Raghu M
Bangalore
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
12
12
years of professional experience
Work History
Team Leader
IBM India PVT LTD
Bangalore
06.2021 - Current
- Handled BCP virtual transition of extended scope of activities during year 2021 for UK.
- Transition travel to Poland for P2P activities of Netherland & Spain countries.
- Transition travel to Spain extended scope of activities, Business meetings on current process & updates.
- Conduct daily team huddle to discuss any process changes, updates, Issues and add controls.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Organized client meetings to provide Monthly KPI updates.
- Active part in Month End closing, Posting Accruals and Book closures
- Member of CARR team, responsible for working with CARR team and sharing the updates in accounting elements with the team and P2P tower
- Extended support for training, Assessment, Wramp-up, & Stabilization of Future waves.
General Accounting Ops Analyst
Accenture
Bangalore
02.2020 - 06.2021
- Accounts Payable/O2C
- Processing of critical payment invoices and requesting for payment to be processed within 24 Hours
- Own Property tax and Utility GL accounts and making sure that the rebill to the customer is made on time with accuracy on Biweekly bases and respond to internal audit queries for Month end GL reconciliation
- Responsible for critical activity like Month end reports for Percentage rent payment, Closed Store reconciliations of Property tax and Utility accounts
- Working on Fresh desk query tickets from Internal stakeholders, Franchisee disputes, and Landlord queries on P2P, O2C and R2R and working with relevant teams and making sure that the queries are handled and resolved on time
- Working with R2R and O2C Billing team for Month end activities
- Supporting the team members in Problem solving and issues for smooth functioning of process.
Lead, Finance & Accounting
IBM India PVT LTD
Bangalore
03.2016 - 02.2020
- Accounts payable
- Handling PO and NPO invoices in SAP VIM
- Owned Mode specific Functional Mailboxes
- Timely Completion of Ageing reports from vendors
- Uploading and processing of Script invoices submitted by the vendors
- Allocation of Fresh and Ageing documents to the team and sharing the productivity report on daily bases
- Preparation of weekly inventory report
- Preparation of Ageing reports and discussion vendor and Sourcing
- Responsible for creation, Modification, and deletion of vendor data in SAP by submitting VMD ticket
- Training the team with new updates and training new joiners.
Senior Process Executive
Infosys BPO LTD
Bangalore
08.2012 - 03.2016
- Accounts Payable, Travel & Expenses & vendor payments
- Processing of TEC claims with adherence to company policies & procedures.
- Creation of Payment Proposal for the due items and executing payment run
- Preparation of reports related to claims and Advance paid and recovered on monthly bases
- Processing of Direct debit for the recovery of funds from vendors on daily and biweekly bases
- Check the policies terms and eligible limits for business expenses
- Checking and resolving the queries from the client and customers.
- Handling escalation from client and customers regarding the payments and recoveries.
Education
SSLC -
Karnataka State Board, Everest High School
BangaloreP.U.C COMMERCE -
PU Board of Karnataka, Krupanidhi PU College
BangaloreB.COM -
SSMRV DEGREE COLLEGE
BangaloreSkills
- Team Supervision
- Work Planning and Prioritization
- Leading Team Meetings
- Service Level Agreements
- Overseeing Daily Activities
Accomplishments
- Recognized with Wall of fame -2024 at IBM
- Received Appreciation from Client & Client and Partner Success Award – 2023 at IBM
- Received quarterly award for performance at Accenture- 2021
Current Designation
Team Leader
Team Handling Experience
True
Transitions Managed
3
Team Size
10
Specialized Experience
Accounts Payable – Invoice Processing, Payments, Employee Travel & Expenses Processing, Query Management, O2C Billing
Erps And Applications
- SAP ECC
- Basware
- CASS Information System
- CODA Financials
Personal Information
KrupanidhiAccounting
- Total Experience: 12+ Years
- Father's Name: Manje Gowda HP
- Date of Birth: 09/23/90
- Gender: Male
Languages
- English
- Hindi
- Kannada
Disclaimer
I hereby declare that all the above information’s are true to the best of my knowledge and belief.
Timeline
Team Leader
IBM India PVT LTD
06.2021 - Current
General Accounting Ops Analyst
Accenture
02.2020 - 06.2021
Lead, Finance & Accounting
IBM India PVT LTD
03.2016 - 02.2020
Senior Process Executive
Infosys BPO LTD
08.2012 - 03.2016
SSLC -
Karnataka State Board, Everest High School
P.U.C COMMERCE -
PU Board of Karnataka, Krupanidhi PU College
B.COM -
SSMRV DEGREE COLLEGE
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