Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radhika S

Technology Support Specialist
Bangalore,India

Summary

Creative Technology Support Specialist eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Technology Support Specialist

Infosys BPM Limited
Bangalore, India
2021.11 - Current

I am acting as a bridge between the Vendors and the Project Managers whom I am supporting. I work for recruitment projects in Insurance Domain where I interact with empanelled vendors to get fresh profiles and schedule them and place in projects. In simple words, I am acting as PMO, handling projects by fulfilling the positions.

Executive HR Recruitment

Empasys Info Solutions Private Limited
Bangalore, India
2020.01 - 2021.07
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.

Executive IT Recruiter

Evenion Technologies
Bangalore, India
2018.12 - 2019.12

Handled end to end recruitment. Hiring process been carried out through job portals like Naukri, Shine, Monster, Indeed etc. I was involved in BGV process as well.

Site Engineer

Diya Constructions Private Limited
Chennai, Tamil Nadu
2014.01 - 2016.02
  • Analyzed survey reports, maps, blueprints and other topographical and geologic data to plan infrastructure and construction projects.
  • Developed cost estimates for planned projects to aid in costing and budget planning efforts.

Trainee Engineer

Sowparnika Projects & Infrastructures Private Limited
Trivandrum, Kerala
2013.06 - 2013.12
  • Traveled to job sites with senior personnel to aid in inspections and ongoing project observations.
  • Collaborated with senior engineers on complex projects.

Education

Masters in Business Management - Project Management

Alagappa University, Karaikudi
Karaikudi
2014.04 - 2016.05

Bachelors in Engineering - Civil Engineering

St. Xavier's Catholic College of Engineering
Nagercoil
2009.04 - 2013.05

HSC - Maths- Biology

Hilton Matriculation Higher Sec School
Courtallam
2008.04 - 2009.05

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Timeline

Technology Support Specialist

Infosys BPM Limited
2021.11 - Current

Executive HR Recruitment

Empasys Info Solutions Private Limited
2020.01 - 2021.07

Executive IT Recruiter

Evenion Technologies
2018.12 - 2019.12

Masters in Business Management - Project Management

Alagappa University, Karaikudi
2014.04 - 2016.05

Site Engineer

Diya Constructions Private Limited
2014.01 - 2016.02

Trainee Engineer

Sowparnika Projects & Infrastructures Private Limited
2013.06 - 2013.12

Bachelors in Engineering - Civil Engineering

St. Xavier's Catholic College of Engineering
2009.04 - 2013.05

HSC - Maths- Biology

Hilton Matriculation Higher Sec School
2008.04 - 2009.05
Radhika STechnology Support Specialist