Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radhika S

Technology Support Specialist
Bangalore,India

Summary

Creative Technology Support Specialist eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Technology Support Specialist

Infosys BPM Limited
Bangalore, India
11.2021 - Current

I am acting as a bridge between the Vendors and the Project Managers whom I am supporting. I work for recruitment projects in Insurance Domain where I interact with empanelled vendors to get fresh profiles and schedule them and place in projects. In simple words, I am acting as PMO, handling projects by fulfilling the positions.

Executive HR Recruitment

Empasys Info Solutions Private Limited
Bangalore, India
01.2020 - 07.2021
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.

Executive IT Recruiter

Evenion Technologies
Bangalore, India
12.2018 - 12.2019

Handled end to end recruitment. Hiring process been carried out through job portals like Naukri, Shine, Monster, Indeed etc. I was involved in BGV process as well.

Site Engineer

Diya Constructions Private Limited
Chennai, Tamil Nadu
01.2014 - 02.2016
  • Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
  • Developed cost estimates for planned projects to aid in costing and budget planning efforts.

Trainee Engineer

Sowparnika Projects & Infrastructures Private Limited
Trivandrum, Kerala
06.2013 - 12.2013
  • Traveled to job sites with senior personnel to aid in inspections and ongoing project observations.
  • Collaborated with senior engineers on complex projects.

Education

Masters in Business Management - Project Management

Alagappa University, Karaikudi
Karaikudi
04.2014 - 05.2016

Bachelors in Engineering - Civil Engineering

St. Xavier's Catholic College of Engineering
Nagercoil
04.2009 - 05.2013

HSC - Maths- Biology

Hilton Matriculation Higher Sec School
Courtallam
04.2008 - 05.2009

Skills

Microsoft Excel

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Timeline

Technology Support Specialist

Infosys BPM Limited
11.2021 - Current

Executive HR Recruitment

Empasys Info Solutions Private Limited
01.2020 - 07.2021

Executive IT Recruiter

Evenion Technologies
12.2018 - 12.2019

Masters in Business Management - Project Management

Alagappa University, Karaikudi
04.2014 - 05.2016

Site Engineer

Diya Constructions Private Limited
01.2014 - 02.2016

Trainee Engineer

Sowparnika Projects & Infrastructures Private Limited
06.2013 - 12.2013

Bachelors in Engineering - Civil Engineering

St. Xavier's Catholic College of Engineering
04.2009 - 05.2013

HSC - Maths- Biology

Hilton Matriculation Higher Sec School
04.2008 - 05.2009
Radhika STechnology Support Specialist