fostered psychological safety and servant leadership, coaching teams to use AI tools responsibly as decision-support, not decision-makers.
SAFe Scrum Master
HCL Technologies Pvt. Ltd.
11.2022 - 03.2023
- Served as Scrum Master for cross-functional Agile teams, improving sprint predictability and reducing cycle time through better planning and WIP limits.
- Reinforced Scrum principles, values, and ceremonies to enhance collaboration and accountability.
- Built and maintained Jira and Confluence dashboards with automated insights into velocity trends, blocker frequency, and defect leakage for stakeholders.
- Coached Product Owners and teams on user story slicing, acceptance criteria, and estimation techniques to maintain a high-quality, prioritized backlog.
Scrum Master Consultant
Atos IT Services Pvt. Ltd.
01.2014 - 08.2021
- Facilitated end-to-end Agile delivery for multiple concurrent teams in large enterprise programs, aligning releases with business outcomes and roadmaps.
- Supported team adoption of Agile principles through targeted coaching and retrospectives.
- Proactively identified delivery risks, cross-team dependencies, and impediments, implementing mitigation plans and using data from tooling to support objective decisions.
Senior Systems Engineer
CGI Information Systems
11.2010 - 06.2013
- Managed server administration and infrastructure operations (AIX, RHEL) for enterprise clients, ensuring stability, availability, and performance.
- Led OS installations, migrations, and reconfigurations across environments with minimal downtime.
- Performed kernel configuration, performance tuning, and security patching, working with cross-functional teams to mitigate production risks.
Education
MBA - Information Technology
Mewar University
06.2011
Skills
Agile & SAFe: Scrum, Kanban, SAFe (Scaled Agile Framework), Lean-Agile mindset
Scrum Events: Sprint Planning, Daily Scrum, Sprint Review, Retrospective, backlog refinement, story point estimation, Planning Poker
Program / PI Level: Program Increment (PI) Planning, Scrum of Scrums / Coach Sync, ART Sync, Inspect & Adapt, Agile Release Train (ART) coordination
Agile Coaching: Coaching teams, Product Owners, and stakeholders; servant leadership; building self-organizing, high-performing teams
AI-Augmented Scrum Mastery:
AI-powered Agile dashboards (Jira with AI, Azure DevOps Copilot) for velocity, burndown, lead/cycle time
Predictive analytics for sprint commitment, capacity planning, risk identification, throughput optimization
AI meeting assistants for facilitation, real time notes, action item tracking; AI knowledge assistants for coaching content and onboarding
Metrics & Reporting: Velocity, Burndown/Burnup, lead-time and cycle-time, cumulative flow, KPI tracking, root cause analysis, defect management
Tools: Jira, Confluence, Azure DevOps, MS Teams and reporting dashboards
Delivery & Governance: Risk and dependency management, impediment removal, release planning, stakeholder communication, change management
Certification
Certified SAFe 6 Scrum Master (SSM) – Scaled Agile, Inc.
Timeline
Agile Coach
Majesco Software and Solutions Pvt. Ltd.
09.2023 - 10.2025
SAFe Scrum Master
HCL Technologies Pvt. Ltd.
11.2022 - 03.2023
Scrum Master Consultant
Atos IT Services Pvt. Ltd.
01.2014 - 08.2021
Senior Systems Engineer
CGI Information Systems
11.2010 - 06.2013
MBA - Information Technology
Mewar University
Soft Skills
- Collaborative Teamwork
- Interpersonal Skills
- Leadership Competence
- Effective Decision-Making
- Analytical Problem-Solving
- Conflict Resolution Expertise
- Strategic Negotiation Skills
KEY ACHIEVEMENTS
- Achieved ~ 30% improvement in delivery speed and 25% reduction in defects through Agile optimization.
- Scaled Agile practices across 3+ distributed teams, supported by AI-enabled learning material and dashboards to accelerate adoption.
- Drove adoption of Agile metrics and dashboards, improving visibility and executive reporting.
- Implemented Agile best practices and facilitated continuous improvement initiatives, achieving a measurable increase in team velocity over a defined period.