Rabi Bernat
Irungalur
Summary
Dynamic Tech Lead with expertise in server monitoring and project coordination at Cognizant Technology Solutions. Proven ability in accurate translation and interpretation, enhancing communication between Japanese and international teams. Skilled in creating Japanese design documents and test cases, ensuring project success through effective collaboration and customer support.
Overview
5
5
years of professional experience
Work History
Tech Lead
Cognizant Technology Solutions India private limited
Chennai
04.2025 - Current
- Monitoring of server control-m (Server and mainframe job monitoring).
- Monitored consoles and shared alerts with technical personnel to ensure timely customer communication and issue resolution.
- Sending daily server job reports.
- Sending weekend batch monitoring reports.
- Creating silva tickets in case of job abends (Server job abends and mainframe job abends)
- Provided insights during weekly reporting meetings to support informed decision-making.
- Delivered interpretations and insights during monthly governance call meetings to inform stakeholders.
- Updated worklog and other documentation formats during shifts to maintain accurate records.
- Coordinated communication between AXA Japanese customer and Indian technical team to align project objectives.
- Translation of project related Emails from Japanese to English & Vice-Versa.
- Translation of project related documents (Technical & Non-Technical) from Japanese to English & Vice-Versa.
Japanese Interpreter and Translator
Fujisakura Technologies pvt Ltd
08.2021 - Current
- Provided L1 call support to English-speaking customers to address inquiries promptly.
- Confirming Asset and Gathering required information and create case in salesforce.
- Communicated client issues through Skype to enhance service.
- Translated documents and customer Inquiries from English to Japanese and vice versa in a timely manner.
- Resolved customer queries in English and Japanese via email and phone support, enhancing communication efficiency.
- Collaborate with team members to ensure consistency and accuracy in translation.
- Provided real-time Japanese-English interpretation during meetings, conferences, and development discussions between Japanese and international team members.
- Created design documents and wrote test cases in Japanese for development team, ensuring clarity and consistency.
Education
B.E - Civil
MAM College of engineering and technology
01-2018
Skills
- Japanese Design Document creation
- Japanese Test case creation
- Technical translation
- Accurate Translation
- Translation and Interpretation support
- Server monitoring
- Project coordination
- Job monitoring
- Customer support
- Interpretation skills
- Language interpretation
Disclaimer
Hereby I gave information about me is true to best of my knowledge.
Languages
- English
- Tamil
- Japanese, N2
- English, Fluent
- Tamil, Fluent
Timeline
Tech Lead
Cognizant Technology Solutions India private limited
04.2025 - Current
Japanese Interpreter and Translator
Fujisakura Technologies pvt Ltd
08.2021 - Current
B.E - Civil
MAM College of engineering and technology