RAGHAVENDRAN RAMAKRISHNAN

PMP certified & ISTQB Certified Advanced Test Manager with 18+ years of experience in business analysis, solution designing, and software testing in the IT industry. Skilled in providing effective business solutions and leveraging technology for revenue opportunities. Strong functional management abilities and experience in analysing, developing, and implementing strategic business plans and policies for organizational growth. Proven track record in software product development, including requirements analysis, feasibility study, architecture, development, testing, and solution design. Successfully managed the Flexcube Functional Testing QA Support project with a team of Quality Analysts, acting as a Scrum Master and overseeing functional testing across various Flexcube Modules. Experienced in project management, process streamlining, automation, and establishing quality assurance frameworks. Excellent communicator with the ability to collaborate with cross-functional teams, stakeholders, customers, and development teams, both on-site and offshore. Proficient in coordinating end-to-end testing processes, executing projects, and mitigating risks to ensure client expectations are met. Proven leadership skills, having led and mentored teams of Quality Analysts. Exceptional communication skills, facilitating seamless interactions with teams, stakeholders, and customers. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.

• Received the We-Applaud Award for extensive contributions to the team and mentoring as a coach
• Mentored freshers in Lending, Islamic Financing, Loan Syndication, and Origination Modules of Flexcube
• Led and ensured excellence in a high-performing Software Testing Team of 15 personnel, meeting or exceeding quality standards and end-user requirements
• Implemented 10 initiatives to align the application with Agile software development, improving efficiency and adherence to best practices
• Established industry standard testing practices, including rapid testing, session-based management, and risk-based approaches
• Utilized Test Driven Development and destructive testing for robust software quality assurance