Rachna Mishra
Mumbai
Summary
An initiative-taking and detail-oriented individual seeking an operations role where I can apply my project management skills, technical knowledge, and strong problem-solving abilities to contribute to operational excellence. I am eager to enhance my skills and grow professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate System Engineer
Freespace
10.2022 - Current
- Manage backend operations and support project coordination efforts to ensure smooth execution.
- Oversee client coordination, ensuring timely communication and resolution of issues.
- Utilized tools such as AutoCAD, SQL, Power BI, JIRA, Celoxis, ClickUp, and Freshdesk to enhance productivity.
- Conduct data analysis to inform decision-making and support operational strategies.
- Effectively manage health monitoring and reporting systems, ensuring client satisfaction.
- Collaborated with cross-functional teams to streamline operations and improve efficiency.
Quality Assurance & Calibration Intern
Goliya Instrument Pvt Ltd
06.2022 - 10.2022
- Conducted testing and calibration of instruments, ensuring quality standards are met.
- Assisted in maintaining proper documentation and reporting of test results.
- Supported quality assurance processes, contributing to continuous improvement.
Private Tutor for Class 5-10 Students
01.2019 - 01.2022
- Tutored students in various subjects to support my studies and financial needs.
- Improved student performance by offering individualized attention and support.
Education
B. Tech - Information Technology
Chhatrapati Shivaji Maharaj University
01.2025
Diploma - Electronics and Telecommunication
Vidyalankar Polytechnic
01.2022
Skills
- Project Coordination
- Client Relations
- Health Monitoring
- Scheduling
- Process Improvement
- AutoCAD
- SQL (Basic)
- Power BI
- JIRA
- Celoxis
- ClickUp
- Freshdesk
- Confluence
- Unify
- MS Office Suite (Word, Excel, PowerPoint)
- Team Collaboration
- Communication
- Problem-Solving
- Time Management
Projects
Predictive Maintenance System, Worked on a predictive maintenance system that collected enormous amounts of data (e.g., vibration, temperature, and power consumption) from equipment for analysis. Utilized machine learning algorithms to derive actionable insights from the collected data, enabling predictive analytics and preventing machine failures. Incorporated IoT-based systems to monitor equipment in real-time and trigger maintenance requests, ensuring optimized system performance.
Skills And Tools
Project Coordination, Client Relations, Health Monitoring, Scheduling, Process Improvement, AutoCAD, SQL (Basic), Power BI, JIRA, Celoxis, ClickUp, Freshdesk, Confluence, Unify, MS Office Suite (Word, Excel, PowerPoint), Team Collaboration, Communication, Problem-Solving, Time Management, Diligence
Certification
- Introduction to Data Analytics in Google Cloud
Hobbies and Interests
- Cooking
- Travelling
Timeline
Associate System Engineer
Freespace
10.2022 - Current
Quality Assurance & Calibration Intern
Goliya Instrument Pvt Ltd
06.2022 - 10.2022
Private Tutor for Class 5-10 Students
01.2019 - 01.2022
B. Tech - Information Technology
Chhatrapati Shivaji Maharaj University
Diploma - Electronics and Telecommunication
Vidyalankar Polytechnic
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