Qualified and resourceful banking services professional with diverse expertise in Process Management, People Management, Banking & Financial Operations, Risk Management and Strategic Planning.
Overview
15
15
years of professional experience
Work History
UAE Credit Initiation - Manager
CITI BANK ( CSIPL )
2015.06 - Current
Lead the team of 12+ FTE for various domains under credit initiation process
Accountable for Daily BAU and De-Risk the process and placing necessary controls.
Coordinating with Policy, product & Sales on regular key updates and ensuring smooth transition to ground level to meet Biz requirements.
Managing a global team, fostering strong stakeholder Relationship
Holds coordinator entitlement for MCA under CSIPL assessment unit and adhering to controls placed for respective key process.
Assistant Manager – Retail Assets ops
HDFC
2014.11 - 2015.06
Documentation of Laser soft boarding, Post disbursement activities for the loans like Mortgages, Agriculture, Working capital and Commercial Vehicle
Ensure the required docs has been filed and sent to CPU, Same will be authorized and communicate with Branch ops for the queries
Handling ACH project, Automatic clearing house is the upcoming mandates to verify the external customers of the bank who avail for the loans in HDFC
Handling Register of companies (ROC), it’s a mandate to both Company who prevails loans against the secured property as well as the Bank who lends money
Ensuring my team satisfies the TAT for a case and coordinating with RM and Customers for any Clarifications
Quality Analyst – Retail & Debt Management Ops
The Royal Bank of Scotland
2010.06 - 2014.08
Performing quality checking for Debt Management Operations with sub process like Sole Defaults, Formal Demands, Dormancy, Collections Take On processes, Advise of Borrowing terms, Specialized Brand Mortgages and Secured Repayment Plans
Collections take on, where the customers status are spooled from the back office and it will be reviewed and verified accordingly, it results in bucketing the strategies and moved to the concerned RM
Part of migration team for the process like Secured Repayment plans, Specialized Brand Mortgages, Sole Defaults, Formal Demand and Dormancy
Undertaking quality checking for the processors in India and UK Sharing feedback about the quality scores to the processors and the process managers through e-mails
Skills
Pioneering Leadership Excellence
Proficiency in finance, account opening and credit understanding process
Valuable insight & keen analysis, coordinating with team to implement best practices, adept at working in high pressure environment with strict deadlines and multiple deliverables
Interpersonal and people management skills with comprehensive problem detection
Academic Chronicle
MBA, Finance, Pondicherry University Loyola College, 68%, 2013
B.com, LOYOLA COLLEGE, 60%, 2011
Personal Information
Father's Name: K. Ravi
Date of Birth: 01-Nov-1990
Gender: Male
Marital Status: Married
Languages
English
Proficient
C2
Tamil
Proficient
C2
Telugu
Beginner
A1
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Senior Credit Analyst, Credit Initiation (for Jersey UK and African Market) at Global Business Services (GBS SCB)Senior Credit Analyst, Credit Initiation (for Jersey UK and African Market) at Global Business Services (GBS SCB)