Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Radha Krishnan

Radha Krishnan

Associate (Digital-Operations)
Gurgaon

Summary

Dynamic professional with experience in Insurance Sector, excelling in problem-solving and customer engagement. Proven track record in optimizing processes and enhancing stakeholder communication, leading to increased customer satisfaction. Proficient in MS Office and adept at time management, demonstrating strong leadership and adaptability in fast-paced environments.

Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Associate

ICICI Lombard General Insurance
08.2024 - Current
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

Intern

Tata Steel
06.2017 - 08.2017

Education

B.Tech - Electronics And Communications Engineering

Birla Institute of Applied Sciences
Bhimtal , Nainital
04.2001 -

12th - Science

S.B College
Ara, Bihar
04.2001 -

10th -

D.A.V Public School
Ara, Bihar
04.2001 -

Skills

MS office

Computer skills

Problem-solving abilities

Time management

Preparing reports

Decision-making

Management support

Problem-solving

Issue resolution

Leadership qualities

Adaptability and flexibility

Accomplishments

Certificate of Appreciation

Top Performer Award

In recognition of exceptional performance and dedication to excellence from

ICICI Lombard in 2026

Timeline

Associate

ICICI Lombard General Insurance
08.2024 - Current

Intern

Tata Steel
06.2017 - 08.2017

B.Tech - Electronics And Communications Engineering

Birla Institute of Applied Sciences
04.2001 -

12th - Science

S.B College
04.2001 -

10th -

D.A.V Public School
04.2001 -
Radha KrishnanAssociate (Digital-Operations)