Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic

Raghavendra J

IT Support Executive /Desktop Support Engineer
Hyderabad

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level executives position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I have a strong background in systems administration and a solid understanding of hardware and software issues. My experience with installing and configuring operating systems and software applications, as well as maintaining and troubleshooting systems, will be valuable assets in a career in systems administration.

I am specialization in Sophos firewall, printers, desktops, laptops, mail domain servers, CISCO, switches, and cabling will also give you an advantage in the job market, as these are all critical components of modern IT infrastructure. Your educational qualification in computer science engineering will further strengthen your technical knowledge and skills.


Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

IT support executive

Datasoft commnet pvt ltd
hyderbad
01.2022 - Current
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Introduced management tools to create and manage virtual server computing environment.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Implemented corrective plans of action for network availability and latency.
  • Adopted cost-effective, useful solutions to implement into current systems.
  • Served as subject matter expert on proposed technology purchases.
  • Monitored temperature and power draw to immediately detect faults and failures.
  • Drove continuous improvement of IT governance processes.
  • Managed onboarding and offboarding of employees.
  • Completed reports detailing network and systems performance and downtime issues.
  • Created nightly jobs for database backups.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Configured and tested Windows Server operating systems with roles features.
  • Implemented internet and intranet applications on multiple platforms.
  • Tested software remotely and onsite for server sets to maintain operational readiness.

Sr, system administrator

Magusdialogs Pvt LTD
hyderbad
01.2019 - 01.2022
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Analyzed and developed service goals for in-bound call center.
  • Supervised technical support staff service operations and assisted with maintenance advisory.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Created user accounts and assigned permissions.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.

Customer Support Executive and Technical Support Engineer, Executive Sales and Technical Support Engineer

Andhra Pradesh and telengana state Map My India Pvt LTD
01.2016 - 02.2018
  • Worked as a customer support
  • Delivered services to customer locations within specific timeframes.
  • Learned and adapted quickly to new technology and software applications.

System Engineer (Admin)

Jaydurga Furnishings Ameerpet
Hyderabad
01.2011 - 01.2013
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed time efficiently in order to complete all tasks within deadlines.


Associate System Engineer

Karye onsite solutions pvt ltd
secenderbad \Hyderabad
12.2008 - 09.2012
  • Interacted with suppliers, contractors and customers to identify material problems and process resolutions.
  • Worked with vendors and other departments to improve quality of products and test yields.
  • Diagnosed processes to eliminate quality issues and reduce cycle times, decreasing cycle times [Number]%.
  • Developed cost estimating spreadsheets to effectively estimate overall [Type] costs.

System Hardware technician

baba Technologies
Hyderabad
04.2008 - 11.2008
  • Strengthened communication skills through regular interactions with others.

Education

S S L C -

Gov High School Chandnkera
06.1998 - 10.1999

Diploma - Computer science Eng, Hardware and

Karnataka State Open University
Kalburgi
03.2004 - 01.2006

Skills

Troubleshooting and installation of Windows XP/2000/Vista/windows 7, windows 10 and printersundefined

Additional Information

  • CURRICULAM VITAE , Raghavendra.jahagirdar H.No.3-76 P.No 14 Sri venkteshwar colony nadargul balapur RR dist 501510 Hyderabad
  • HARDWARE AND NETWORKING WITH MCITP,CCNA & LINUX { Zoom Technologies} 2013. Updated training zoom technology 2018

Interests

Cricket, snooker, news

Timeline

IT support executive

Datasoft commnet pvt ltd
01.2022 - Current

Sr, system administrator

Magusdialogs Pvt LTD
01.2019 - 01.2022

Customer Support Executive and Technical Support Engineer, Executive Sales and Technical Support Engineer

Andhra Pradesh and telengana state Map My India Pvt LTD
01.2016 - 02.2018

System Engineer (Admin)

Jaydurga Furnishings Ameerpet
01.2011 - 01.2013

Associate System Engineer

Karye onsite solutions pvt ltd
12.2008 - 09.2012

System Hardware technician

baba Technologies
04.2008 - 11.2008

Diploma - Computer science Eng, Hardware and

Karnataka State Open University
03.2004 - 01.2006

S S L C -

Gov High School Chandnkera
06.1998 - 10.1999

Similar Profiles

CREATE PROFILE
Raghavendra JIT Support Executive /Desktop Support Engineer