Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Raghu Eswaraiah

Bangalore

Summary

Experienced Engineering Manager with over 23 years of expertise in optimizing DevOps processes, driving software delivery efficiency by 30%, and leading cross-functional teams of up to 15 members. Reduced deployment times by 30% through proficient use of agile methodologies, cloud technologies, containerization, Infrastructure as a Code and CI/CD pipelines.

Overview

16
16
years of professional experience

Work History

Software Development Engineering Manager

IQVIA RDS (India) Private Limited
09.2022 - Current
  • Led a team of 10 DevOps engineers to adopt 100% DevOps delivery model in 3 months through coaching and mentoring, for infrastructure operations and maintenance.
  • Revamped Azure DevOps release pipelines; enhanced continuous deployment and delivery, improving deployment success rates by 20%.
  • Deployed “Nexus Repository Manager” in private AKS cluster to enable an enterprise-grade artifact management system at 3 geographical locations, boosted artifact retrieval efficiency by 30%.
  • Developed a centralized DevOps interface for visualizing release statuses which in turn increased operational transparency by 30% and reducing manual tracking efforts by 70%.
  • Administered the rollout of ServiceNow DevOps templates, improving team engagement and reducing Mean Time to Recovery (MTTR) by 35%.

Consultant and DevOps Manager

TCS India Pvt. Ltd.
03.2011 - 09.2022
  • Directed a global team of 15 engineers; delivered third-level support and technical services, improving CI/CD environments uptime by 25%.
  • Enabled Agile way of immutable infrastructure delivery in on-premises and cloud platform using IaC and leverage observability systems to ensure 100% platform availability.
  • Standardized microservices continuous delivery processes using Jenkins pipeline to achieve 15% increase in successful new version rollouts via blue green release strategy.
  • Created an RPA (Robotic Process Automation) solution for load balancer and Java application’s SSL certificate renewal using Venafi's API; reduced manual intervention by 80%.
  • Automated the creation of AWS infrastructure with Terraform to deploy over 300 microservices, including automated scaling capability when CPU usage exceeds 50%.
  • Proficient in fundamental networking and distributed computing concepts, including DNS, F5, routing, firewalls, load balancing, web configurations, caching, and CDN (content delivery networks).
  • Streamlined synchronization between Operations and Product Management, maintaining an error budget within SLA defined by SRE team, and reducing downtime by 15% during releases.
  • Acquired a strong understanding of messaging integration patterns to build independent microservices based on event triggering by adopting pub/sub architectures.
  • Created an AI proof-of-concept to predict e-commerce online order inflow using ARIMA and SARIMA data analysis models; this proof-of-concept predicted daily order flow with 80% accuracy.
  • Leveraged log aggregator platform for indexing and storing application logs for further analyzing application issues identified by SRE or application support teams.
  • Possess knowledge of self-healing system design to achieve Chaos Engineering, building 80% confidence in the system's capability to withstand unexpected conditions.

Senior Build and Release Engineer and Scrum Master

Nokia (India) Pvt.., Ltd.
03.2008 - 03.2011
  • Guided 3 time zone’s Agile teams as a Scrum Master; orchestrated sprint and product backlog prioritization meetings to elevate team performance and efficiency.
  • Deployed the Release Candidate Build System with standard configurations and generated ROM images for Basic Acceptance Testing.
  • Incorporated API test cases into nightly builds and dispatched automated API test results via email to the development team.

Education

BE (Bachelor of Engineering) in Information Science & Engineering -

Kalpataru Institute of Technology, Bangalore University
Bangalore, Karnataka
09.2000

Skills

  • Cloud Platforms: AWS, Azure
  • Infrastructure as Code: Terraform, Ansible, Chef, Puppet
  • Container orchestration: Docker, Kubernetes
  • CI/CD Pipeline Automation: Jenkins, Azure DevOps
  • Observability: Prometheus, DynaTrace, Splunk, ELK Stack, Sensu, Grafana
  • Agile and Lean Principles: Scrum, Kanban, Extreme Programming
  • Scripting: Python, Ruby, Bash
  • Coaching and Mentoring

Timeline

Software Development Engineering Manager

IQVIA RDS (India) Private Limited
09.2022 - Current

Consultant and DevOps Manager

TCS India Pvt. Ltd.
03.2011 - 09.2022

Senior Build and Release Engineer and Scrum Master

Nokia (India) Pvt.., Ltd.
03.2008 - 03.2011

BE (Bachelor of Engineering) in Information Science & Engineering -

Kalpataru Institute of Technology, Bangalore University

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Raghu Eswaraiah