RAGHAVENDRA N

• 919731111832
• E-mail raghavbendre16@gmail.co m, Work on Requirements Gathering/Use case preparation/Functional Design and Documentation
• Participate and contribute in formulating business concepts and design reviews
• Engage in test plan and test case preparation and review
• End to end functional testing
• Work as an individual contributor along with peers; customers; delivery, development and quality assurance teams and deliver product roadmap
• Provide tangible solutions and guidance on issues and queries from various stakeholders.

* Identifying the pain areas in process and
overcome the process issues.
* Reporting exercises analysis current
developments and reconciling the discrepancies.
* Quality and Risk management and monitoring if
process protocols are followed.
* Involved in testing of automation process provide
weekly updates if bots are working accurately.
* Acted as SPOC responsible for executing
daily tasks.
Involved in regular conference calls, meetings and
presentation with US counterparts,
* Frequent interaction with tax preparers and
managers on process updates and any queries
* Conducted the review of deliverables for quality
assurance and responsible for meeting the
contractual SLA's.
* Determined the workflow which involved
gathering the tax information from clients and
sharing it with tax professionals to prepare the tax
return.
* Leverage ideas from other engagements and
discussed with team lead on good practices to be
implemented across all engagements.
* Assisted team members in managing the
clients projects.
* Prepared the project and process documentation,
reports, data management, presentation.
* Worked towards the -Filing process in US
compliance.
* Assisted US Tax team in preparing
US returns.
* Tools : Room, docs, SharePoint, Citrix.