Raghu P.

Worked on the SS&C Bluedoor Wealth Management Platform, a cloud-enabled Wealth Management solution supporting investment, saving, retirement, superannuation and insurance products. The Platform provides a centralized customer and product view, enabling wealth mangers and fund platforms to manage products, transactions and client servicing efficiency.

Responsibilities:

• Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Backlog Refinement.
• Worked closely with Architects and business stakeholders to define, prioritize and refine product features and backlog items.
• Worked with Lead BA's to Manage and refined Epics, User Stories, Acceptance Criteria, Business Rules and Process Flows using Confluence.
• Supported delivery of product functionality across Pensions, ISAs, Unit Trusts, Superannuation and Insurance.
• Facilitated functional workshops and requirements walkthroughs with business and technology stakeholders.
• Coordinated with Tech Leads, Lead QA's and Architects to clarify requirements, resolve impediments and ensure successful sprint delivery.
• Supported estimation, capacity planning, dependency management and release planning with technical teams.
• Worked on functional areas including customer/account management, investment products, contributions, withdrawals, transactions, payments and product servicing.
• Collaborated with geographically distributed teams across Australia, Scotland and the UK, driving alignment and continuous improvement.

AI-enabled scrum and project reporting automation

• Automate Scrum Reporting using AI to reduce manual reporting effort.
• Use AI to analyze sprint metrics and Identify trends.
• Use AI to generate weekly status reports and stakeholder communication.
• Publish AI token usage report and alert the teams to improve and review and give the right prompt while team is using AI
• Use AI to identify recurring blockers, risks and dependencies.
• Use AI to analyze retrospective feedback and suggest improvement themes.
• Build AI assistance sprint health and RAID reporting.
• Use AI to convert JIRA and confluence in to Management reports.
• Reduce Manual reporting time by creating standardize AI generated Scrum reports.

Key Achievement:

• 30% Efficiency gain on QA Automated work through AI Claude
• Overall 20% Efficiency gain on the Overall delivery of Q3'26 through AI Claude (AI Agents)

• Supported development team as servant leader while applying Scrum and Agile principles.
• Promoted transparency, inspection, and adaptation within iterative development cycles.
• Helped multiple Scrum teams under one product backlog improve velocity and backlog completion.
• Worked with Product Owners, upper management, and stakeholders on priorities and delivery needs.
• Tracked, escalated, and resolved impediments to keep work moving.
• Built metrics to give development teams and stakeholders clear feedback.
• Trained teams on use of Scrum and Kanban boards.
• Served as Scrum Master for 2 Scrum teams across product development and QA testing, facilitating grooming, story walkthroughs, sprint planning, retrospectives, daily stand-ups, and Jira bug tracking for QA tasks.
• Drove continuous improvement efforts to raise team productivity.
• Guided teams toward self-organization, cross-functional growth, and stronger coordination with management, engineers, product managers, and support specialists while tracking velocity and sprint and release progress.
• Led and facilitated SOS meetings.
• Protected teams from over-commitment while managing backlog priorities and defect and bug resolution.
• Empowered teams to self-organize and grow cross-functionality Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.

• Update project schedules and monitor daily team workflows.
• Follow up with team members to ensure deadlines are met on time.
• Coordinate project timelines, booking syncs, and review sessions.
• Act as the primary communication link between team members, vendors, and clients.
• Identify potential timeline delays or resource bottlenecks and alert management.
• Prepare and distribute regular project performance reports to stakeholders.
• Schedules the logistics for standups, client check-ins, and review meetings.
• Distribute meeting agendas and background documents ahead of time.
• Record and share meeting minutes, action items, and clear follow-up tasks.
• Manage active risk, assumption, issue, and dependency (RAID) logs.
• Project Closeout, Compile final metrics and package handoff documentation for clients.

• Worked as “Team Developer” in “LandSafe National Diversified Product Management in UAT Testing Team
• Perform Quality check on the UAT Testing Parameters
• Handled “Team Performance & Testing Production” summary updates to the Management & Line of Business & Stake holders