RAGHAVI S
Chennai
Summary
Dynamic Senior Due Diligence Consultant with extensive experience at Wells Fargo, specializing in financial crime prevention and compliance enhancement. Proven expertise in risk identification and problem-solving has led to significant improvements in KYC processes and operational efficiency. Demonstrated leadership in project management and training initiatives, driving team success and optimizing workflows. Aiming to leverage skills to further enhance organizational integrity and compliance strategies.
Overview
13
13
years of professional experience
Work History
Senior Due Diligence Consultant
Wells Fargo
Chennai
11.2017 - Current
- Managed customer records and onboarding processes.
- Served as SME and primary contact for process-related queries.
- Conducted training sessions for new joiners and reviewed cases at a second level to ensure approval.
- Delivered process training to SMEs and managed remediation projects effectively.
- Directed team operations during manager's absence, including case allocation and dispute resolution.
- Proposed strategy to lower dispute rates in QC team.
- Proposed methods for standardizing and streamlining SharePoint processes.
- Prepared ETAs for production teams across OB, PR, and DQI business lines.
- Performed initial processing of check evaluations on wholesale account openings following stringent Customer Due Diligence protocols.
- Handled consent order-related special projects (BO QC) and was part of the successful closure and deadlines.
- Ensured accuracy and adherence to protocols by overseeing level one QC in training phase.
- Reviewed customer risk categories to identify high-risk profiles.
- Reviewed customer profiles to identify potential negative news using OFAC screening.
- Reviewed customer information for accuracy and compliance with CDD requirements.
- Delivering evaluations as part of the quality control process.
- Organized work distribution on a daily basis for the team.
- Executed hub allocation across India based on rosters.
- Prepared EOD MIS update reflecting allocation task completion.
CDD Quality Analyst
HSBC
Chennai
11.2014 - 11.2017
- Performed detailed analysis on banking operations.
- Conducted KYC screenings on customers and corporate entities in compliance with global policies.
- Classified customer and corporate entity risk ratings utilizing KYC management procedures.
- Conducted transaction monitoring by evaluating unusual account transactions aligned with customer profiles.
- Conducted CDD and EDD to prevent identity theft, fraud, and money laundering.
- Managed banking operations efficiently.
Process Analyst
Gem Software Solutions
07.2013 - 10.2014
- Directed administration of stock certificates related to American clients.
- Streamlined operations to uphold service quality and ensure safety standards.
- Examined contract-based documents to extract key information aligned with client specifications.
- Client: R R Donnelley
Overseas Educational Consultant
Global Opportunities
11.2011 - 08.2012
- Studied career aspirations of students seeking higher studies abroad to align with their goals.
- Clarified specialization options and resolved questions promptly.
- Offered detailed advice regarding the necessary qualifications for university admissions and language competence.
Education
B. Tech - Information Technology
T.J Institute of Technology
01.2011
Higher secondary - Computer Science
St. Raphael's Girls Hr. Sec. School
01.2007
SSLC -
St. Raphael's Girls Hr. Sec. School
01.2005
Skills
- Financial Crime Prevention
- Corporate Restructuring Knowledge
- Process implementation
- Multitasking Abilities
- Process improvement
- Data Analysis
- Problem-Solving Approach
- Know your customer
- Risk identification
Hobbies and Interests
Listening to Music
Disclaimer
Thus the above mentioned details are true to the best of my knowledge.
Languages
- Tamil
- English
Personal Information
- Father's Name: K.SUNDARAM
- Date of Birth: 02/15/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
Timeline
Senior Due Diligence Consultant
Wells Fargo
11.2017 - Current
CDD Quality Analyst
HSBC
11.2014 - 11.2017
Process Analyst
Gem Software Solutions
07.2013 - 10.2014
Overseas Educational Consultant
Global Opportunities
11.2011 - 08.2012
B. Tech - Information Technology
T.J Institute of Technology
Higher secondary - Computer Science
St. Raphael's Girls Hr. Sec. School
SSLC -
St. Raphael's Girls Hr. Sec. School
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