Atlassian JIRA
Radhika S
Technical Scrum Master/ Program Manager/ Project Co-ordinator
Chennai
Work Preference
Summary
Dynamic and results-driven professional with a proven track record in project management, risk oversight, and team leadership. Certified Scrum Master adept at fostering high-performance teams through effective communication and collaboration, ensuring project objectives are met with precision. Recognized for a strong commitment to quality and success, bringing innovative solutions and strategic planning skills to complex projects. Versatile in problem-solving and prioritizing tasks, consistently delivering results on time and within scope while adapting to evolving challenges.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
Technical Scrum Master/ Program Manager
IDP Education Pvt Ltd
12.2022 - Current
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Maintained up-to-date project documentation, enabling clear communication and transparency among stakeholders.
- Achieved consistent on-time delivery of project milestones by closely monitoring progress and adjusting plans as needed.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Scrum Master/Engineering Manager
Techmojo
05.2021 - 09.2022
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Evangelized Agile as strategic asset of culture and business value.
- Enhanced customer satisfaction by incorporating their feedback into product backlog for future sprints.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Led digital transformation initiative, modernizing legacy systems and embracing new technologies to drive operational excellence.
- Championed diversity and inclusion within engineering team, resulting in more innovative and collaborative work environment.
Scrum Master/Manager
Aparthathyus Technologies
03.2021 - 05.2021
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements during sprint planning sessions.
- Strengthened team cohesion and morale, organizing team-building activities and maintaining open-door policy.
- Ensured projects aligned with strategic goals by facilitating collaboration between Scrum team and senior management.
- Navigated through complex project challenges, leveraging Agile principles to adapt plans and meet evolving business needs.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
QA
HCL
04.2012 - 07.2016
- Been a keen tester on various networking domains
- Part of Cisco firewall, router testing
- Accessibility testing
- Militant firewall testing project
Education
BE - CSE
Vel Tech Hitech Dr.RR Dr.SR Engg. College
04.2011
Skills
Effective communication skills
Project oversight
Motivational leadership
Strategic planning
Effective time management
Empathy in communication
Team leadership
Collaborative stakeholder relations
Certification
RTE 90%
Awards
- 11/12/2024 All-rounder IDP Awarded with "All-Rounder" from the org. as am able to play and give equal opportunities to the roles within and outside the Squad, proactive participation in cultural and IT events, initiatives of major events inside org., prompt communicator.
- Successfully accomplished "Global recognition award" with different business lines platform and software migration process and earned the appreciation on coordinating with 25+ regions around the world in different timezone.
- Rewarded as "People Person" for keeping up the communication transparency and facilitating project closure meets, rollouts, and team activities.
- Appreciated at Client end for proactively working with the organization on supporting Agile Digital Transformation and engaging teams to follow the process.
Software
Atlassian Confluence
MIRO
Trello
Microsoft Teams and plug-ins
Zoho Sprints
Microsoft Azure
Microsoft tools - excel, ppt, word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Accomplishments
- Collaborated with team of 25+ regional business and stakeholders in the development of platform migration and marketing software.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
Quote
My life is my message.
Mohandas Gandhi
Affiliations
- Tata for a Platform Changes
- Adobe for Marketing
Timeline
Technical Scrum Master/ Program Manager
IDP Education Pvt Ltd
12.2022 - Current
Scrum Master/Engineering Manager
Techmojo
05.2021 - 09.2022
Scrum Master/Manager
Aparthathyus Technologies
03.2021 - 05.2021
QA
HCL
04.2012 - 07.2016
BE - CSE
Vel Tech Hitech Dr.RR Dr.SR Engg. College