Delivery Excellence Specialist with over 3 years of experience in project coordination and process optimization.
Expert in using Concourse Workspace and Admin Portal to manage tasks, subtasks, and digital assets efficiently.
Skilled in maintaining connected source links for seamless digital asset integration.
Proficient in project management, with hands-on experience across various tasks and workflows.
Skilled in organizing, tracking, and delivering project milestones with accuracy and efficiency.
Experienced in supporting cross-functional teams, and driving successful project outcomes.
Strong, analytical, and detail-oriented approach to delivering high-quality project outcomes.
Experienced in coordinating cross-functional teams and streamlining workflows.
Knowledgeable in digital transformation tools, and committed to continuous improvement.
Tech-savvy, quick learner, with business acumen, and a passion for driving growth and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate 2, Delivery Excellence Specialist
PWC
07.2022 - 10.2024
Mapped Deliverables, Tasks, and Subtasks: Mapped out key deliverables, tasks, and subtasks for each phase of the project in line with the PwC Delivery Methodology. This helped ensure clear task ownership, accurate progress tracking, and on-time delivery, while maintaining high quality standards.
Consistency in Project Delivery: Leveraged digital transformation toolsets to help standardize project delivery processes across teams, ensuring greater consistency in outcomes. By implementing these tools, I contributed to enhancing communication and collaboration, which led to more streamlined workflows, reduced errors, and, ultimately, higher-quality project outcomes. This process improvement helped the organization meet client expectations more effectively, with consistent, predictable results.
Top-tier data and digital assets: Managed and utilized digital assets to maintain a centralized repository of templates, automations, and accelerators, improving the overall delivery experience for both internal teams and clients. These digital assets played a critical role in standardizing project processes, allowing the team to work faster and more efficiently, while also ensuring that.
Change Management: Actively managed and resolved change management-related tickets within a 48-hour turnaround time, based on requirements defined in the delivery maps. By coordinating across teams and addressing issues quickly, I helped maintain operational efficiency, minimized delays, and ensured that projects stayed aligned with planned timelines and objectives.
Developing and Maintaining Digital Assets: Spearheaded the development, enhancement, and maintenance of key digital assets, such as templates, automation tools, and accelerators, which significantly contributed to improving project efficiency and reducing turnaround times. This focus on maintaining an up-to-date and effective digital asset library ensured that teams could quickly adapt to evolving project needs, and deliver consistent results.
Quality Assurance and Continuous Monitoring: Ensured that all digital assets in SharePoint and tools used in project delivery met high standards of quality and consistency. By continuously monitoring and refining templates, automations, and accelerators, I helped improve delivery speed and maintain quality control. This approach was integral to maintaining the accuracy and reliability of the tools used across various projects, supporting better decision-making, and client outcomes.
Associate 1, Delivery Analyst
PWC
06.2021 - 07.2022
Contract Review and Quality Assurance: Reviewed and analyzed contract documents to ensure that they complied with business standards, quality requirements, and legal obligations. This involved cross-referencing contract clauses with organizational templates and standards to ensure accuracy and consistency.
Data Validation and Accuracy in Reporting: Applied advanced data validation techniques in Excel to ensure the integrity of contract data, including cross-referencing key contract values, dates, and deliverables against the project plan to ensure consistency. Automated the data entry and validation process using Excel formulas and Power BI, significantly reducing errors in reporting and enhancing the accuracy of project tracking and forecasting.
Enhanced Data Visualization and Stakeholder Communication: Enhanced Power BI dashboards to provide clear, actionable insights for stakeholders, visualizing complex contract data and project performance metrics in an easily digestible format. Collaborated with project managers to design reports and dashboards that highlighted critical contract milestones, risks, and financial implications, enabling data-driven decision-making and improving overall project delivery.
Education
Bachelor of Engineering - Electronics and Communication
Jawaharlal Nehru National College of Engineering
01.2020
Skills
Digital transformation tool
Project management
Requirements gathering and analysis
Business process mapping
Data modeling and analysis
Power BI
Microsoft Excel
Data visualization
Problem solving
Program management
Analytical skills
Data extraction
Data modeling
Delivery excellence
Database management
Time management and multitasking
Collaboration and teamwork
Process improvement and innovation
Jira
SharePoint
CCMS portal
Certification
Certified Scrum Master (CSM)
Microsoft Certified: Azure Administrator
AWS Certified Cloud Practitioner
Projects
Concourse Content and Activation: Concourse is a suite of internal tools designed to streamline project delivery, task management, and digital asset administration. Used primarily by delivery excellence specialists, project managers, and cross-functional teams, Concourse Workspace acts as a centralized platform for tracking and managing project tasks, subtasks, and checklists, ensuring alignment with PwC’s delivery methodology. It provides developed and implemented automated reporting solutions using Excel and Power BI to streamline project tracking and improve reporting efficiency; this involved creating dynamic dashboards and interactive reports to visualize key performance indicators (KPIs), project milestones, and resource allocation. I utilized advanced Excel functions and data validation techniques to ensure the accuracy and consistency of project data, reducing the risk of errors in reporting, and better collaboration across multiple engagements. By centralizing and tracking all project-related activities in real time, Concourse plays a vital role in maintaining high-quality standards and driving successful project outcomes
GE (Deals & Merger Acquisition): This project focused on ensuring contract compliance, data accuracy, and enhanced reporting for a large-scale business initiative. I reviewed and analyzed contract documents to ensure they met business standards, quality requirements, and legal obligations This involved cross-referencing contract clauses with organizational templates and standards to guarantee consistency and accuracy Additionally, I applied advanced data validation techniques in Excel to ensure the integrity of contract data, including cross-referencing key contract values, dates, and deliverables with the project plan I automated the data entry and validation process using Excel formulas and Power BI, significantly reducing errors and enhancing the accuracy of project tracking and forecasting To improve communication with stakeholders, I enhanced Power BI dashboards, turning complex contract data and project performance metrics into easily understandable, actionable insights By collaborating with project managers, we designed reports that highlighted critical contract milestones, risks, and financial implications, enabling better decision-making and ultimately improving overall project delivery.
Awards
Award of Excellence by PwC
Certificate of Social Responsibility by Bhumi, NGO
Timeline
Associate 2, Delivery Excellence Specialist
PWC
07.2022 - 10.2024
Associate 1, Delivery Analyst
PWC
06.2021 - 07.2022
Bachelor of Engineering - Electronics and Communication
Principal Consultant in Energy Centre of Excellence / Technical Global Delivery Manager at InfosysPrincipal Consultant in Energy Centre of Excellence / Technical Global Delivery Manager at Infosys
Consultant Digital Transformation, Delivery Excellence at TransExcel ConsultingConsultant Digital Transformation, Delivery Excellence at TransExcel Consulting