RAGHAVENDRA KUMAR
Summary
Project Manager with over 5 years of experience leading large-scale, multi-vendor telecom projects across the UK, Ireland, Australia, and New Zealand. Skilled in end-to-end project delivery, network design, and service deployment, ensuring 95%+ project completion. Expertise in SD-WAN, DWDM, and FTTx technologies to optimize efficiency and cost. Strong in stakeholder management and risk mitigation, driving high-performance outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER (DIGITAL OPERATIONS)
WIPRO LIMITED
05.2022 - Current
- Led telecom deployments across Australia and New Zealand, delivering over 1,150 FRN sites with FTTN, FTTC, HFC, FTTB, ADSL/VDSL, and FWA technologies
- Managed the rollout of over 300 FWA services and 10 fiber-based EV charging solutions, ensuring timely delivery and high service standards
- Migrated legacy Telstra Cisco 800 3G routers to Juniper SRX 300 C, and directed SD-WAN transformation initiatives, replacing outdated infrastructure with Cradlepoint 1950 routers for enhanced 4G connectivity
- Streamlined network decommissioning and telecom order modifications, optimizing resource recovery, bandwidth upgrades, and seamless transitions
- Led Change Control Notices (CCNs) for network updates, ensuring compliance, operational efficiency, and minimal service disruptions
- Optimized procurement and financial processes, ensuring 100% billing accuracy, and cost-effective solutions through effective Purchase Order (PO) management
- Developed action plans with ETA tracking, stakeholder meetings, and WIP reports, improving risk mitigation by 75%, and on-time delivery to 98%
- Automated processes by integrating ServiceNow (SNOW) and KCIS, enhancing order management, data validation, and service fulfillment
- Resolved infrastructure and compliance challenges, securing approvals for cabling, civil work, and regulatory requirements to meet project standards
- Revived a struggling telecom project, increasing client satisfaction by 20%, meeting deadlines, and implementing disaster recovery strategies
- Mentored and trained four resources for the project manager role, improving team efficiency and project completion rates by 15% to 20%
PROJECT ENGINEER (PROVISIONING & CONFIGURATION)
TATA COMMUNICATIONS
01.2020 - 05.2022
- Managed end-to-end project management for complex telecom designs (Vodafone, AT&T, Virgin Media) across the UK and Ireland, achieving a 95% project completion rate
- Defined and implemented OSI layer-based network solutions, overseeing complete execution from design to delivery
- Oversaw the deployment of telecom products, including Ethernet Wireline, IPVPN, SD-WAN, DSL, and legacy solutions like Dedicated Ethernet
- Optimized circuit routing with Layer 1, 2, and 3 devices, delivering cost-effective, high-performance solutions based on bandwidth and distance
- Oversaw project execution, including planning, circuit writing, legacy design, ordering, delivery, and quality assurance
- Managed project scope, schedule, and cost control, ensuring on-time and within-budget delivery
- Delivered complex core network designs, including DWDM and capacity management, for high-profile customers, ensuring scalability and reliability
- Designed and implemented core network connectivity using SDH Mux (Marconi) and DWDM equipment (Ciena C6500, C5410, C650040TN)
- Coordinated with field and test engineers for smooth execution, ensuring no disruption to live circuits, and optimizing fiber utilization
- Delivered outage support for circuit migrations from SDH to DWDM, optimizing fiber utilization and capacity, while leading high-bandwidth projects
- Improved order delivery and task efficiency by 20%, delivering over 700 sites on time through proactive management and clear documentation
Education
Bachelor of Technology - Electrical & Electronics Engineering
Hindustan University
09.2018
Skills
- Project planning and development
- Network Design & Implementation
- Circuit Routing & Optimization
- Stakeholder & Vendor Management
- Network Infrastructure & Service Delivery
- Analytical Thinking Skills
- Procurement & Quality Management
- Cross-functional management
- Disaster recovery methodologies
Accomplishments
- Awarded for exceptional project support and commitment during peak customer order periods, both in design and delivery.
- Delivered 1930+ site installations, 300+ FWA services, and 10 fiber-based EV charging solutions.
- Improved Right First Time (RFT) metrics by 10%, reduced deployment risks by 75%, and achieved 98% on-time delivery.
- Ensured 100% knowledge retention by mentoring four project managers and enhancing team efficiency.
Certification
- Project Management Professional (PMP) – PMI (Feb 2025 – Feb 2029)
- Scrum Fundamentals Certified – SCRUMstudy (Nov 2021 – Present)
- Six Sigma Yellow Belt – 6sigmastudy (Nov 2021 – Present)
Tools & Technologies
- Amdocs CRM & OSS (CRAMER)
- Salesforce Order Management
- ServiceNow (SNOW)
- JIRA & MS Project
Timeline
PROJECT MANAGER (DIGITAL OPERATIONS)
WIPRO LIMITED
05.2022 - Current
PROJECT ENGINEER (PROVISIONING & CONFIGURATION)
TATA COMMUNICATIONS
01.2020 - 05.2022
Bachelor of Technology - Electrical & Electronics Engineering
Hindustan University
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