R Sathish Kumar
Operations Manager
Chennai,TN
Summary
Highly skilled and results-driven Operations Manager with over 24 years of experience in leading successful project delivery and managing cross-functional teams. Proven track record of delivering complex projects on time and within budget, while ensuring high-quality standards are met. Expertise in strategic planning, resource allocation, risk management, and stakeholder management. Strong leadership abilities, able to motivate and inspire teams to achieve project goals and exceed client expectations. Excellent communication and interpersonal skills, adept at building and maintaining strong relationships with clients, and team members. Seeking a challenging role where I can utilize my extensive experience and expertise to drive successful project outcomes and contribute to organizational growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Manager
Wipro Limited
03.2024 - 02.2025
- Develop and implement delivery strategies and plans to optimize efficiency and customer satisfaction
Delivery Manager
Tata Consultant Services
09.2022 - 08.2023
- Responsible for managing a team of 100+ associates, team leaders, and managers
- Managing associates' day-to-day activities, motivating and encouraging them, enhancing their skills and managing their personal development
- Identify, initiate, and implement improvements and enhancements in all areas of (Correspondent Banking) process
- Responsible for achieving function goals, ensuring the team is capable of operationalizing and achieving team objectives, and overseeing the team's financial resources (budget, expenses)
- Responsible for establishing, implementing, and maintaining operational risk control environments, including reviewing business risks and auditing compliance issues
Manager
Standard Chartered Global Business Services
09.2014 - 09.2022
- Managing a team of Analysts & Specialist involved in transaction monitoring to process Cases in line with Assess, Analyse, Act (AAA) process for SCB, NY Correspondence banking
- Perform financial Crime investigations to identify Money Laundering / Terrorist Financing & Criminal activities through internal/external systems
- Analyse significant financial crime risk events to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally
- Exercise upon each unique case with best investigative approach, ensuring that standard DOI and country requirements are satisfied
- Identification and escalation of potential risks and issues to senior management
- Establish efficiently and effectively whether or not further investigative (RFI to RM) is required
- Providing leadership and coaching to direct reports to ensure they are highly engaged and performing to their potential
- Maintaining effective working relationships with the country team in United States, external consultants supporting the unit and other relevant business units
Manager
Honeybee Corpvisory Private Limited
04.2012 - 08.2014
- Company Overview: (Providing Services to the Mutual Fund Industries)
- People Management, Stakeholder engagement & Appraisals
- Ensure effective implementation of the Global Anti Money Laundering Policies & Regulations of FATF & OFAC Regulations and Internal Policies
- Monthly Quality Assurance MI Reporting & QA Calibration & Operational Risk Reporting
- Ensure through supervision that transactions/payments are screened dealt with timely and effectively as per assigned operational coverage, and global process and procedures
- (Providing Services to the Mutual Fund Industries)
Team Leader
M/s. RBS Business Services P Ltd
09.2007 - 02.2012
- Access, Analyze and Act on transactions within time frame in MANTAS application
- Identify any operational risk within the process and update the risk log as appropriate
- Provide support, guidance and train the team members & Identifying the training needs of the team members and conducting monthly one to one feedback session
Branch Head
M/s. ICICI Bank Ltd
09.2005 - 08.2007
- Profile: Bills Payables
- Aging Analysis & Reporting on Monthly Foreign Travel Advance settlements
- Reporting on Quarterly Vendor Analysis for High spends and Top 20 Vendors
- Trend Analysis of monthly spends on categories
- Cost reclassification entries for Property Dept based on cost apportionment ratio
- Ageing analysis of Sundry suspense accounts and control accounts reporting
- Monthly Reporting on KRI (Key Risk Indicator) and KCS (Key Control Standard) to Country Finance
- Preparing Monthly Dash Boards and Discuss the same with Country finance
- Preparing Daily Activity Report to Review TAT Adherence and SLA Misses and report the same to Country finance on Daily basis
Financial Analyst
Scope International Private Limited
10.2003 - 08.2005
- Review & reporting on prepayment expenditure and TDS monthly reconciliation
- Review of Monthly Delegation of Authority Grid sent to Country finance
- Review of Daily online suspense and vendor control Accounts (AP/GL) Reconciliation
- Maintain and update financial records and documentation
- Perform month-end and year-end close processes
- Reconcile bank statements and general ledger accounts
- Ensure accuracy and compliance with accounting principles and regulations
Accountant
M/s. Charted Investments
08.2001 - 09.2003
- Maintain and update financial records and documentation
- Perform month-end and year-end close processes
- Reconcile bank statements and general ledger accounts
- Ensure accuracy and compliance with accounting principles and regulations
Education
Master of Business Administration - Finance
Sathyabhama Institute of Science& Technology
ChennaiMaster Degree in Corporate Secretary - Corporate Secretary Ship
Allagappa University
ChennaiSkills
Ability to identify and implement process improvements
Ability to work under pressure and meet tight deadlines
Strong knowledge of industry best practices and trends
Proficient in risk management and mitigation strategies
Ability to adapt to changing environments and requirements
Ability to collaborate and build relationships with stakeholders
Proactive and results oriented mindset
Extensive experience in project management and delivery
Exceptional problem solving and decision making abilities
Extensive knowledge in Transaction Monitoring
Extensive knowledge in Payment Screening
Extensive knowledge in Client Screening
Extensive knowledge in Financial Crime Investigation
Extensive knowledge in Sanctions
Extensive knowledge in KYC
Extensive knowledge in Investment Banking
Extensive knowledge in Retail Banking Operations
Certification
The Association of Certified Anti Money Laundering Specialists (ACAMS)
Timeline
Operations Manager
Wipro Limited
03.2024 - 02.2025
Delivery Manager
Tata Consultant Services
09.2022 - 08.2023
Manager
Standard Chartered Global Business Services
09.2014 - 09.2022
Manager
Honeybee Corpvisory Private Limited
04.2012 - 08.2014
Team Leader
M/s. RBS Business Services P Ltd
09.2007 - 02.2012
Branch Head
M/s. ICICI Bank Ltd
09.2005 - 08.2007
Financial Analyst
Scope International Private Limited
10.2003 - 08.2005
Accountant
M/s. Charted Investments
08.2001 - 09.2003
Master of Business Administration - Finance
Sathyabhama Institute of Science& Technology
Master Degree in Corporate Secretary - Corporate Secretary Ship
Allagappa University