Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Work Preference
Timeline
Open To Work
Hi, I’m

RAGAV KUMAR M

RAGAV KUMAR M

Summary

Experienced IT professional with 19 years in various roles, including System Administrator, Exchange Administrator, and Azure Cloud Administrator. Expertise in Hybrid Cloud and System Administration, specializing in on-premises backup solutions (IBM TSM/Spectrum Protect, Veeam) and Azure Cloud Administration. Committed to ensuring data resilience across physical, virtual, and cloud environments.

Overview

22
years of professional experience
5
Certification

Work History

IBM India Pvt Ltd / Kyndryl

Sr SME
12.2015 - Current

Job overview

  • leading global backup operations and hybrid cloud transformations. Expert in managing massive-scale data protection environments (3,000+ clients) and spearheading enterprise-level migrations to Microsoft Azure.
  • Professional Experience & Core Competencies
  • Infrastructure Leadership & Data Protection
  • Global Backup Management: Lead teams in maintaining high-availability backup infrastructure utilizing Cohesity, Veeam, and IBM Spectrum Protect (TSM) for 3,000+ global clients.
  • End-to-End Implementation: Manage the full lifecycle of data protection projects, from hardware sizing and site building to production and regular disaster recovery (DR) validation.
  • Cyber Resilience: Spearheaded the deployment of Immutability and Air-gap solutions (Cohesity FortKnox, Veeam Immutable) and conducted ransomware recovery scans to ensure data integrity.
  • Strategic Planning: Architected tape backup policies, managed capacity planning for large-scale tape libraries (IBM 3584, HP VLS), and utilized Shell scripting to automate TSM administrative tasks.
  • Azure Hybrid Cloud Transformation
  • File Services Migration: Spearheaded the transition from legacy DFS to Azure File Shares using Azure File Sync, implementing cloud-tiering to optimize on-premises storage.
  • Database Modernization: Orchestrated end-to-end migrations of on-premises SQL Server and SAP HANA workloads to Azure SQL Managed Instance using Azure Database Migration Service (DMS).
  • Hybrid Networking: Designed and deployed secure Site-to-Site (S2S) VPN tunnels and VNet Peering to enable seamless connectivity between global datacenters and Azure Virtual Networks.
  • Modern DR Strategy: Implemented Azure Site Recovery (ASR) as a primary alternative to traditional tape-based DR, improving RTO/RPO for critical cloud workloads.
  • Technical Skills Matrix
  • Category Technologies
  • Backup & Recovery - Cohesity, Veeam, IBM Spectrum Protect (TSM), ASR, Immutable Storage
  • Azure Cloud - VNet, VPN Gateway, Azure File Sync, SQL Managed Instance, DMS, RBAC
  • Infrastructure - VMware, Hyper-V, SAN Architecture, IBM AIX, Linux, Windows Server
  • Automation/Tools - Shell Scripting, BMC Remedy (ITSM), Capacity Planning

Mphasis an Hp company
Tulsa

Sr. Principal Infrastructure Engineer
06.2008 - 12.2015

Job overview

  • Leading Level 3 (L3) support team IBM Tivoli Storage Manager (TSM) as a backup application. Managing a large Backup setup and Storage Infrastructure comprising Tivoli Storage Manager (TSM) with ACSLS, 9130 & 8500 STK tape library, HP VLS, EMC EDL and attached HP EVA and STK arrays.
  • Extensive knowledge on Disaster recovery management plan, design and implement. Achievement of 100% DR recovery success rate.
  • Evaluated and architected tape backup policies and procedures, enhancing customer backup and storage infrastructure.
  • Backup storage Capacity Planning and Performance Management of Tape libraries.
  • Work on planning Disaster Recovery hardware requirements and validate TSM to ensure recovery documents and recovery procedures are appropriate for recovery of the whole environment.
  • Analyzed backup failure trends to lower failure rates and ensure backup and storage infrastructure met agreed-upon SLAs with customers.
  • Shell Scripting for TSM admin jobs like Backup offsite copy with database copy, migration, reclamation etc.
  • Work on projects like onboarding new clients, datacenter movements, upgradation of backup software.
  • Work on projects like Encryption of backups, pruning of old server data and database.
  • Created monthly backup data reports for client billing, ensuring accuracy and transparency.
  • Providing Technical Training and Knowledge Transfer to Customers and Team members.
  • Administering Tsm server monitoring DB, Log, Backup stg’s, Reclamation’s, admin schedules.
  • Monitor Server Performance, Tweak server if usage is high.
  • VTL and EDL issues like tape not mounting or library not responding log call coordinate with Vendor.
  • Helping team on fixing bad tapes including VTL, EDL.
  • Experience in Solaris, Linux, Aix, UNIX, Windows (2k, 2k3, 2k8).
  • Multiple clients in Tulsa, US location.

Hewlett Packard (HP)

Systems Engineer
09.2007 - 06.2008

Job overview

  • IBM Tivoli Storage Manger Administrator (Level 3 support).
  • Monitored and troubleshot INA’s backup using Gresham software to ensure data integrity.
  • Troubleshot and resolved issues with failed backups to maintain backup reliability.
  • Troubleshoot Libraries Adic scalar, STK, STG, DELL, IBM communication problem, Tape drive errors.
  • Addressed escalated incidents to ensure timely resolution and maintain service quality.
  • Prepared health check reports for TSM backup servers to document system performance and identify potential issues.
  • US Client into real estate and forest goods. Weyerhaeuser has offices or operations in 11 countries, with customers worldwide.

SHV Energy Pvt Ltd

Executive IT Engineer
11.2005 - 09.2007

Job overview

  • Administered Tivoli Storage Manager to ensure effective data backup and recovery.
  • Monitoring of SAP (Production (4 servers), Quality, Development servers), Exchange server, and TSM Database Backups.
  • Monitoring of Dr Media backup and checking out & moving it to Dr site, TSM db backup.
  • Restored Tivoli database and SAP data regularly to support data integrity and availability.
  • Troubleshot backup systems and tape library issues to ensure continuous functionality.
  • Backup jobs, maintenance scripts, Db backup.
  • Installation & configuration of Client.
  • Tivoli server database, Recovery logs, Library, Device, Storage Pools, Reclamation, Policies.
  • Conducted tape rechecks to optimize inventory management.
  • Perform regular DB refresh (Client copy) of SAP servers (Production -quality).
  • SHV Holding, Netherlands.

Wipro InfoTech Limited
Hyderabad

System/Network Administrator
05.2004 - 05.2005

Job overview

  • UTI BANK, Hyderabad [a major Bank in India]
  • Maintained total network across all branches in client-server environment with 25 leased lines and 2 2MBPS circuits, serving 9 servers and 400 desktops.
  • Helpdesk FM team providing support in Management of Asset, Vendor, Virus, Server, Security, LAN and Backup consisting of 9 Servers and 400 Desktops consisting of 9 Servers and 400 Desktops.
  • Network installation and Leased Line maintenance of two 2MB & 25 x 64 KBPS Circuits Maintaining Routers and Switches, all over.
  • Ensured smooth PC operations and remote server management through net meeting and VNC software.
  • Scheduled Incremental and Full backup using 12/24 DAT.
  • Maintaining log register/ Mail server (Lotus notes), Oracle database backup, ISO Documentation of Server.
  • Managed configuration, server space, helpdesk documentation, asset details, vendor performance reports, and IMAC reports.

Education

National Degree Collage
Secunderabad

Bachelors from computer application

Skills

  • Disaster recovery
  • Data recovery planning
  • Cloud migration strategies
  • Backup infrastructure management
  • Cohesity
  • Veeam Backup
  • IBM Spectrum protect (TSM)
  • Azure Administration

Certification

  • Microsoft Certified: Azure Administrator Associate, 2023
  • Veeam Certified Systems Engineer (VMCE), 2023
  • Rubrik Certified Administrator, 2003
  • Spectrum Protect Certified Administrator, 2000
  • Cohesity Foundation Engineer, 2024
  • Cisco Certified Engineer, 2006

Accomplishments

  • Appreciation from customers for implementation of Veeam secure backup within 2 days.
  • Appreciation for smooth transition from Spectrum Protect to Veeam backups.
  • Appreciation from Onshore and DR management for new Client first DR successful.
  • Implementation of 10 TSM servers with attached HP VLS and EMC EDL virtual tape library configuration.
  • Achievement for getting new Client SLA backup success rate to 99.25%.
  • Stabilized environment by increasing scratch 200+.
  • Appreciation from IBM management for improving environment.
  • HP E-Award for bringing up Client backup success rate.

Personal Information

  • Passport Number: J4304945
  • Marital Status: Married

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

₹2700000/yr - ₹3500000/yr

Timeline

Sr SME

IBM India Pvt Ltd / Kyndryl
12.2015 - Current

Sr. Principal Infrastructure Engineer

Mphasis an Hp company
06.2008 - 12.2015

Systems Engineer

Hewlett Packard (HP)
09.2007 - 06.2008

Executive IT Engineer

SHV Energy Pvt Ltd
11.2005 - 09.2007

System/Network Administrator

Wipro InfoTech Limited
05.2004 - 05.2005

National Degree Collage

Bachelors from computer application

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RAGAV KUMAR M