RAGHAVENDRAN BALAKRISHNAN
Bengaluru,KA
Overview
20
20
years of professional experience
1
1
Certification
Work History
Platform Manager
NatWest Group (NWG)
01.2017 - 01.2020
- Manage portfolio of projects with End to End delivery responsibility and benefit management in BACS platform under Domestic Payments
- Manage work reception, Project initiation thru implementation
- Proven capability in managing mature global teams including permanent and Vendor staff in Global delivery model
- BACS platform has resource mix of perms in UK and India and managed services resources
- Direct technology roadmap for the platform, aligning with organizational goal
- Act as Agile coach for the platform to adopt “New ways of working”
- Make strategic decisions to modernize and migrate legacy applications to cloud
- Plan, organize, monitor and control deliveries with required governance to meet business objectives
- Facilitate culture of shared responsibility with collaboration and promote Devops way of working
- Adept in Stakeholder management (Business / Technology / Vendor)
- Promote strong Risk Culture and recognize good risk behaviors to assist the bank to achieve scale of “Generative” risk culture
- Responsible for Capability development, People development and talent retention
- Procure resource as per Demand VS Supply forecast view
- Multiple vendor engagement and management, ensuring high quality in line with 3rd party contract
- Possess Extra mile factor in driving continuous improvement, innovation and customer centric changes, thereby enhancing customer satisfaction
- Adept in leading People engagement, Well-Being and other organization wide initiatives
- Expertise in BFS Domain: Payments, Risk Solutions, Core Charges/Core Banking, Global Wealth Management, Listed Derivatives (Futures & Options), Clearing & Settlement, Securities Lending and Borrowing.
Senior Project Manager
NatWest Group (NWG)
01.2015 - 01.2017
- Worked as Senior Project Manager in Risk Management Platform (Risk Solutions) managing delivery of size 3 million GBP/year
- Driven Agile adoption initiatives as an evangelist in the Platform.
Project Manager
NatWest Group (NWG)
01.2010 - 01.2015
- Led the Core Charges Platform as Project Manager
- Took transition from UK, built and ramped up the team in India to 15
- Structured new work reception process and enabled standard estimation techniques, addressed WIP backlog, brought better transparency of workflow
- Aligned business into the work reception workflow.
Offshore Delivery Manager
Morgan Stanley
01.2003 - 01.2010
- Worked as Offshore Delivery Manager for PWM International Bank Asia testing project in Morgan Stanley account between February – June 2010
- 2 years of experience as Offshore Delivery Manager for Statements renovation project in Global Wealth Management in Morgan Stanley account
- 2 years of experience as Operations Manager for Listed Derivatives Mainframe (LDMF) Support in Morgan Stanley account, led the team and supported the system from Toronto
- 1 year of experience as Support executive / Lead Analyst supporting application from London in Listed Derivatives Mainframe (LDMF) Support
- 2 years of experience as Lead Analyst in Listed Derivatives Mainframe (LDMF) team in Morgan Stanley account
- Undergone training in London and Tokyo and acquired knowledge in Futures & Options applications.
Software Engineer
Johannesburg Stock Exchange
01.2000 - 01.2003
- Worked as Software Engineer in JSE-STRATE account (Johannesburg Stock Exchange – Share TRansactions Totally Electronic), located at Johannesburg, South Africa
- Acquired good knowledge in Clearing & Settlement of securities and Securities Lending & Borrowing systems in JSE-STRATE.
Education
Bachelor of Engineering - Mechanical Engineering
College of Engineering Guindy, Anna University, Chennai
01.2000
Skills
- COBOL, JCL, CICS, PLANVIEW, JIRA, CONFLUENCE, NATURAL, DB2, ADABAS, SPUFI, QMF, BMCDB2, JAVA, ENDEVOUR, SCLM, BITBUCKET, PYTHON, ADDI, SONARQUBE, JGU, ROCHADE, SERVICE NOW, FALCON CLIENT, HAWKEYE
Certification
- SAFe Agilist (Scaled Agile Framework), 2018
- Coaching Mastery Accredited, 2018
- Certified Scrum Master (CSM), 2016
- PRINCE2 Practitioner certified, 2015
- PRINCE2 Foundation certified, 2015
- Future Leader Programme (FLP) Accredited, 2014
- ITIL Foundation certified, 2007
- Advanced Natural Applications (SAG) certified, 2006
- IBM DB2 EXAM 700 certified (IBM certified Database Associate), 2006
Otherresponsibilities
- Led Continuous Improvement & Innovation initiative (Gemba Walk) within BACS Platform., 2020
- Led Well-Being initiative 'Fitness Challenge' across whole of Payments Globally, 2020
- Guided as Agile Coach for BACS Platform to adopt 'New Ways of Working', 2019 - 2020
- Led Application Simplification / Total Cost of Ownership reduction work stream as part of 'Transform our Technology' initiative, 2018-2019
- Played roles as Vice President - Education & Vice President - Membership in Toast Masters Club for Leadership & Communication in NatWest, 2017-2018
- Led Agile adoption initiatives within Payments Chennai (NatWest), 2017-2019
- Led the initiative 'Making Great Place to work' in Core Banking & Payments in Chennai (NatWest), 2017-2019
- Founder of 'GUSTO' group to take care of People Engagement initiatives (across India), 2017-2019
- Driven Agile (Scrum) adoption initiatives within RMP, Risk Solutions (NatWest), 2015-2016
- Led People engagement initiative - created group called RADIANCE (NatWest), 2015-2016
- Driven initiatives for Core Banking (NatWest), 2011-2015
- Captained football team; Represented Cricket Team (NatWest), 2011-2015
- Led Financial Domain COE (TCS), 2009-2010
- Organized cultural events named SWAMS (TCS), 2007-2010
- Sports Representative & Organizer for MS Account (TCS), 2006-2010
- Captained TCS Cricket Team (TCS), October 2006
- Led DB2 & ITIL Certification drive (TCS), 2006-2007
Timeline
Platform Manager
NatWest Group (NWG)
01.2017 - 01.2020
Senior Project Manager
NatWest Group (NWG)
01.2015 - 01.2017
Project Manager
NatWest Group (NWG)
01.2010 - 01.2015
Offshore Delivery Manager
Morgan Stanley
01.2003 - 01.2010
Software Engineer
Johannesburg Stock Exchange
01.2000 - 01.2003
Bachelor of Engineering - Mechanical Engineering
College of Engineering Guindy, Anna University, Chennai
Similar Profiles
Boomiga ABoomiga A
Customer Support and Operations Analyst at NatWest GroupCustomer Support and Operations Analyst at NatWest Group
BHAGYA KAPOORBHAGYA KAPOOR
Senior Analyst at NatWest GroupSenior Analyst at NatWest Group
Evan MainaEvan Maina
Business Analyst at NatWest GroupBusiness Analyst at NatWest Group
Neha DasguptaNeha Dasgupta
Team Lead – Inside Sales & Growth Strategy at LivspaceTeam Lead – Inside Sales & Growth Strategy at Livspace
ANUSHA VIJAY SHETANUSHA VIJAY SHET
Financial Treasury Analyst at Goldman SachsFinancial Treasury Analyst at Goldman Sachs